Vintage Cash Cow Reviews

Name: Vintage Cash Cow
Address: Unit 14, Gelderd Rd, Overland Park, Gildersome, , Leeds, Unit 14, Gelderd Rd, Overland Park, Gildersome, , Leeds, Leeds
Rating: 3.96

4.0 Rating 1,326 Reviews

73 %

of reviewers recommend Vintage Cash Cow

Company Reviews

Questions

Metrics

4.0

Based on 1,326 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

08002461111

Email:

hello@vintagecashcow.co.uk

Location:

Unit 14, Gelderd Rd, Overland Park, Gildersome, , Leeds,
Unit 14, Gelderd Rd, Overland Park, Gildersome, , Leeds
Leeds
LS27 7JP

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"AVOID THIS DECEITFUL SCAM COMPANY.\r\n\r\nI received my free tracked label, and the next day I carefully packaged my items a pair of 1980s Dior earrings, 1980s Monet earrings, and 2000s Chanel sunglasses in an original Chanel box, then sent them securely using the provided label. I tracked my parcel the next day and confirmed they received it.\r\n\r\nThe following day on the 13th of February, I had a scheduled call between 3 and 4pm. When I finally received the call at 15:45pm, it turned out to be an AI automated system not an actual person, that repeatedly asked, \u201cCan I confirm I\u2019m speaking to Lily?\u201d no matter how many times I said \u201cyes.\u201d After about twenty attempts, it started to ring a few times and then suddenly cut off with an error message. Unbelievable!\r\nI immediately emailed the company asking them to contact me via email instead since their AI automated phone system clearly wasn\u2019t working. (They never responded to my email)\r\n\r\nSoon after, I received a text saying, \u201cIt was great talking to you.\u201d Is that meant to be a joke? YOU NEVER SPOKE TO ME!\r\nThen soon after that, through WhatsApp, I got an another message stating they valued my items at \u00a327.\r\nVintage Chanel and Dior for \u00a327? IS THAT MEANT TO BE ANOTHER JOKE?!\r\nThese are luxury designer pieces worth hundreds. Not jewellery\/sunglasses from Claire\u2019s.\r\nOffering \u00a327 for authentic vintage designer items is absurd and DAYLIGHT ROBBERY. \r\nI, of course, declined, only to get another automated message asking if I was sure about my decision clearly another joke. Yes I am sure I don\u2019t want to give my designer items to you for free.\r\n\r\nIn short, this company wants your valuable items for free pretty much, they claim if you have a welcome call that they will offer a higher valuation of your items, but when you have a welcome call it\u2019s a AI automated system that just cuts you off after a few rings, and when you email this company they don\u2019t even respond to your email, when you text their WhatsApp it is also automated and says either call them or email, even when you go on their website and go on their live chat it claims that they are \u201caway\u201d. \r\n\r\nIf you value your possessions, do not send them to Vintage Cash Cow. You\u2019re far better off selling on eBay etc yourself.\r\n\r\nFrankly, the company should be changed from Vintage Cash Cow to Vintage Scammers because they seem to treat their customers like the real cash cows.\r\n\r\nPS if I don\u2019t receive all my items back all intact or missing or not received at all and you continuously ignore my emails. I will be filing a police report against you for theft! \ud83d\udc9c"

Vintage Cash Cow 1 star review on 16th February 2026

Lily

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with the service and fantastic to get a bit of cash back for old stuff I just didn't want or need. A brilliant initiative. Kudos to VCC!!!!”

Helpful Report

Posted 3 years ago

Hi Sarah, kudos to you for your lovely review! I am very happy your experience was none other than the brilliance we strive for. We'd love to hear what you spend your proceeds on. We have a prize draw running at the moment, where customers who send us a photo of what they spent their money on are entered to win £100! If you'd like to take part, just email us a photo. All the best, Jodi from the Vintage Cash Cow team 💜

Posted 3 years ago

“The pick up service is excellent The appraisal is rubbish vintage handbags do have a value especially in good clean condition vintage jewellery is not valuable but still has some worth the offer was ridiculously low as a vintage lover I know one handbag would fetch what was offered for several handbags and jewellery”

Helpful Report

Posted 3 years ago

Hi Dawn, Thank you for taking the time to give us your feedback on our service. We are happy to see you found our free collection service convenient and helpful. We don't shy away from the fact that you may be able to make more money selling your items privately. However, we do excel in providing an efficient service which is often the most convenient way to sell vintage and unwanted items. Given that the offer did not meet your expectations we are happy to see that you made use of our free returns and had your items sent back to you. With that being said, we hope you manage to sell your items elsewhere for a price you are happy with. Kindest regards, Natasha

Posted 3 years ago

“Very good service and prompt”

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Posted 3 years ago

Hi Michael, Thank you for taking the time to leave us a review. We are so happy you had a positive experience with our service and found it efficient. We hope to work with you again in the future. We always have our refer a friend offer available should you wish to refer anyone else to the service. All the best, Natasha

Posted 3 years ago

“Prompt efficient service. Pleased with result”

Helpful Report

Posted 3 years ago

Hi Ann, Thank you for your kind words. We are grateful that you found our service efficient and that you were happy with your offer. If you have any friends or family who may want to use the service, we always have an offer available where both yourself and them receive a £10 Amazon voucher if they accept an offer. All the best, Natasha

Posted 3 years ago

“Easy peasy to put unwanted things in box and send off”

Helpful Report

Posted 3 years ago

Hi Susan, Thank you so much for your kind words. We pride ourselves on the ease of use, simplicity and efficiency of our service so it is lovely to see our efforts being recognised. We look forward to working with you again in the future. We always have our refer a friend offer available should you wish to introduce any friends or family to us. All the best, Natasha from the Vintage Cash Cow Team 💜

Posted 3 years ago

“Quick service and response.”

Helpful Report

Posted 3 years ago

Hi Margaret, Thank you for taking the time to give us your feedback on our service. At Vintage Cash Cow, we pride ourselves on the efficiency and ease of use of our service, we are glad to see this was something you noticed. We look forward to working with you again in the future. Our refer a friend offer is always available if you have any friends or family looking to use the service. All the best, Natasha at Vintage Cash Cow

Posted 3 years ago

“Brilliant company quick response and good offers for items sent to them.”

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Posted 3 years ago

Hi Sue, Thanks for leaving us a wonderful review! We're glad you enjoyed using our service and the offer we made you was satisfactory. If you wish to use our service again, do not hesitate to get in touch. All the best, Jodi from your Vintage Cash Cow team 💜

Posted 3 years ago

“A very useful and easy to use service. It is all made very easy. The offers are very fair in the context of what one would have to pay to get the stuff valued and perhaps auctioned off, along with hefty commission fees. Beats standing at a car boot sale in the rain, wondering if you'll make the stall fee and petrol money back, let alone a profit!”

Helpful Report

Posted 3 years ago

Hi Deirdre, We are thankful for this review and for your kind words. We’re very happy to hear that your experience of our service was a positive one! We pride ourselves on making the decluttering process efficient and hassle-free, so customers like yourself receive the stellar service they deserve and do not have to stand in the rain at a car boot, as you said! If you wish to use our service again, do not hesitate to get in touch. All the best, Jodi from your Vintage Cash Cow team 💜

Posted 3 years ago

“Exactly as they said, label sent to me, boxed up items, sent them back, post free. Accepted the offer, £££££££ in the bank ! 👍🏻”

Helpful Report

Posted 3 years ago

“From filling box to recieving appraisal it couldn't have been easier , so helpful and quick to respond . Sent my items without fuss , then spoke to Jordan about the appraisal and so happy to help , wouldn't hesitate to use vintage cash cow again . A very happy customer Les Hughes”

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Posted 3 years ago

“I was very impressed with this service, so easy to do, exactly as they described only thing I had to a few days longer for my offer but Vintage cash cow advised me why. I was very happy with my offer and my cash was in my account within an hour. V pleased customer.”

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Posted 3 years ago

“Was very happy overall with the company from start to finish. The gentleman on the phone discussed the quote with me explaining everything in the process. Very professional. Would recommend”

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Posted 3 years ago

“I have used Vintage Cash Cow a couple of times and found them to be easy to use, quick to get back to you and very fair with their prices I will be using them again.”

Helpful Report

Posted 3 years ago

“Fantastic service. Would use these again and only these. Very simple method and very professional people.”

Helpful Report

Posted 3 years ago

“I found VintageCash Cow to be honest, friendly and helpful as well as been easy to work with I will be using Vintage Cash Cow again”

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Posted 3 years ago

“Was brilliant no problems very helpful”

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Posted 3 years ago

“Very good service. Prepaid labels made the whole process easy.”

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Posted 3 years ago

“Brilliant service!”

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Posted 3 years ago

“An excellent service that runs smoothly and efficiently. I will be using it again. All the staff I dealt with were knowledgeable and very pleasant.”

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Posted 3 years ago

“Very efficient service, and a fair price”

Helpful Report

Posted 3 years ago

Vintage Cash Cow is rated 4.0 based on 1,326 reviews