Vintage Cash Cow Reviews

Name: Vintage Cash Cow
Address: Unit 14, Gelderd Rd, Overland Park, Gildersome, , Leeds, Unit 14, Gelderd Rd, Overland Park, Gildersome, , Leeds, Leeds
Rating: 3.96

4.0 Rating 1,326 Reviews

73 %

of reviewers recommend Vintage Cash Cow

Company Reviews

Questions

Metrics

4.0

Based on 1,326 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

08002461111

Email:

hello@vintagecashcow.co.uk

Location:

Unit 14, Gelderd Rd, Overland Park, Gildersome, , Leeds,
Unit 14, Gelderd Rd, Overland Park, Gildersome, , Leeds
Leeds
LS27 7JP

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"AVOID THIS DECEITFUL SCAM COMPANY.\r\n\r\nI received my free tracked label, and the next day I carefully packaged my items a pair of 1980s Dior earrings, 1980s Monet earrings, and 2000s Chanel sunglasses in an original Chanel box, then sent them securely using the provided label. I tracked my parcel the next day and confirmed they received it.\r\n\r\nThe following day on the 13th of February, I had a scheduled call between 3 and 4pm. When I finally received the call at 15:45pm, it turned out to be an AI automated system not an actual person, that repeatedly asked, \u201cCan I confirm I\u2019m speaking to Lily?\u201d no matter how many times I said \u201cyes.\u201d After about twenty attempts, it started to ring a few times and then suddenly cut off with an error message. Unbelievable!\r\nI immediately emailed the company asking them to contact me via email instead since their AI automated phone system clearly wasn\u2019t working. (They never responded to my email)\r\n\r\nSoon after, I received a text saying, \u201cIt was great talking to you.\u201d Is that meant to be a joke? YOU NEVER SPOKE TO ME!\r\nThen soon after that, through WhatsApp, I got an another message stating they valued my items at \u00a327.\r\nVintage Chanel and Dior for \u00a327? IS THAT MEANT TO BE ANOTHER JOKE?!\r\nThese are luxury designer pieces worth hundreds. Not jewellery\/sunglasses from Claire\u2019s.\r\nOffering \u00a327 for authentic vintage designer items is absurd and DAYLIGHT ROBBERY. \r\nI, of course, declined, only to get another automated message asking if I was sure about my decision clearly another joke. Yes I am sure I don\u2019t want to give my designer items to you for free.\r\n\r\nIn short, this company wants your valuable items for free pretty much, they claim if you have a welcome call that they will offer a higher valuation of your items, but when you have a welcome call it\u2019s a AI automated system that just cuts you off after a few rings, and when you email this company they don\u2019t even respond to your email, when you text their WhatsApp it is also automated and says either call them or email, even when you go on their website and go on their live chat it claims that they are \u201caway\u201d. \r\n\r\nIf you value your possessions, do not send them to Vintage Cash Cow. You\u2019re far better off selling on eBay etc yourself.\r\n\r\nFrankly, the company should be changed from Vintage Cash Cow to Vintage Scammers because they seem to treat their customers like the real cash cows.\r\n\r\nPS if I don\u2019t receive all my items back all intact or missing or not received at all and you continuously ignore my emails. I will be filing a police report against you for theft! \ud83d\udc9c"

Vintage Cash Cow 1 star review on 16th February 2026

Lily

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I checked that my items were eligible, and they were. Took three weeks to get my offer, it was dismal, much worse than I ever though, I knew it wouldn't be massive money, but at least it would 50,which I would take. Inside was pewter, medals, vintage leather wallet, lots of watches, jewellery. Silver plate, clock, three ornate old brass boxes, vintage Sheffield steel, costume jewellery and much more... Offer 30 quid. Was shocked at that, that's really low. Will not use again or recommend. Getting the items sent back”

Helpful Report

Posted 3 years ago

Hi Julie, Thank you for taking the time to leave us feedback on our service. In terms of the timing of the offer, it did take us 6 working days to appraise your items. Whilst this is longer usual, we did email and text when your items arrived to let you know that we have been busier than usual. We do not claim to be able to give the highest value offers on the market. We try of course to be as fair as possible with our offers, but the value often depends on our market at the time. That being said, we do aim to provide a more simple and efficient way to sell your items than traditional selling platforms. We are pleased that you made use of our returns process and had your items sent back to you free, tracked and insured with Parcelforce. We hope you find another way to sell your items that you are happy with. Kindest regards, Natasha from the Vintage Cash Cow team 💜

Posted 3 years ago

“The process was very easy. A friend recommended me and I requested a postage label. Sorted my things and dropped the box at the post office. I was telephoned s few days later with an offer which I was happy to accept. The money was transferred into my account more or less immediately.”

Helpful Report

Posted 3 years ago

Hi Jenny, Thank you for this lovely review. We are so pleased that you found our service really easy to use to sell some unwanted items. It is good to hear that you were happy with the offer which became available really quickly. It would be lovely to work together in the future. All the best, Natasha from the Vintage Cash Cow team 💜

Posted 3 years ago

“Very friendly helpful staff and I was pleased with the offer. Good communication and prompt payment.”

Helpful Report

Posted 3 years ago

Hi Helen, thanks for your review! It sounds like we ticked all the boxes... We'd love to be able to do so again in the near future. All the best, Jodi from the Vintage Cash Cow team 💜

Posted 3 years ago

“Great, efficient and friendly service, which keeps no-longer-wanted items away from landfill and offers valuation and cash for those that can be on-sold. I counter-checked the valuation on some silverware and it was accurate. Highly recommended.”

Helpful Report

Posted 3 years ago

Hi Ben, we really appreciate you taking the time to leave us this review. It's great to hear the 'nothing goes to landfill' point resonated as that is at the heart of our service. I will pass your praise onto the appraisers regarding their accurate valuations! All the best, Jodi from the Vintage Cash Cow team 💜

Posted 3 years ago

“What a delightful company to do business with. My husband and I have been wanting to declutter for several years lol, and when we saw the advertisement we decided to go ahead. From the beginning of the process of putting our unwanted items in a box to the collection and them contacting us to say parcel had arrived, then telephoning us to say what their offer for our unwanted items was going to be was seamless. At all times we were kept informed of what was happening. We were then offered our lump sum which was in my bank account later that day. Would highly recommend this company. If I could I would give them more than 5 stars.”

Helpful Report

Posted 3 years ago

Hi Linda, this is a really great review! We're very happy to hear that our service was so easy, that is was 'seamless'! Feedback like this reminds us of exactly why we do what we do, so thank you. We're always here if you wish to use our service again, just get in touch. All the best, Jodi from the Vintage Cash Cow team 💜

Posted 3 years ago

“Was really impressed with the service and communication, I was very happy with my offer and would definitely use Vintage Cash Cow again. Thank you!😀”

Helpful Report

Posted 3 years ago

Hi Paula, thanks for your kind words! It's great to hear that you were that impressed, you'd use our service again! We're always here when you are ready to declutter some more. All the best, Jodi from the Vintage Cash Cow team 💜

Posted 3 years ago

“Easy to post items at no cost and I got a very fair price of £105 for box. Am sorting out another box at the moment”

Helpful Report

Posted 3 years ago

Hi Linda, thanks for this great review! That's a really good result and we're happy to hear you found the service easy. Do let us know if you need any more prepaid labels or if you'd like to book a free collection. All the best, Jodi from the Vintage Cash Cow team 💜

Posted 3 years ago

“Very easy very quick to pay very pleased”

Helpful Report

Posted 3 years ago

Hi Jann, thanks for your wonderful review! We're always here if you wish to use our service again. All the best, Jodi from the Vintage Cash Cow team 💜

Posted 3 years ago

“Delighted at the Cash Cow 🐄 with the money I bought a Gold Necklace. Thank you very much Regards to all Enid”

Helpful Report

Posted 3 years ago

Hi Enid, Thank you for your lovely review. It is nice to hear that you were so pleased with the money you made from the sale of your old items. Thank you for sharing how you spent the money. We look forward to hopefully working with you again. All the best, Natasha from the Vintage Cash Cow team 💜

Posted 3 years ago

“A simple process from start to finish. Lovely man who spoke to me with the offer”

Helpful Report

Posted 3 years ago

Thank you for taking the time to leave us this review Mary! We are certainly pleased that you found the service simple and had a really positive experience with our customer service team. We hope to work with you again soon. All the best, Natasha from the Vintage Cash Cow team 💜

Posted 3 years ago

“On the whole, I was very impressed with the whole process, but as I sent in so many different items, it would have been nice to have a breakdown of prices for each of the different items rather than a total price.”

Helpful Report

Posted 3 years ago

Hi Ian, thanks for the feedback! I will take your feedback on board and share it with our appraisers. We do not currently offer breakdowns as it can lead to misuse of our service, as we're a bulk decluttering service not a valuation service. All the best, Jodi from the Vintage Cash Cow team 💜

Posted 3 years ago

“Excellent service”

Helpful Report

Posted 3 years ago

Thank you for this short and sweet review, Elizabeth. We hope to work with you again in the future! 💜

Posted 3 years ago

“Very pleased with the money I was offered for my items,I received a cheque in the post within six days of posting my parcel.”

Helpful Report

Posted 3 years ago

Hi Linda, Thank you for taking the time to leave us this lovely review! We are happy that you were pleased with our offer and we hope to work with you again in the future. All the best, Nick from your Vintage Cash Cow team 💜

Posted 3 years ago

“I was very impressed with the efficiency, speed and communication at every stage. Sent my parcel of bits and bobs, broken jewellery, etc. and the money was in my bank within a week. Brilliant!”

Helpful Report

Posted 3 years ago

Thank you for taking the time to write us this shining review of our service Chris! We work hard to keep our service as fast and efficient as possible along with a strong emphasis on our customer communication so we always love to see our efforts recognised. We hope to work with you again in the future. All the best, Nick from Vintage Cash Cow 💜

Posted 3 years ago

“I would use cash cow again. As they were quick and helpful”

Helpful Report

Posted 3 years ago

Hi Denise, Thank you for this lovely review of our service! We hope to work with you again in the future. All the best, Nick from Vintage Cash Cow 💜

Posted 3 years ago

“Simple and easy to follow process. Staff were very helpful throughout . I was kept fully informed of what was happening and contacted promptly as promised with an offer which I was delighted to accept.”

Helpful Report

Posted 3 years ago

Hi Jackie, Thank you for taking the time to leave us this lovely review! Communication is really important to us so we are really grateful that this is something you found positive when using our service. We are also happy you were pleased with your offer. We can't wait to work with you again. All the best, Natasha from the Vintage Cash Cow Team

Posted 3 years ago

“Great service”

Helpful Report

Posted 3 years ago

Thank you for your kind words Lisa. We are so glad you had a positive experience of the service. We hope to work with you again. Kindest regards, Natasha

Posted 3 years ago

“Repeat customer. Delighted with the amount offered on both of my mixed items sent. Very efficient service with response time and payment. Pleasant and informative appraiser/caller. Highly recommended. John”

Helpful Report

Posted 3 years ago

Hi John, thanks for your amazing review! We're very happy to be of service to you and we really value you as a repeat customer. Thank you for choosing us to help you declutter your unwanted valuables. If you need any more prepaid labels, you know what to do! All the best, Jodi from the Vintage Cash Cow team 💜

Posted 3 years ago

“Excellent service, easy to use, they keep In touch, I was richer for clearing away items I never use or need !”

Helpful Report

Posted 3 years ago

Hi Jo, thanks for taking the time to leave us a review. That is exactly why we do what we do - helping people earn income from items that would've sat there gathering dust! If you wish to use our service again, you're always welcome to. All the best, Jodi from the Vintage Cash Cow team 💜

Posted 3 years ago

“I was very pleased with explanation of what would happen with by collection and the price I was offered”

Helpful Report

Posted 3 years ago

Hi Janette, thanks for your lovely review! We're happy to hear you were pleased with our service, we hope the next time you use us will be a 5 star worthy experience! All the best, Jodi from the Vintage Cash Cow team 💜

Posted 3 years ago

Vintage Cash Cow is rated 4.0 based on 1,326 reviews