Vintage Cash Cow Reviews

Name: Vintage Cash Cow
Address: Unit 14, Gelderd Rd, Overland Park, Gildersome, , Leeds, Unit 14, Gelderd Rd, Overland Park, Gildersome, , Leeds, Leeds
Rating: 3.96

4.0 Rating 1,326 Reviews

73 %

of reviewers recommend Vintage Cash Cow

Company Reviews

Questions

Metrics

4.0

Based on 1,326 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

08002461111

Email:

hello@vintagecashcow.co.uk

Location:

Unit 14, Gelderd Rd, Overland Park, Gildersome, , Leeds,
Unit 14, Gelderd Rd, Overland Park, Gildersome, , Leeds
Leeds
LS27 7JP

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"AVOID THIS DECEITFUL SCAM COMPANY.\r\n\r\nI received my free tracked label, and the next day I carefully packaged my items a pair of 1980s Dior earrings, 1980s Monet earrings, and 2000s Chanel sunglasses in an original Chanel box, then sent them securely using the provided label. I tracked my parcel the next day and confirmed they received it.\r\n\r\nThe following day on the 13th of February, I had a scheduled call between 3 and 4pm. When I finally received the call at 15:45pm, it turned out to be an AI automated system not an actual person, that repeatedly asked, \u201cCan I confirm I\u2019m speaking to Lily?\u201d no matter how many times I said \u201cyes.\u201d After about twenty attempts, it started to ring a few times and then suddenly cut off with an error message. Unbelievable!\r\nI immediately emailed the company asking them to contact me via email instead since their AI automated phone system clearly wasn\u2019t working. (They never responded to my email)\r\n\r\nSoon after, I received a text saying, \u201cIt was great talking to you.\u201d Is that meant to be a joke? YOU NEVER SPOKE TO ME!\r\nThen soon after that, through WhatsApp, I got an another message stating they valued my items at \u00a327.\r\nVintage Chanel and Dior for \u00a327? IS THAT MEANT TO BE ANOTHER JOKE?!\r\nThese are luxury designer pieces worth hundreds. Not jewellery\/sunglasses from Claire\u2019s.\r\nOffering \u00a327 for authentic vintage designer items is absurd and DAYLIGHT ROBBERY. \r\nI, of course, declined, only to get another automated message asking if I was sure about my decision clearly another joke. Yes I am sure I don\u2019t want to give my designer items to you for free.\r\n\r\nIn short, this company wants your valuable items for free pretty much, they claim if you have a welcome call that they will offer a higher valuation of your items, but when you have a welcome call it\u2019s a AI automated system that just cuts you off after a few rings, and when you email this company they don\u2019t even respond to your email, when you text their WhatsApp it is also automated and says either call them or email, even when you go on their website and go on their live chat it claims that they are \u201caway\u201d. \r\n\r\nIf you value your possessions, do not send them to Vintage Cash Cow. You\u2019re far better off selling on eBay etc yourself.\r\n\r\nFrankly, the company should be changed from Vintage Cash Cow to Vintage Scammers because they seem to treat their customers like the real cash cows.\r\n\r\nPS if I don\u2019t receive all my items back all intact or missing or not received at all and you continuously ignore my emails. I will be filing a police report against you for theft! \ud83d\udc9c"

Vintage Cash Cow 1 star review on 16th February 2026

Lily

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Realy good customer service.”

Helpful Report

Posted 3 years ago

Hi Elsa, thanks for the 5 stars and kind words! All the best, Jodi from the Vintage Cash Cow team 💜

Posted 3 years ago

“Never expected that the items I sent to Cash Cow would fetch such a fair return. Easy to use and no hassle. Was lovely to hear that my unwanted things had found a use somewhere else.”

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Posted 3 years ago

Hi Christine, thank you for this lovely review. We aim to make decluttering easy and hassle-free, so it's great to hear that resonated! All the best, Jodi from the Vintage Cash Cow team 💜

Posted 3 years ago

“Was good to get something back from things sitting around that are hard to know what to do with. I've used Vintage Cash Cow twice now and recommended to a friend who has also used it. Would use again as the process is quick and fair”

Helpful Report

Posted 3 years ago

Hi Niki, Thank you for taking the time to leave us your review on our service. We are glad to hear you found our service useful to sell items you didn't have another outlet. It is good to hear that you have used our service on multiple occasions and recommended us to others. If you aren't already aware, we have a refer-a-friend scheme which entitles you and a friend to a £10 Amazon voucher. We look forward to working with you again in the future. Kindest regards, Natasha from the Vintage Cash Cow team 💜

Posted 3 years ago

“Great company to deal with would have thrown some stuff away till I heard about Vintage cash flow. Offered a very good amount more than I expected . Highly recommend .”

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Posted 3 years ago

Hi Malcolm, thank you for your review. Sounds like we delivered a 5 star experience! Thank you for using our service and giving us that opportunity. All the best, Jodi from the Vintage Cash Cow team 💜

Posted 3 years ago

“Very easy to send items. Very quick response . Very helpful staff and quick payment”

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Posted 3 years ago

Hi Joy, thank you for your feedback. We're pleased to hear you found our service easy to use! All the best, Jodi from the Vintage Cash Cow team 💜

Posted 3 years ago

“Second time I’ve used this service and can’t fault it. Communication is excellent and I received a very fair price for my goods. I’m filling a third box, decluttering is addictive….”

Helpful Report

Posted 3 years ago

Hi Karen, thank you for your kind words! A third box, wow! There is nothing wrong with decluttering, especially when it clears space and earns you some money too. 😉 All the best, Jodi from the Vintage Cash Cow team 💜

Posted 3 years ago

“Excellent, prompt service ; friendly staff and kept up to date at all times. Will certainly use. Again and recommend”

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Posted 3 years ago

Hi Jane, thank you so much for your wonderful review. We really appreciate your feedback. All the best, Jodi from the Vintage Cash Cow team 💜

Posted 3 years ago

“Very pleased with this company.Kept me informed all the time.”

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Posted 3 years ago

Hi M, thank you for your feedback. Keeping customers in the loop whilst we appraise their items is very important to us, so it's great that resonated with you. All the best, Jodi from the Vintage Cash Cow team 💜

Posted 3 years ago

“Such pleasant people to deal with on the phone Very impressed with the efficient service,free efficient collection of my parcel ,an in-depth chat about all I had sent and a great valuation. I have booked my second box collection already.”

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Posted 3 years ago

Hi Gillian, thanks for this lovely review! We really appreciate your kind comments and it's great to hear you were so impressed, that you have booked your second collection. All the best, Jodi from the Vintage Cash Cow team 💜

Posted 3 years ago

“Fast quick efficient service.”

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Posted 3 years ago

Hi Jane, thanks for your feedback. We hope to earn 5 stars from you next time! All the best, Jodi from the Vintage Cash Cow team 💜

Posted 3 years ago

“Very easy process - slightly disappointed with the value of my box but guess it's very easy to overvalue your own stuff. Will use again and would recommend.”

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Posted 3 years ago

Hi Susan, thanks for your review. We're pleased that despite being disappointed with the offer value, you'd use our service again. We hope that next time we meet your expectations regarding the offer! All the best, Jodi from the Vintage Cash Cow team 💜

Posted 3 years ago

“Great service and very efficient. Pleased with my offer and the way in which it was communicated to me by Gerry”

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Posted 3 years ago

Hi Effie, thanks for your feedback. I will pass your praise onto Gerry! All the best, Jodi from the Vintage Cash Cow team 💜

Posted 3 years ago

“Efficient and quick. Delighted with their response, I will definitely use them again”

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Posted 3 years ago

Hi Penny, thanks for the 5 stars. We're so pleased you'd use our service again! All the best, Jodi from the Vintage Cash Cow team 💜

Posted 3 years ago

“Excellent service, very quick to respond with value. Payment received within a few days. Strongly recommend this service.”

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Posted 3 years ago

Hi Linda, thanks for your review! We really appreciate your wonderful feedback. All the best, Jodi from the Vintage Cash Cow team 💜

Posted 3 years ago

“These crooks at vintage cash Cow have strategically campaign to withhold my review simply because I highlighted their fraudulent and underhand practices. Their aggressive cowboy courier manhandled my boxes and subsequently smashed my items to peices. Yet they refuse to accept liability. Public have a right to know about my experience with these fraudsters. This organisation is far from reputable. I would not recommend them to my worst enemy”

Helpful Report

Posted 3 years ago

Hi Olive, Apologies for the delay in responding to your review. I was making sure I had all the right information to have a look into your concern with our service. With regards to your previous review, it was making false claims about our service. We can only flag any concerning reviews to TrustPilot, any reviews that they feel do not meet the community guidelines are removed. This is quite a stringent set of guidelines so this isn't something we need to resort to often. After speaking to our Customer Care Team I can see that you have been corresponding with them regarding the broken item. They launched an internal investigation into this and found that the items arrived with us broken. When looking at the CCTV footage you can see that the items arrived with little to no protective packaging. It is well documented in our terms and conditions that we do not take liability for broken items on arrival if they are insufficiently packaged. The responsibility for this is with the individual. If ourselves or indeed ParcelForce were found liable we would be able to claim on our insurance with them. However because of the poor packaging we are unable to do so. I can see our Customer Care Team have made multiple attempts to contact you following your postal and email correspondence. However, there is little more we can do for you given the reasons above. We hope this goes some way to explaining our actions. I can assure you we are a legitimate service who have a rigorous complaints process in which we fully investigate all customer complaints. Kindest regards, Natasha from the Vintage Cash Cow team

Posted 3 years ago

“Very impressed. A safe and efficient service with an offer made within a few days. Will see if I have anything else worth sending.”

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Posted 3 years ago

“Sent my box off, got emailed when it was at warehouse, got offer thru few days later, gladly accepted the offer n it was in my account same day Happy to recommend n use again”

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Posted 3 years ago

Thank you for your kind words Clare. It is lovely to hear that you found our service easy to use, with the offer we made one you were more than happy to accept. We can't wait to work with you again soon. All the best, Natasha from the Vintage Cash Cow team 💜

Posted 3 years ago

“Seamlessly effective and efficient”

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Posted 3 years ago

Hi David, Thank you for your kind words. We are pleased you found our service seamless and efficient. It would be lovely to work with you again in the future. Kindest regards, Natasha from the Vintage Cash Cow team 💜

Posted 3 years ago

“Really impressed with the speed and service we got from Vintage Cash Cow ,also monies offered was very good.It was a great help towards furnishing my new flat. .Joyce.”

Helpful Report

Posted 3 years ago

Hi Joyce, thank you for your feedback. We're so pleased we helped you earn some money from your vintage valuables. It's also great that it is going towards furnishing your new flat! We hope that the decorating is going smoothly and you are settling in well. We're always here if you wish to use our service again. All the best, Jodi from the Vintage Cash Cow team 💜

Posted 3 years ago

“A very trustworthy organisation/service. Ongoing communication throughout the transaction. I will certainly use again and recommend it.”

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Posted 3 years ago

Hi Elizabeth, Thank you for your feedback, we really appreciate your comments! All the best, Jodi from the Vintage Cash Cow team 💜

Posted 3 years ago

Vintage Cash Cow is rated 4.0 based on 1,326 reviews