Vintage Cash Cow Reviews

Name: Vintage Cash Cow
Address: Unit 14, Gelderd Rd, Overland Park, Gildersome, , Leeds, Unit 14, Gelderd Rd, Overland Park, Gildersome, , Leeds, Leeds
Rating: 3.96

4.0 Rating 1,326 Reviews

73 %

of reviewers recommend Vintage Cash Cow

Company Reviews

Questions

Metrics

4.0

Based on 1,326 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

08002461111

Email:

hello@vintagecashcow.co.uk

Location:

Unit 14, Gelderd Rd, Overland Park, Gildersome, , Leeds,
Unit 14, Gelderd Rd, Overland Park, Gildersome, , Leeds
Leeds
LS27 7JP

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"AVOID THIS DECEITFUL SCAM COMPANY.\r\n\r\nI received my free tracked label, and the next day I carefully packaged my items a pair of 1980s Dior earrings, 1980s Monet earrings, and 2000s Chanel sunglasses in an original Chanel box, then sent them securely using the provided label. I tracked my parcel the next day and confirmed they received it.\r\n\r\nThe following day on the 13th of February, I had a scheduled call between 3 and 4pm. When I finally received the call at 15:45pm, it turned out to be an AI automated system not an actual person, that repeatedly asked, \u201cCan I confirm I\u2019m speaking to Lily?\u201d no matter how many times I said \u201cyes.\u201d After about twenty attempts, it started to ring a few times and then suddenly cut off with an error message. Unbelievable!\r\nI immediately emailed the company asking them to contact me via email instead since their AI automated phone system clearly wasn\u2019t working. (They never responded to my email)\r\n\r\nSoon after, I received a text saying, \u201cIt was great talking to you.\u201d Is that meant to be a joke? YOU NEVER SPOKE TO ME!\r\nThen soon after that, through WhatsApp, I got an another message stating they valued my items at \u00a327.\r\nVintage Chanel and Dior for \u00a327? IS THAT MEANT TO BE ANOTHER JOKE?!\r\nThese are luxury designer pieces worth hundreds. Not jewellery\/sunglasses from Claire\u2019s.\r\nOffering \u00a327 for authentic vintage designer items is absurd and DAYLIGHT ROBBERY. \r\nI, of course, declined, only to get another automated message asking if I was sure about my decision clearly another joke. Yes I am sure I don\u2019t want to give my designer items to you for free.\r\n\r\nIn short, this company wants your valuable items for free pretty much, they claim if you have a welcome call that they will offer a higher valuation of your items, but when you have a welcome call it\u2019s a AI automated system that just cuts you off after a few rings, and when you email this company they don\u2019t even respond to your email, when you text their WhatsApp it is also automated and says either call them or email, even when you go on their website and go on their live chat it claims that they are \u201caway\u201d. \r\n\r\nIf you value your possessions, do not send them to Vintage Cash Cow. You\u2019re far better off selling on eBay etc yourself.\r\n\r\nFrankly, the company should be changed from Vintage Cash Cow to Vintage Scammers because they seem to treat their customers like the real cash cows.\r\n\r\nPS if I don\u2019t receive all my items back all intact or missing or not received at all and you continuously ignore my emails. I will be filing a police report against you for theft! \ud83d\udc9c"

Vintage Cash Cow 1 star review on 16th February 2026

Lily

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The offer that was made was ok, but the lady talking me through my goods came across as giving me reasons for a low offer. I was expecting more but took the offer. I would think twice before using cash/cow again.”

Helpful Report

Posted 3 years ago

Hi Mark, Thank you for taking the time to review our service. Our offers are based on our current market value of the items we receive, we are honest in that these can sometimes be limited. We offer a free returns process and it is always preferable for our customers to have their items returned than accept an offer they are unhappy with. Kindest regards, Natasha from the Vintage Cash Cow team 💜

Posted 3 years ago

“Very efficient service”

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Posted 3 years ago

Thank you for your 5-star review Gillian. We are so pleased that you found our service efficient and we would love to work with you again in the future. Kindest regards, Natasha from the Vintage Cash Cow team 💜

Posted 3 years ago

“Have so far spoken to Will Gerry and Jayden 😃 All are very helpful and a great help”

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Posted 3 years ago

Hi Kathleen, thanks for your great feedback! I will pass your kind comments onto them. All the best, Jodi from the Vintage Cash Cow team 💜

Posted 3 years ago

“I was a bit disappointed in the offer I had for my first box. I thought they said £67 on the phone which I accepted. When the cheque came it was only £57. Having said this it was all things that I had been hoarding for many years, so I wouldn’t want them back.”

Helpful Report

Posted 3 years ago

Hi Rosemary, thank you for your feedback. Having listened back to our call, we definitely did say £57. We're pleased you used our service to declutter and find new homes for your items. All the best, Jodi from the Vintage Cash Cow team 💜

Posted 3 years ago

“Polite and pleasant staff, easy to talk to and very efficient”

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Posted 3 years ago

Hi Jennifer, thanks for your feedback. Providing helpful and friendly customer service is very important to us, so thank you for highlighting that. All the best, Jodi from the Vintage Cash Cow team 💜

Posted 3 years ago

“Excellent!! Easy to use, just as described, free postage, review and cheque received promptly.”

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Posted 3 years ago

Hi Karen, thanks for your excellent review! We are so happy that we made decluttering easy for you, and that your cheque arrived swiftly. All the best, Jodi from the Vintage Cash Cow team 💜

Posted 3 years ago

“I am very happy with the way you dealt with my parcel very inpressed and will certainly recomend you to my friends Greta”

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Posted 3 years ago

Hi Greta, thanks for the 5 star feedback! We are so happy that you chose to use our service. Do take advantage of our referral scheme, where we reward you and the person you referred with a £20 voucher for a range of shops, when they sell their first box to us. All the best, Jodi from the Vintage Cash Cow team 💜

Posted 3 years ago

“I was very impressed with my dealings with Vintage Cash Cow. Everything is exactly as they describe - I was kept informed every step of the way, had a good call with one of the customer service team, received an acceptable offer and the money was in my account the same day. What's not to love?”

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Posted 3 years ago

Hi Richard, thanks for this amazing review. We are so happy that you were impressed with our service. It sounds like we delivered on our 5 star promise of making decluttering hassle-free and efficient. We would love to hear from you again in the near future! All the best, Jodi from the Vintage Cash Cow team 💜

Posted 3 years ago

“Honest valuations, quick payment, extremely helpful and friendly staff, easy to communicate with by phoneor email. Very satisfied”

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Posted 3 years ago

Hi Thelma, thank you for your feedback. We really appreciate your kind comments - reviews like these make us very proud of what we do. All the best, Jodi from the Vintage Cash Cow team 💜

Posted 3 years ago

“I have now dealt with VCC twice, and find them very efficient, friendly and fair.I would thoroughly recommend them to anyone wanting to declutter!”

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Posted 3 years ago

Hi Gwyneth, thanks for your feedback and for being a loyal customer. We're so pleased we have impressed you both times - I hope we continue to do so! All the best, Jodi from the Vintage Cash Cow team 💜

Posted 3 years ago

“Really good service and very quick too .”

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Posted 3 years ago

Hi Myra, thanks for taking the time to leave us a review. We aim to make decluttering efficient so it's great to hear we succeeded! All the best, Jodi from the Vintage Cash Cow team 💜

Posted 3 years ago

“Quick turnover. Value fair. Helpful advisers. Would recommend.”

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Posted 3 years ago

Hi Mandy, thank you for your feedback. We're happy to hear you found your offer fair. We hope next time we can earn 5 stars from you! All the best, Jodi from the Vintage Cash Cow team 💜

Posted 3 years ago

“Excellent service could not fault it.”

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Posted 3 years ago

Hi Judith, thanks for your kind words. We'd love to hear from you again in the near future! All the best, Jodi from the Vintage Cash Cow team 💜

Posted 3 years ago

“Very fair company, I was not dissapointed and it’s so easy”

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Posted 3 years ago

Hi James, thanks for your feedback. We're very happy that we did not disappoint! We'd love to be of service to you again. All the best, Jodi from the Vintage Cash Cow team 💜

Posted 3 years ago

“Everything went exactly as the advert says, very efficient.”

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Posted 3 years ago

Hi Margaret, thanks for your kind review! We hope that next time, we earn 5 stars from you. All the best, Jodi from the Vintage Cash Cow team 💜

Posted 3 years ago

“Excellent the young lady I spoke with was so kind..and cheque came very quickly.. So happy that someone knew wot to do with it all”

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Posted 3 years ago

Hi Tricia, thank you so much for your kind comments. We'd love to be of service to you again in the near future! All the best, Jodi from the Vintage Cash Cow team 💜

Posted 3 years ago

“Quick, efficient & free service. Happy with fair offer. Wishbi couldvhav found more to send u.”

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Posted 3 years ago

Hi Brenda, thanks for your feedback. We're so grateful for your kind words. You absolutely can send us some more items if you happen to come across any! All the best, Jodi from the Vintage Cash Cow team 💜

Posted 3 years ago

“Very efficient customer service and speedy getting label through. All very easy experience.”

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Posted 3 years ago

Hi Diane, Thank you for your review. We are very pleased to hear that you found our service speedy and our team efficient. It would be lovely to work with you again in the future. Kindest regards, Natasha from the Vintage Cash Cow team 💜

Posted 3 years ago

“Reading the reviews before using you.. quite sad actually that you reply to all the 5* reviews but ignore the 1* and sad reviews.. So unless you reply to Trevor Smith after "loosing" his wife's jewellery you won't be getting my custom !”

Helpful Report

Posted 3 years ago

Hi, We don't ignore 1 star reviews, please check our Trustpilot, Google and Reviews.io and you'll see that is simply not the case. All the best, Jodi from the Vintage Cash Cow team 💜

Posted 3 years ago

“My wife passed away in April so sent all of her jewellery to Vintage,they made me a offer of £140 so I ask them to return it,a week later I had a phone call to say it had been lost”

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Posted 3 years ago

Hi Trevor, thank you for leaving us some feedback. We're very disappointed that your parcel has been lost. I can see that you spoke to Alex from our Customer Care team who paid you an agreed sum for compensation. All the best, Jodi from the Vintage Cash Cow team 💜

Posted 3 years ago

Vintage Cash Cow is rated 4.0 based on 1,326 reviews