Vintage Cash Cow Reviews

Name: Vintage Cash Cow
Address: Unit 14, Gelderd Rd, Overland Park, Gildersome, , Leeds, Unit 14, Gelderd Rd, Overland Park, Gildersome, , Leeds, Leeds
Rating: 3.96

4.0 Rating 1,326 Reviews

73 %

of reviewers recommend Vintage Cash Cow

Company Reviews

Questions

Metrics

4.0

Based on 1,326 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

08002461111

Email:

hello@vintagecashcow.co.uk

Location:

Unit 14, Gelderd Rd, Overland Park, Gildersome, , Leeds,
Unit 14, Gelderd Rd, Overland Park, Gildersome, , Leeds
Leeds
LS27 7JP

Write Your review

Tell us how Vintage Cash Cow made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

"AVOID THIS DECEITFUL SCAM COMPANY.\r\n\r\nI received my free tracked label, and the next day I carefully packaged my items a pair of 1980s Dior earrings, 1980s Monet earrings, and 2000s Chanel sunglasses in an original Chanel box, then sent them securely using the provided label. I tracked my parcel the next day and confirmed they received it.\r\n\r\nThe following day on the 13th of February, I had a scheduled call between 3 and 4pm. When I finally received the call at 15:45pm, it turned out to be an AI automated system not an actual person, that repeatedly asked, \u201cCan I confirm I\u2019m speaking to Lily?\u201d no matter how many times I said \u201cyes.\u201d After about twenty attempts, it started to ring a few times and then suddenly cut off with an error message. Unbelievable!\r\nI immediately emailed the company asking them to contact me via email instead since their AI automated phone system clearly wasn\u2019t working. (They never responded to my email)\r\n\r\nSoon after, I received a text saying, \u201cIt was great talking to you.\u201d Is that meant to be a joke? YOU NEVER SPOKE TO ME!\r\nThen soon after that, through WhatsApp, I got an another message stating they valued my items at \u00a327.\r\nVintage Chanel and Dior for \u00a327? IS THAT MEANT TO BE ANOTHER JOKE?!\r\nThese are luxury designer pieces worth hundreds. Not jewellery\/sunglasses from Claire\u2019s.\r\nOffering \u00a327 for authentic vintage designer items is absurd and DAYLIGHT ROBBERY. \r\nI, of course, declined, only to get another automated message asking if I was sure about my decision clearly another joke. Yes I am sure I don\u2019t want to give my designer items to you for free.\r\n\r\nIn short, this company wants your valuable items for free pretty much, they claim if you have a welcome call that they will offer a higher valuation of your items, but when you have a welcome call it\u2019s a AI automated system that just cuts you off after a few rings, and when you email this company they don\u2019t even respond to your email, when you text their WhatsApp it is also automated and says either call them or email, even when you go on their website and go on their live chat it claims that they are \u201caway\u201d. \r\n\r\nIf you value your possessions, do not send them to Vintage Cash Cow. You\u2019re far better off selling on eBay etc yourself.\r\n\r\nFrankly, the company should be changed from Vintage Cash Cow to Vintage Scammers because they seem to treat their customers like the real cash cows.\r\n\r\nPS if I don\u2019t receive all my items back all intact or missing or not received at all and you continuously ignore my emails. I will be filing a police report against you for theft! \ud83d\udc9c"

Vintage Cash Cow 1 star review on 16th February 2026

Lily

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service very quick and easy to send items with fast response with details of items”

Helpful Report

Posted 2 years ago

Hello Kathleen, Thank you for taking the time to leave us a review. It's great to hear that you found our process quick and easy and that you appreciated our communication. I hope we will hear from you again soon. Kind regards, Jethro from the Vintage Cash Cow team💜

Posted 2 years ago

“excellent service many thanks”

Helpful Report

Posted 2 years ago

Hi Sandra, We are really pleased to hear that you found our service excellent. We look forward to working with you again soon. Kindest regards, Natasha from the Vintage Cash Cow team 💜

Posted 2 years ago

“Efficient and fair service with excellent customer service staff”

Helpful Report

Posted 2 years ago

Thank you Joy! I will let our customer service team know that you think they were excellent, they will be so pleased to hear that! Best wishes, Nicola from the Vintage Cash Cow team 💜

Posted 2 years ago

“Very customer friendly service. Collection as arranged with all labelling completed by the collection driver. Prompt offer within a couple of days.”

Helpful Report

Posted 2 years ago

Hello John, Thank you for sharing your thoughts with us! I'm so glad that you appreciated the collection of your box, as we want to have options for our customers, as we understand that not everyone can make it to the Post Office. We also really appreciate your kind words about our customer service, I will be sure to pass that on. Please know that you're welcome to get in touch any time you like! Best wishes, Nicola from the Vintage Cash Cow team 💜

Posted 2 years ago

“The service from yourselves was quick and efficient i got a quote within 3 days and the cash was in my bank the same day i would recommend to friends and family”

Helpful Report

Posted 2 years ago

Thank you for your kind words Jackie! We are pleased to hear that you would recommend our service with its efficiency and ease. It would be lovely to work with you again soon. Kindest regards, Natasha from the Vintage Cash Cow team 💜

Posted 2 years ago

“Sent quality goods and received pittance for them.Requested return,told not possible.Won’t be sending anymore. No recommendation from us.”

Helpful Report

Posted 2 years ago

Hi Anita, Thank you for sharing your feedback regarding our service. We are sorry to hear that you were not pleased with the value of your offer. Our offers are based on the second-hand market value of the items we receive. I can see you have used our service on numerous occasions previously and sold many boxes to us but we apologise that we didn't meet your expectation on this occasion. I can see that on our offer call, you initially accepted your offer; following this your items were taken off the shelf and payment processed. Whilst you did call back in to try to reverse this, we were unable to do so due to the box already being in our system. Our terms and conditions document that when you accept an offer, it is binding. For this reason, we always offer our customers 14 days to think about their offer and come back to us. I hope this goes some way to explaining our actions. All the best, Natasha from the Vintage Cash Cow team 💜

Posted 2 years ago

“Very prompt & pleasant service on the phone from everyone. Pleased to empty cupboards & attic - money gone towards new dishwasher. Many thanks.”

Helpful Report

Posted 2 years ago

Hello Eric, Thank you for taking the time to leave us a review. I am very pleased to hear that we could make it quick and easy for you to make some extra money in the process of decluttering. It's also great to hear that you appreciated our customer service. I hope we will hear from you again soon. Kind regards, Jethro from the Vintage Cash Cow team💜

Posted 2 years ago

“Really easy process. Had lovely call to explain what can and can't be accepted and timescales. Informed when parcel arrived, called next day with detailed breakdown of box contents and made offer, which was very pleasing. Accepted on spot and funds in my account within 2 days. Everything I sent was either going to be thrown away or just festering in a drawer so it was always going to be a win for me. I expect company to be making money too but I was delighted with my return and how easy and quick it was. No brained for me.”

Helpful Report

Posted 2 years ago

Hello Anne-Marie, Thank you for taking the time to share your positive experience with us! We are thrilled to hear that our process was easy and efficient for you, and that you were pleased with the offer you received. We appreciate your business and hope to work with you again in the future! Kind regards, Jethro from the Vintage Cash Cow team💜

Posted 2 years ago

“The first company that actually does what it says on the tin.Fast, Efficient ,free postage,and replied very quickly.all good.just sent my second box.”

Helpful Report

Posted 2 years ago

Hello Carol, Thank you for taking the time to leave us a review. I am so pleased to hear that you enjoyed the speed and simplicity of our service. We look forward to seeing what you send next! Kind regards, Jethro from the Vintage Cash Cow team💜

Posted 2 years ago

“very friendly staff and good value given on goods”

Helpful Report

Posted 2 years ago

Hello Pauline, Thank you very much for your review. It's great to hear that you were happy with the offer you received and that you appreciated our friendly customer service. Please feel free to use us again any time. Kind regards, Jethro from the Vintage Cash Cow team💜

Posted 2 years ago

“Delighted with service . Posted parcel on Monday and had a reply with offer by Wednesday and delighted with amount .”

Helpful Report

Posted 2 years ago

Hi Anne, Thank you for taking the time to leave us such wonderful feedback! I am thrilled to hear how happy you are with the offer you received from us and that you liked the fast pace of our service. We hope you will consider using us again in the future. Best wishes, Lucy from the Vintage Cash Cow team 💜

Posted 2 years ago

“I couldn't believe how quick and easy is was to use Vintage Cash Cow I was highly satisfied with the offer you made me and after accepting it I received the cheque the following day. I was so pleased to here that nothing was disgarded and could be used for props etc in the theatre/tv. And everyone I spoke to was genuinely nice pleasant and helpful so I will definitely be using the services again.”

Helpful Report

Posted 2 years ago

Wow, thank you for your kind words Margaret! It really means a lot to us that you found our staff to be friendly and helpful, as we always want customers to feel welcome coming to us for help, and know that we will be happy to do so. Thank you for highlighting the speed and ease of the service, and it's great to hear that you were satisfied with the offer also. It is nice to know that you appreciate our love for reusing, and giving new life to unwanted items as well! We will look forward to hearing from you in the future! Best wishes, Nicola from the Vintage Cash Cow team 💜

Posted 2 years ago

“Excellent professional friendly service . I was delighted and will use this company again and recommend it to others”

Helpful Report

Posted 2 years ago

Hello, Thank you for taking the time to leave us a review. I am so pleased to hear that you had such a positive experience using our service. I hope we will hear from you again soon. Kind regards, Jethro from the Vintage Cash Cow team💜

Posted 2 years ago

“Why have clutter in your house when you could have cash in your pocket? Vintage Cash Cow will collect your box free of charge, then will make an offer and you can accept it or not. It's a free service with no downside. Give them a try. You'll be glad you did. 👍🏻”

Helpful Report

Posted 2 years ago

Hello Keir, Thank you very much for your kind words. It sounds like you had exactly the experience we aim to deliver to our customers! It's great to hear that you appreciated the fact our process costs nothing to our customers. Please feel free to use us again any time. Kind regards, Jethro from the Vintage Cash Cow team💜

Posted 2 years ago

“Excellent service, was delighted with the offer they gave me for my collection.”

Helpful Report

Posted 2 years ago

Hello Jacqueline, Thank you for taking the time to leave us a review. I am so pleased to hear that you enjoyed using our service and that you were happy with the offer we made you. I hope we will hear from you again soon. Kind regards, Jethro from the Vintage Cash Cow team💜

Posted 2 years ago

“Very good and quick service will certainly use again in the future”

Helpful Report

Posted 2 years ago

Hi Beverley, We are pleased to hear that you found our service very speedy and positive. It would be lovely to work with you again soon. All the best, Natasha from the Vintage cash cow team 💜

Posted 2 years ago

“A great way of getting rid of unwanted items quickly and simply, however like every thing quick and simple these days be prepared to be given low offers for items that will sell for 50% more if you have the time to sell individually.”

Helpful Report

Posted 2 years ago

Hello Clare, Thank you for taking the time to provide us with some feedback, we always like to hear from customers about how we can improve. We are glad to hear that we could help you sell your unwanted items quickly and easily, without the hassle and time of traditional selling platforms. I'm sorry to hear you were disappointed with the offer, despite enjoying the concept of our service. We completely appreciate that we won't always meet customer expectations with the offers that we make, which is why have a free returns policy. The choice is always in the customer's hands whether they would like to sell their box, or have it returned for free, so they can choose to sell them elsewhere. I hope you will consider using our service again in the future. Best wishes, Nicola from the Vintage Cash Cow team 💜

Posted 2 years ago

“I was a bit nervous about using Vintage Cash Cow as first time I have done anything like this, but I sent some photos of my box contents by email and had a friendly response. Once I'd sent my box off, I waited a few days for a response and then got a phonecall with my offer which I was very happy with. The money was transferred to my account Customer service is very good, helpful and friendly (thank you Jordan!) and the whole procedure was so stress free, I will definitely do it again if I have further things to sell. Referring my Dad next! Thank you. Mandy”

Helpful Report

Posted 2 years ago

“Good way of clearing unwanted old items Also saves having to travel long distances To dealersto sell them.”

Helpful Report

Posted 3 years ago

Hi Glyn, Thank you for sharing this! I'm so glad we could save you some time (and petrol money!) and help clear out a large amount of unwanted items all in one go. I hope you think of us the next time you need a clearout! Best wishes, Nicola from the Vintage Cash Cow team 💜

Posted 3 years ago

“Very quick and prompt payment”

Helpful Report

Posted 3 years ago

We're so glad to hear that Dorothy! We would never want to leave customers waiting for their payment. Best wishes, Nicola from the Vintage Cash Cow team 💜

Posted 3 years ago

Vintage Cash Cow is rated 4.0 based on 1,326 reviews