Vintage Cash Cow Reviews

Name: Vintage Cash Cow
Address: Unit 14, Gelderd Rd, Overland Park, Gildersome, , Leeds, Unit 14, Gelderd Rd, Overland Park, Gildersome, , Leeds, Leeds
Rating: 3.96

4.0 Rating 1,326 Reviews

73 %

of reviewers recommend Vintage Cash Cow

Company Reviews

Questions

Metrics

4.0

Based on 1,326 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

08002461111

Email:

hello@vintagecashcow.co.uk

Location:

Unit 14, Gelderd Rd, Overland Park, Gildersome, , Leeds,
Unit 14, Gelderd Rd, Overland Park, Gildersome, , Leeds
Leeds
LS27 7JP

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"AVOID THIS DECEITFUL SCAM COMPANY.\r\n\r\nI received my free tracked label, and the next day I carefully packaged my items a pair of 1980s Dior earrings, 1980s Monet earrings, and 2000s Chanel sunglasses in an original Chanel box, then sent them securely using the provided label. I tracked my parcel the next day and confirmed they received it.\r\n\r\nThe following day on the 13th of February, I had a scheduled call between 3 and 4pm. When I finally received the call at 15:45pm, it turned out to be an AI automated system not an actual person, that repeatedly asked, \u201cCan I confirm I\u2019m speaking to Lily?\u201d no matter how many times I said \u201cyes.\u201d After about twenty attempts, it started to ring a few times and then suddenly cut off with an error message. Unbelievable!\r\nI immediately emailed the company asking them to contact me via email instead since their AI automated phone system clearly wasn\u2019t working. (They never responded to my email)\r\n\r\nSoon after, I received a text saying, \u201cIt was great talking to you.\u201d Is that meant to be a joke? YOU NEVER SPOKE TO ME!\r\nThen soon after that, through WhatsApp, I got an another message stating they valued my items at \u00a327.\r\nVintage Chanel and Dior for \u00a327? IS THAT MEANT TO BE ANOTHER JOKE?!\r\nThese are luxury designer pieces worth hundreds. Not jewellery\/sunglasses from Claire\u2019s.\r\nOffering \u00a327 for authentic vintage designer items is absurd and DAYLIGHT ROBBERY. \r\nI, of course, declined, only to get another automated message asking if I was sure about my decision clearly another joke. Yes I am sure I don\u2019t want to give my designer items to you for free.\r\n\r\nIn short, this company wants your valuable items for free pretty much, they claim if you have a welcome call that they will offer a higher valuation of your items, but when you have a welcome call it\u2019s a AI automated system that just cuts you off after a few rings, and when you email this company they don\u2019t even respond to your email, when you text their WhatsApp it is also automated and says either call them or email, even when you go on their website and go on their live chat it claims that they are \u201caway\u201d. \r\n\r\nIf you value your possessions, do not send them to Vintage Cash Cow. You\u2019re far better off selling on eBay etc yourself.\r\n\r\nFrankly, the company should be changed from Vintage Cash Cow to Vintage Scammers because they seem to treat their customers like the real cash cows.\r\n\r\nPS if I don\u2019t receive all my items back all intact or missing or not received at all and you continuously ignore my emails. I will be filing a police report against you for theft! \ud83d\udc9c"

Vintage Cash Cow 1 star review on 16th February 2026

Lily

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was impressed with the process of dealing with Vintage cash cow . Very straightforward and I was kept informed throughout, which was only a few days from posting my box to receiving my offer which I was more than happy with . I would not hesitate to use Vintage cash cow again .”

Helpful Report

Posted 2 years ago

Hello Yvonne, It is amazing to hear that you were impressed with the service, it means a lot to us to hear this from our customers. Thank you for highlighting our speed and ease, and our frequent levels of communication, as we think these are really important characteristics for the service to have. I'm delighted that you were more than happy with the offer, and hope you spend it on something exciting! We look forward to working with you again! Best wishes, Nicola from the Vintage Cash Cow team 💜

Posted 2 years ago

“Straight forward process, very efficient and funds received by cheque.”

Helpful Report

Posted 2 years ago

Thank you Sheila! A straightforward and efficient selling experience is exactly what we aim to provide, so it is wonderful to hear that these features shone through during your experience with us. We hope you will consider using us again in the future! Best wishes, Nicola from the Vintage Cash Cow team 💜

Posted 2 years ago

“Cash Cow was easy to to make use of and the administrative side of things was excellent. However amongst a number of items that had certainly seen better days I put in a couple of items which were quite valuable. I wanted to see how fair Cash Cow’s offer would be. It was extremely disappointing to receive an offer which was decidedly below what I would have expected to have received and I will not be using the service again. Disappointed.”

Helpful Report

Posted 2 years ago

Hi Fiona, We really appreciate that you have taken the time to leave us this valuable feedback, as we always want to understand how we can improve in the future. I'm glad that you found the service easy to use, as we aim to take the hassle out of selling a large amount of items, and we're delighted to hear that you would describe the administrative side of the service as 'excellent'. I'm sorry to hear that you were disappointed with the offer. We did receive some lovely items from you on this occasion, but most of them did hold a relatively low collector value, as base metals, costume jewellery, and sunglasses are saturated areas of the market, where this is more supply than there is demand. These of course would be bought by local production companies to be used as props, so they would still get a new lease on life and reused! The majority of your offer came from the silver content of some of the items, however, a large portion of this was .800 silver, which generates a smaller amount than the usual .925 silver, which may be why your offer was lower than expected. That being said, our offers come with no obligations or pressure to accept, so we would have been happy to send your box back free of charge. We appreciate you giving our service a try, and once again thank you for leaving us a review. Best wishes, Nicola from the Vintage Cash Cow team 💜

Posted 2 years ago

“I've used VCC twice and would thoroughly recommend them because of their efficient system and clear commitment to excellent customer service. I've sold gold, silver and costume jewellery via VCC - they gave me very good prices, paid the money to me very swiftly and there was zero hassle. What's not to love ❤ 💕”

Helpful Report

Posted 2 years ago

Hello Sharon, Thank you so much for your feedback, we really appreciate hearing how our customers feel about our service. We are flattered that you liked us enough to use our service twice, and delighted that both experiences were 5 star worthy! It is especially lovely to hear that you experienced 'excellent' customer service, as it is such an important factor to us, as we want our customers to feel reassured that they can always get in touch. I'm so glad you were pleased with the offers for your unwanted jewellery, and hope you use the money to treat yourself! Did you know that if you recommend a friend to us, you both earn a £20 voucher when they sell us their first box? Here is the link if you had any friends in mind: https://refer.vintagecashcow.co.uk/referral-program Best wishes, Nicola from the Vintage Cash Cow team 💜

Posted 2 years ago

“Excellent service prompt response to me. Really appreciate it. Totally happy with what I received. Already sent another box. Well done thank you.”

Helpful Report

Posted 2 years ago

Hi Ivy, Wow, thank you for such a glowing review! I'm thrilled that we could provide you with an 'excellent' service, and that you appreciated the prompt replies and offer that you received. We take it as a great compliment that you have already decided to use us again, and look forward to seeing what you have sent us this time! Please know that you're welcome to get in touch if there is anything we can do for you, and we will be happy to help. Best wishes, Nicola from the Vintage Cash Cow team 💜

Posted 2 years ago

“First time of using, excellent service, no hassle and so easy. No outlay to worry about. Staff very good on the phone and easy to get through to. Amazing.”

Helpful Report

Posted 2 years ago

Hello Fiona, Thank you for the 5 stars! I'm so pleased that your first experience with us didn't disappoint, and that our staff played a part in this. We take great pride in our customer service team, so it is lovely to know that our customers appreciate them too! We hope you will consider using us again in the future. Best wishes, Nicola from the Vintage Cash Cow team 💜

Posted 2 years ago

“Brilliant company. Such a simple procedure from start to finish , can't recommend them highly enough. So happy that I have recommended my daughter- in - law to Vintage Cash Cow.”

Helpful Report

Posted 2 years ago

Hi Ruth, Thank you for taking the time to review our service, it is so nice to hear Vintage Cash Cow be described as 'brilliant'. We are so glad to hear you recommended your daughter in law and we look forward to working with you both soon. All the best, Natasha from the Vintage Cash Cow team 💜

Posted 2 years ago

“Very friendly staff ,very easy to use ,would recommend them”

Helpful Report

Posted 2 years ago

Thank you for your kindness Teresa in taking the time to leave us your review. We are really glad to hear that you found our team really friendly, the service easy to use and the process more generally recommendable. We look forward to working with you again soon! All the best, Natasha

Posted 2 years ago

“A very quick and satisfying service, The lady on the phone was extremely helpful, And explained exactly what would happen to my pieces. Thank you Vintage cash cow.”

Helpful Report

Posted 2 years ago

Hi Carole, Thank you for taking the time to review our service. It is lovely to hear that you had a really positive experience talking to our friendly team and selling your items with us more generally. We hope you choose to work with us again in the future. All the best, Natasha from the Vintage Cash Cow team 💜

Posted 2 years ago

“I deliberated over using Vintage Cash Cow as a way to get rid of a selection of costume jewellery. So pleased I did . Process so easy from start to finish and a very acceptable offer made , over the phone , by a lovely lady and confirmed by email . Five star service”

Helpful Report

Posted 2 years ago

Hi Sheila, Thank you for giving us a try, I'm delighted to hear that we didn't disappoint! It's lovely to hear that you were pleased with the ease of the service and the end result. I will be sure to pass your kind words on to our customer service team, as they will be thrilled to know that your offer call was a standout part of the experience. Please know that you are welcome to get back in touch anytime! Best wishes, Nicola from the Vintage Cash Cow team 💜

Posted 2 years ago

“Great service”

Helpful Report

Posted 2 years ago

Hi Freda, Thank you for your positive review and kind words about our service! We hope to work with you again. Best wishes, Rebecca from the Vintage Cash Cow team.💜

Posted 2 years ago

“I had the support of the staff all the way through.”

Helpful Report

Posted 2 years ago

Hi Christine, Thank you for your kind words. It is so nice to know that you felt supported by the staff the entire way through the process, I will be sure to pass your kind words on to the team. We hope to work with you again in the future, Best wishes, Rebecca from the Vintage Cash Cow team. 💜

Posted 2 years ago

“I declined a very low offer of £54.00. The box contained a gold, diamond and sapphire ring and solid silver items that were described as silver plated on the call. I received confirmation that my box would be returned. My belongings haven't been returned and £54.00 was deposited in my account despite me confirming by email that I had declined the offer. My calls aren't returned. I'm being passed from person to person by email and telephone. Very upset and now very suspicious of the legitimacy and integrity of this organisation.”

Helpful Report

Posted 2 years ago

Hi, Thank you for bringing this to our attention, we appreciate our customers taking the time to let us know these issues so that we have the opportunity to resolve them. I am so sorry that you were disappointed in the amount offered to you and that your offer was automatically accepted. I can see by your account that this was a technical issue, so we apologise for this. I understand that this is an ongoing matter with our customer care team who are looking into this on your behalf. Nathaniel tried to contact you last night, however, reached your voicemail. If you could either call us on 0800 246 1111 and ask for Nathaniel or email us at hello@vintagecashcow.co.uk with your preferred time to speak to us, this would be much appreciated. We appreciate you raising this with us so we have the opportunity to make it right. Best wishes, Rebecca from the Vintage Cash Cow team.💜

Posted 2 years ago

“Efficient company that guide you through the steps to sell your vintage items. Offer choice of postage and everything is straight forward. If don’t like the cash offer all is returned intact. Would recommend to others.”

Helpful Report

Posted 2 years ago

Hi Janice, Thank you for your kind words. I am happy to hear that you enjoyed our straightforward process of selling your vintage items! If you like, you can refer a friend using this link. Once they sell their first box with us, you will both be entitled to a £20 voucher from us! : www.vintagecashcow.co.uk/go/earn Best wishes, Rebecca from the Vintage Cash Cow team. 💜

Posted 2 years ago

“I was very impressed with the service originally but my friend and I still have not received our vouchers that were promised so not very happy”

Helpful Report

Posted 2 years ago

Hi Margaret, Thank you for leaving a review, we appreciate feedback on where we can improve. I am sorry to hear that you haven’t received your referral vouchers yet. Having looked at your account I can see that my colleague sent you a message on 10/02/23 to get your friend's email address, but I can see you haven’t replied to this. Please can you reply to this email sent with your friend's email address and details, so we can link your accounts together? I look forward to hearing from you and resolving your issue, Best wishes, Rebecca from the Vintage Cash Cow team. 💜

Posted 2 years ago

“Brilliant service and very fair way to recycle your broken items. How many times we had this annoying old clock that doesn't work or one earring...? Prompt valuation and you can ask about each item you posted. People who rang back with the offer are courteous and professional!”

Helpful Report

Posted 2 years ago

Hi Nina, Thank you for taking the time to leave us a glowing review! We are so pleased that you could make use of our service by getting rid of unwanted or broken items. We enjoy the fact that we can take customers' unwanted items, and give them cash for it! We hope you choose to use our service in the future. Best wishes, Rebecca from the Vintage Cash Cow Team.💜

Posted 2 years ago

“Very quick easy service. The guy I spoke to on the phone re valuation was really nice and polite, even small chat. Will definitely use again.”

Helpful Report

Posted 2 years ago

Thank you for your kind words Gaynor! We are so pleased that you found our staff nice and polite. We look forward to working with you again in the future. Kindest regards, Natasha from the Vintage Cash Cow team 💜

Posted 2 years ago

“Very easy process and excellent offer for items I no longer wanted. Definitely recommend!”

Helpful Report

Posted 2 years ago

Hi Martin, Thank you for taking the time to leave us a review. It is great to hear that you were happy with your offer. We always love to hear when people receive money for items they no longer need! If you do recommend us to any friends, you can use this link to do so, and it earns you both a £20 voucher, redeemable at lots of places! https://refer.vintagecashcow.co.uk/referral-program Best wishes, Rebecca from the Vintage Cash Cow team.💜

Posted 2 years ago

“Great service; fast efficient and fair.I would highly recommend using Vintage Cash Cow. In fact, I have forwarded the link to friends and family. It's great way to make Cash from Trash!”

Helpful Report

Posted 2 years ago

Hello Janet, Thank you very much for your kind words. I am very pleased to hear that you found our service so easy to use and that you were happy with your offer too. I hope we will hear from you again soon. Kind regards, Jethro from the Vintage Cash Cow team💜

Posted 2 years ago

“Used twice. Very efficient and friendly staff. Very fast service and it's so easy to do. I was pleased with my very fair offers made by a call from friendly and polite staff. In my opinion, if you have clutter that you don't want or need, you should send it and make 'free' money. Well done VCC.”

Helpful Report

Posted 2 years ago

Hello Lindsey, Thank you very much for taking the time to leave us some feedback. It's brilliant to hear that you had such a positive experience with us. It's particularly nice to hear you say you enjoyed our customer service because this is something we always work really hard on. I hope you will choose to use us again soon. Kind regards, Jethro from the Vintage Cash Cow team💜

Posted 2 years ago

Vintage Cash Cow is rated 4.0 based on 1,326 reviews