Vinted Reviews

1.2 Rating 394 Reviews

3 %

of reviewers recommend Vinted

Company Reviews

Questions

Metrics

1.2

Based on 394 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 44%
Accurate And Undamaged Orders	Greater than 58%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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How long does Vinted take to deliver?

Helpful Report

(3 weeks ago)

Vinted normally delivers within 5 Days.

Helpful Report

(3 weeks ago)

52.38%

Industry Average

“ Horrible service. Buyer received the item. Had proof of delivery and still buyer received refund. Ridiculous service and rude customer service ”

- Diana

“ Even when using Vinted tracked labeling, and the tracking shows that the package was delivered, if the package "disappears" after delivery or in the more likely scenario, if the buyer steals it, Vinted will reimburse the buyer but will not cover the loss of the items. ”

- V Payne

“ Evri as we know are a joke,which is one of the delivery services they use. ”

- Victoria

Vinted Reviews

Delivery - Average