Vinted Reviews

1.2 Rating 394 Reviews

3 %

of reviewers recommend Vinted

Company Reviews

Questions

Metrics

1.2

Based on 394 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 44%
Accurate And Undamaged Orders	Greater than 58%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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Does Vinted deliver on time?

Helpful Report

(3 weeks ago)

Greater than 44% of reviewers feedback is Vinted normally delivers on time.

Helpful Report

(3 weeks ago)

52.38%

Industry Average

“ Tried to buy a silicone air fryer tray which was £3.00. After adding £3.84 for buyer protection and £2.99 delivery the cost was a joke. Why £3.84 for buyer protection when the item isn’t even worth that amount. ”

- Anonymous

Vinted Reviews

Delivery - Average