“Today we had a flight delay and needed to find out if we could still pick up the car that we rented for a week. Dave Wilson was very efficient in responding to our enquiry. Thank you”
“Today I needed support for a document I was missing and used the help-chat. I talked to Rachel Green and she helped me very fast and friendly. Thank you for the really good support.”
“The customer service is top class. Agent Rachel exceeded my expectation by actively resolving my problems in extending the rental lease. I would recommend the service and thank you Rachel”
“I left it late to book my rental car for a holiday to Mallorca. Almost all the airport firms were fully booked. I found VIPCars via Google, and managed to secure a brilliant vehicle at an amazing price. I'll certainly use them again.”
“J'ai été très bien renseigner en chat direct, l'hôtesses d'accueil carol m'a bien renseigné et a été très aimable, encore merci. j'espère qu'il en seras de même demain l'lorsque je réceptionnerai la voiture.”
“Eazy to rent and reply if you write, but they are a broker, the actual car rental company subcontracted to an horrible 3rd party and then VIP car will not help up
VIP cars reply that rental went smoothly; that is wrong, I had to scream at the 3rd rental company because they wanted to charge extra fees for car wash and and existing dents recognition, VIP cars has no idea as of what goes on on the floor when you deal with there subs !!! VIP car will not partially refund because we had a lower class car than payed for. these reviews will stop if partially refunded :)”
“couple of changes had to be made with my booking and Ms. Carol Hope helped me brilliantly. She managed to retain a Happy Customer and my excitement for the trip. Thanks Carol :)”
