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VIPCars.com Reviews

4.9 Rating 3,870 Reviews
98 %
of reviewers recommend VIPCars.com

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VIPCars.com 5 star review on 15th April 2025
John Green
VIPCars.com 5 star review on 25th March 2025
Jalo
VIPCars.com 5 star review on 25th March 2025
Jalo
VIPCars.com 5 star review on 8th September 2024
José Da Silva Figueiredo
VIPCars.com 5 star review on 2nd September 2024
Steph
VIPCars.com 1 star review on 4th August 2024
Anonymous
VIPCars.com 5 star review on 2nd August 2024
Mohammad
6
Anonymous
Anonymous  // 01/01/2019
Dave resolved my problem with a quick response.
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Posted 1 year ago
Good service
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Posted 1 year ago
problems making payment for rental car and Alex Reins was super accommodating and helpful
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Posted 1 year ago
Alex Rein was really helpful and resolved my issue straight away.
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Posted 1 year ago
great customer service
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Posted 1 year ago
I got the car I asked for. It was clean, durable, and economical in terms of fuel consumption.
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Posted 1 year ago
Great customer service
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Posted 1 year ago
I recieved an excellent service, and I am very satisfied.
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Posted 1 year ago
Guter Kundenservice. Sehr angenehmer Servicemitarbeiter Alex.
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Posted 1 year ago
Carol at VIP was fantastic to deal with when confirming our changed booking
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Posted 1 year ago
Responsive support and good contact. Company help to adjust my reservation. I can recommend it.
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Posted 1 year ago
I had a query on my booking and Alex dealt with it very swiftly. Would recommend VIP cars.
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Posted 1 year ago
Ottima esperienza con il servizio di prenotazione noleggio auto, sopratutto nel mio caso in cui si è reso necessario annullare una prenotaizone e procedere con un'altra. Il consulente Dave Wilson è stato davvero professionale e velocissimo nel trovare un'altra auto disponibile ed a fornirci tutte le indicazioni sul caso.
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Posted 1 year ago
Very kind operator, answered all my questions right away
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Posted 1 year ago
I used VIP cars for the first time and had an issue that I needed to phone them about. Dave was so helpful and kind and helped me in a most efficient manner that I wanted to make sure everyone knew what a great employee he is. He must be the Very Important person in your organization because he sure made me feel like one! Thanks, Dave!!
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Posted 1 year ago
Alex was very helpful in modifying my booking
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Posted 1 year ago
Great help from Justin and Sean
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Posted 1 year ago
Great help from Serena, thank you
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Posted 1 year ago
Do not order from this company ... very dangerous ... Fraud caution We are 3 friends who made a reservation on vipcars website months in advance, received approval and paid an initial payment in advance. When we arrived at the car rental company, there was no reservation for any of us and the representatives of vipcars avoided the problem and didn't gave any solution. We had to find another car rental company by our self. When we contacted them for a refund, they started saying that because we don't have a credit card, they didn't rent to us... that is a lie. When we wanted to put VIPcars on a conference call with the representative of the rental company, they evaded Be careful Fraud ALERT
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Posted 1 year ago
STOLE MY DEPOSIT. They owe me over a THOUSAND euros. The car was returned and it was agreed that everything was good and I'd have my deposit refunded asap. It never arrived. I email daily and they fob me off with excuses and no help, no money. AVOID them!
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Posted 1 year ago
VIPCars.com is rated 4.9 based on 3,870 reviews