“I had a question, that i thought would be super difficult and my rep, Justin, took car of it in less than 5 minutes. easiest change i have ever had to make. thank you!”
“What a disappointing experience with Online Chat Carol Hope who provided me with incorrect information and then called me and hung up when I asked if I could go back to my original booking. Not professional and now I've no idea if I have a booking or not, so back to the starting point of booking.”
“I am always happy with the price and the customer service. The online chat is very convenient and Serena Flores has helped me numerous times with my questions. VIP is lucky to have such a kind, knowledgeable, and dedicated employee!”
“My flight was in delay and my car was already given away. No more cars available at the airport. No money refund. When asking for assistance to vip cars, I have been told just to contact the supplier. It is a scam”
“En tapant sur google j'ai trouvé vipcars très bon loueur de voiture et service client d'une grande réactivité suite à un changement de location merci Justin.
Belle journée.”
“Had to amend my booking to change driver due to a medical condition. Serena at the 24 hour online assistance helped greatly by making the changes. Great service thanks”
“After two days following my car rental, I had not received my voucher by email. I phoned VIPcars and talked to Dave. He was very polite, helpful and efficient. I received my voucher while speaking with Dave. Excellent service!”
