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VIPCars.com Reviews

4.9 Rating 3,705 Reviews
98 %
of reviewers recommend VIPCars.com

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VIPCars.com 5 star review on 15th April 2025
John Green
VIPCars.com 5 star review on 25th March 2025
Jalo
VIPCars.com 5 star review on 25th March 2025
Jalo
VIPCars.com 5 star review on 8th September 2024
José Da Silva Figueiredo
VIPCars.com 5 star review on 2nd September 2024
Steph
VIPCars.com 1 star review on 4th August 2024
Anonymous
VIPCars.com 5 star review on 2nd August 2024
Mohammad
6
Anonymous
Anonymous  // 01/01/2019
Very helpful customer service agent gary
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Posted 10 months ago
Had a Live chat with Garry, who is super responsive and amazingly helpful. Due to a flight dealy, the pick up date had to be modified. sorted out the issue within a few minutes via Live chat.
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Posted 10 months ago
I had an issue with failed payment, reached to customer support, waiting time was noticeable (approx. 20min) but the support I got from Ravi was excellent he explained me everything clearly and in a very kind manner. Looking forward to share more feedback post rental. Would be could for the future in the manage booking section to have full transparent cost summary which I was missing. Otherwise please keep up great work!
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Posted 10 months ago
Just booked a car at VIPCars.com and made a mistake in my booking. Hopefully, the customer support service (big shout out to Sherral John) was really helpful and reactive, so they could fix my mistake ! I recommend it !
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Posted 10 months ago
Via chatsupport I was helped by Nancy. She was quick and clear with her response. I'm very happy with the overall support of VIPcars.
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Posted 10 months ago
good response
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Posted 10 months ago
Easy booking process. No issues when I picked up the car. Overall great experience.
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Posted 10 months ago
i wrote wrong my name but Carol helping my and she editted my name so comfortable really thank u
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Posted 10 months ago
Tia Kay is very helpful !!! good
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Posted 10 months ago
CHRISTINA DEALT WITH THE CHANGES I NEEDED TO MAKE. SHE WAS RESPONSIVE, EFFICIENT AND VERY HELPFUL THROUGHOUT.
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Posted 10 months ago
I needed a pick-up time changed. Christina was super helpful.
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Posted 10 months ago
Deven helped me a lot with cancelling my car rental. I highly recommend the vip cars because of the great customer service.
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Posted 10 months ago
dave was very helpful and a very good employee
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Posted 10 months ago
Perfect and helpful
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Posted 10 months ago
buena atención
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Posted 10 months ago
Very easy to talk to them
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Posted 10 months ago
Garry modified the pick up times and return times, enabled extra payment amount, and completed everything during this call. I can print out the corrected pick-up voucher now.
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Posted 10 months ago
Check trip advisor reviews!!!!! Total scam artists. They accepted our cancellation but took our 1000$!!!! Avoid at all costs. Thieves.
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Posted 10 months ago
Sherral John a répondu à toutes mes uestiobs et trouvé rapidement et efficacement une solution à mon problème
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Posted 10 months ago
Lily Conti, the customer service, was able to help me out very fast. Thank you
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Posted 10 months ago
VIPCars.com is rated 4.9 based on 3,705 reviews