“Had a Live chat with Garry, who is super responsive and amazingly helpful. Due to a flight dealy, the pick up date had to be modified. sorted out the issue within a few minutes via Live chat.”
“I had an issue with failed payment, reached to customer support, waiting time was noticeable (approx. 20min) but the support I got from Ravi was excellent he explained me everything clearly and in a very kind manner. Looking forward to share more feedback post rental.
Would be could for the future in the manage booking section to have full transparent cost summary which I was missing. Otherwise please keep up great work!”
“Just booked a car at VIPCars.com and made a mistake in my booking. Hopefully, the customer support service (big shout out to Sherral John) was really helpful and reactive, so they could fix my mistake ! I recommend it !”
“Garry modified the pick up times and return times, enabled extra payment amount, and completed everything during this call. I can print out the corrected pick-up voucher now.”