Virgin Holidays Reviews

2.7 Rating 222 Reviews
40 %
of reviewers recommend Virgin Holidays
2.7
Based on 222 reviews
Customer Service
Communication Channels
Telephone, Email

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Anonymous
Anonymous  // 01/01/2019
Site is easy to use, very accommodating and having used Virgin for a number of years, we will continue to use your services.
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Posted 9 years ago
We have recently began booking with Virgin for several holidays. Each time we have had exceptional service. The staff are all friendly and nothing is too much trouble. I definitely recommend everyone to give them a try. You won't be disappointed.
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Posted 9 years ago
Wanted to say a big thank you yo Ann Parr at Caribbean sales she tried her very best to get a great price for us but in the end the web was cheaper which is a shame as she was so helpful and polite.a credit to Virgin!
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Posted 9 years ago
Brilliant, easy to use website. Breaks all the payment down and gives options on upgrades which are easy to understand with no jargon. Most importantly, the prices were much more reasonable than I was expecting from a premium brand such as virgin. Would definitely book through them again!
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Posted 9 years ago
This was an easy experience from start to finish. The website was clear and concise, I rang a sales person at one point for assistance (Madi Cook) who was extremely helpful and the holiday was booked shortly after.
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Posted 9 years ago
I was going to book my holiday with Briish Airways, but after using their site compared to yours it was hard work. Not easy to select transfers, flight information not clear, whereas yours was so easy I had booked my holiday wihin minutes.
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Posted 9 years ago
I have always found them to be remarkable value for money. You also know that the planes are going to be new and of high quality.
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Posted 9 years ago
Have visted New York just once before only stayed two days, not nearly enough time to see everything. My youngest Son has always wanted to visit New York from very young watching Home Alone 2. So this time we will be staying for longer and will visit all the places I missed out this will be a memorable holiday one my Son will always remember, thank you Virgin Holidays for making this possible.
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Posted 9 years ago
Spoke with several other companies and also checked with other on line sites - Virgin offered the best deal overall. Having flown with Virgin before, I really wanted to do so again - therefore am delighted to be travelling with them and also happy to have the security of a Virgin rep in Orlando (which i hope i never have to use - no offence intended)
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Posted 9 years ago
Having never booked through Virgin website before, I found this very easy with excellent step by step guide to follow. After reading about Las Vegas on your site I can't wait to get there. This will be the first time I won't moan about the cost of Christmas, Fantastic Price for a top Hotel/ Casino Thanks for being so helpful.
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Posted 9 years ago
The booking process was so simple and straight forward - a great way to start our holiday experience
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Posted 9 years ago
Booking with Virgin is so quick and easy. All holiday details are very well documented. We have just made our third consecutive summer booking and no doubt will be back for more.
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Posted 9 years ago
AS usual I am more than happy to book with Virgin Atlantic for the trip to the USA.My wife is registered disabled and although wheel chair assistance is not normally required you have always been more than helpful in securing a speedy check-in and I hope this continues. Entertainment on board is the best we have experienced which is important on a long haul flight
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Posted 9 years ago
We love virgin, have used several times always great customer care.
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Posted 9 years ago
booking on line was very easy and had a clear understanding what was required to carry out this booking
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Posted 9 years ago
I always try and fly with Virgin where possible, from the airplanes to the service it is top notch, I could not rate them any higher. Example, Booked my 21st to NY, the hotel put me and my friend in a double room with 1 bed, a little awkward but Virgin sorted it out and got us a twin room. Always Fly Virgin!
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Posted 9 years ago
I always use Virgin Holidays for going to Disney, as the whole package is nothing short of fantastic and so easy to book. No extras for baggage, great aircraft for kids, car included and the best staff. One year at Christmas we lost track of time out there and were on a ride at some theme park when we should have been on the flight home!!!! the mess we caused was just swept aside by the excellent staff, they sorted the extra night at the hotel and the car hire and managed during there busiest time to get us on a flight home. I will always use Virgin.
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Posted 9 years ago
This is our third holiday and flight with Virgin, based on cost and service we wouldn't book with any other holiday company
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Posted 9 years ago
Within 10 minutes I have booked our annual dream holiday exactly where and when we want to go.
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Posted 9 years ago
Excited, I have just booked my holiday with Virgin Holidays, everything went great excellent advise from the telesales staff. Excellent.
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Posted 10 years ago
Virgin Holidays is rated 2.7 based on 222 reviews