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Virgin Holidays Reviews

2.7 Rating 225 Reviews
40 %
of reviewers recommend Virgin Holidays
2.7
Based on 225 reviews
Customer Service
Communication Channels
Telephone, Email

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Anonymous
Anonymous  // 01/01/2019
I think virgin Holiday shop is amazing Miss Claire unsworth 😊
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Posted 1 year ago
Katie at the Trafford Center was very helpfull, as a flying club member I had always booked my holls with them and while I have no complaints about them booking while enjoying a coffee and chocolate was much more enjoyable Also she went out of her way to make sure we got the seats out to Orlando we wanted and got us Premium on the way back so we could bring more home 2 bags each instead of 1 in economy (no one has ever suggested that to us before in 18 years we have been going there)she got us the hotel we wanted and my husband the sports car he wanted to drive nothing was too much trouble AND it was cheaper than if I had done it myself Thank you Katie Lowe and Virgin Holidays🤗🤗
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Posted 6 years ago
Everything!!!!!!
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Posted 7 years ago
Excellent choice of holidays and very easy to book
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Posted 7 years ago
We recently used Virgin holidays for a trip to Barbados. From booking to our return home we had First Class service from Virgin. I would highly recommend and will definitely use Virgin again 10/10 !!
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Posted 7 years ago
Just returned from a Virgin Golden Triangle tour of India. Our guide Sukhpinder Singh Saini made us feel safe, informed, and excited about everything we visited! A wonderful, inspiring trip with nothing left to chance. Every angle was covered. Sukhpinder and Virgin holidays make the BEST team!
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Posted 7 years ago
Spoke to Vicky on Thursday evening 8.30pm on 26.10.17 Very helpful and bubbly. Will definitely book with Virgin Holidays again.
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Posted 7 years ago
10 days all inclusive in Mexico was fabulous
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Posted 7 years ago
travel with virgin many times. this time booked complete holiday with virgin holidays. what a good move this was , from the start they were most helpful and we got exactly what we asked for. while in America we had a problem at the accommodation which was promptly sorted by the agents(contempo). every thing else flight, car, insurance, was as requested. will definitely use again
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Posted 7 years ago
""We went to kho a lak merlin resort in August 2017' we are a family of 4 and we had the best holiday we have ever had, the resort and hotel was stunning the staff were brilliant especially the lady who cleaned our rooms 4119 and 4120' the beach and pools were stunning the food cheap and nice we ate at the veranda restaurant which is almost on the bech thank you Virgin holidays for organising our best ever holiday, regards Richard smith and family. Bristol,england
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Posted 7 years ago
Virgin holidays and virgin atlantic both went above and beyond to help me provide the best holiday experience for my son. I will certainly be booking with them again
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Posted 7 years ago
Just come back from two weeks in st Lucia booked with virgin. Had excellent service throughout from the moment we booked, flight service, holiday hotel and virgin reps were excellent. Thank you we really did unleash our mojo!
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Posted 8 years ago
Best holiday of my life
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Posted 9 years ago
We have recently returned from a 10 day holiday at The Maritim Hotel in Mauritus. I had read trip advisor before \I left and was a little concerned about the hotel after reading some comments, however I needn't have worried! From the omen we got off the plane we were greeted by A Virgin rep who showed us to the car waiting to transfer us to our hotel The driver was ec=xcellent and gave us so much information about the island. On arrival at Maritim we were treated like royalty, we were shown to reception and greted with cool flannels and cold drinks to refresh us. Our room wasn't ready ( which we expected) as we arrived early in the morning but were shown to a departure olunge where we were able to shower and change for the beach. All inclusive started from that moment. The food was excellent with 5 restaurants to choose from. Our room was lovely with a free standing roll top bath as well as separate shower, a huge bed, welcoming basket of fruit, and patio that led right onto lush gardens. Room service was excellent, with option of fresh towels twice a day. The staff at Maritim made it their priority to treat guests, they were all so friendly and helpful. I was unlucky to stand on a sea urchin and needed hospital treatment but the reception called the Doctor who visited me in my room then took me to the hospital for treatment. On hearing of this the Virgin rep made contact and was so considerate and caring to assist me and ensure my recovery. It was my husbands birthday whilst we were there and he received a bottle of champagne and birthday cake courtesy of Virgin who also credited our hotel account with 4600 rupees which enabled me to have 3 Spa treatments at the most relaxing Spa facility. This was the most perfect, stress free, relaxing holiday and on a beautiful island with beautiful people. Talking to other holiday makers I am sure that we had a far better experience having gone with Virgin. I have had a difficult year and this was the perfect antidote, my dream would be to take my two children and their partners back for a family holiday sometime.
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Posted 9 years ago
this resort is fantastic. The beachfront beautiful blue sea and lots of space to move around resort without feeling overcrowded made our short stay here The Virgin rep Zerin is a credit to the company. She goes the extra mile and really cares about the customer. Always available to seek advice from or arrange anything you may need help with. Well done Virgin she's a gem!!
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Posted 9 years ago
Found the website very easy and clear to use, all of the information you could possibly need is right there on the page!! Very good definitely book again with VIrgin!
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Posted 11 years ago
booking on line was very easy and had a clear understanding what was required to carry out this booking
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Posted 10 years ago
I always try and fly with Virgin where possible, from the airplanes to the service it is top notch, I could not rate them any higher. Example, Booked my 21st to NY, the hotel put me and my friend in a double room with 1 bed, a little awkward but Virgin sorted it out and got us a twin room. Always Fly Virgin!
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Posted 10 years ago
I always use Virgin Holidays for going to Disney, as the whole package is nothing short of fantastic and so easy to book. No extras for baggage, great aircraft for kids, car included and the best staff. One year at Christmas we lost track of time out there and were on a ride at some theme park when we should have been on the flight home!!!! the mess we caused was just swept aside by the excellent staff, they sorted the extra night at the hotel and the car hire and managed during there busiest time to get us on a flight home. I will always use Virgin.
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Posted 10 years ago
This is our third holiday and flight with Virgin, based on cost and service we wouldn't book with any other holiday company
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Posted 10 years ago
Virgin Holidays is rated 2.7 based on 225 reviews