Virgin Media Mobile Reviews

Name: Virgin Media Mobile
Rating: 2.32

2.3 Rating 31 Reviews

29 %

of reviewers recommend Virgin Media Mobile

Company Reviews

Questions

Metrics

2.3

Based on 31 reviews


Customer Service
Communication Channels	Telephone

Visit Website

Phone:

07763176286

Email:

daniel.fernandez@virginmedia.co.uk

Write Your review

Tell us how Virgin Media Mobile made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Customer service is horrendous! Quippy recorded voices do not make up for not getting the help you need and waiting 20-30 minutes on hold before you get passed back and forth between teams. I have spent hours on the phone with Virgin only to end up with no result when they promised I would be receiving my SIM deal in the mail. Then... NOTHING! I don't enjoy being angry because all I wanted is a bloody SIM for my phone! It should ot be this ridiculously hard!”

Helpful Report

Posted 5 years ago

“It is impossible to contact them”

Helpful Report

Posted 6 years ago

“We moved into our new home with an installation date 2 days after we moved in only to find that we had been sold the product and they did not even have a cable in the area for another 6-8 weeks.”

Helpful Report

Posted 6 years ago

Virgin Media Mobile is rated 2.3 based on 31 reviews