Virgin Media Mobile Reviews

Name: Virgin Media Mobile
Rating: 2.32

2.3 Rating 31 Reviews

29 %

of reviewers recommend Virgin Media Mobile

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2.3

Based on 31 reviews


Customer Service
Communication Channels	Telephone

Visit Website

Phone:

07763176286

Email:

daniel.fernandez@virginmedia.co.uk

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Cover is pretty good but there is no reception in supermarkets, malls, etc. Customer service is one of the worse. It takes over 35 minutes to get someone to answer. Meanwhile, you have listen to horrible music. Unfortunate thing about talking to Indian call centre like Virgin’s is that their response to customer queries are restricted by scrip they are given. If you are frustrated and want to leave, Virgin is quick to offer discount or better offer but that doesn’t come cheap, although, customer service is making out to be. It took me few days to reach them when I wanted to finish my contract with Virgin.”

Helpful Report

Posted 4 years ago

“I think virgin cable is the only choice for Internet connection by any measure EXCEPT PRICE. Based on ping, jitter, speed they are beyond compare, unfortunately they know it and price according.”

Helpful Report

Posted 6 years ago

Virgin Media Mobile is rated 2.3 based on 31 reviews