Vitabox Reviews

Name: Vitabox
Rating: 4.76

4.8 Rating 299 Reviews

94 %

of reviewers recommend Vitabox

Company Reviews

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Metrics

4.8

Based on 299 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email

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support@vitabox.com

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Deb T

Anonymous

Anonymous // 01/01/2019

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“Great customer service”

Helpful Report

Posted 7 months ago

“4/02/2024 I purchased (3) Exfoliating "Body Benefits by Body Image" bath poufs. During COVID they disappeared and cannot be found in stores near me. They were twice the cost they were in stores but I like them so much that I still found the price reasonable. Pros: Body Benefits are the best bath poufs whether exfoliating or gentle, stays compacted/ tight (doesn't poof out of control), exfoliates skin smooth and rinses out well. Ordering, shipping and delivery was very good. Cons: Received (3) substituted items, not Body Benefits poufs. See pic w/tag of items that "I ordered." Never mentioned anywhere in product description that they "substitute items". NOT good business ethics and "fraud by deception". I sent an email to VITABOX and let them know of my displeasure w/pic attached of items I "received" w/tag "Freeman". They apologized and said they would refund my money w/o returning items. That is what they should do. These poufs seem similar, but I will not know until I use one and see if they work as well and hold up. If you can get the "original Body Benefits by Body Image poufs", snatch them up! Will I order from this company again, uncertain. TBD.”

Helpful Report

Posted 8 months ago

“Όλα τέλεια!!! Την Παρασκευή παρήγγειλα, το Σάββατο ήρθε! Άμεση και λεπτομερής ενημέρωση! Άτοκες δόσεις!Άψογη συσκευασία! Παράδειγμα προς μίμηση!”

Helpful Report

Posted 9 months ago

“Order on November 28 They say they made a USPS shipping label on November 29 It now December 15 and it has not been shipped”

Helpful Report

Posted 11 months ago

“I have purchased this product 9 times previously. This time there was a mistake. As soon as I contacted Vitabox the corrected the mistake, sent me my cough medicine and told us to keep or donate the mistaken product. Thank you Vitabox”

Helpful Report

Posted 11 months ago

“I ordered some cotton balls through Amazon on Nov 26….it is Dec 3 and still no updates on delivery time. So, will not do this again. If it not here by Dec 7, Amazon will refund me. Slow slow delivery by USPS”

Helpful Report

Posted 1 year ago

“Η πιο άμεση εξυπηρέτηση που είχα ποτε! Παρηγγειλα το βράδυ Δευτέρας και Τρίτη μεσημέρι είχε έρθει κιολας και ο οδηγός ήταν εξαιρετικά ευγενικος.”

Helpful Report

Posted 1 year ago

“Received a faulty hair dryer with a short. Refused to answer my emails. No company contact what so ever. Be ware and don’t buy from this fraudulent co. I will call my credit card company and put a block on them.”

Helpful Report

Posted 1 year ago

“On June I ordered 2 bottles of Vitamins the money was taken from my account I never received a order number like they said I would I have called numerous times left messages I sent messages on the web sight no one have not respond to any of messages I beginning to feel that this company is a scam.”

Helpful Report

Posted 1 year ago

“I placed an order a week ago and it still hasn't shipped. I also don't appreciate that I have to download an app just to find tracking info.”

Helpful Report

Posted 1 year ago

“I just received my Toasted Sugar Cologne and I have to write this to say…this is one of the best experiences with online shopping live had. Just dealt with another company with poor product and poor…or rather no….customer service, …this was a pleasant difference…. Great product….….exceptional price. Thank you!”

Helpful Report

Posted 1 year ago

“Ordered a product advertised to arrive Dec 1st. It is now Dec 5th, that will do me no good as this is for Colonoscopy prep, on the 5th .I even wrote an email checking the delivery statues. One reply said Dec 1, and one reply said Dec 5 I will not order from them in the future.”

Helpful Report

Posted 2 years ago

“I was very happy to find an item that was out of stock in all nearby stores. Ordered it on Thursday and received it on Monday. Qualified for free shipping too. Will be shopping here in the future!”

Helpful Report

Posted 2 years ago

“Good service quick shipping. Very satisfied.”

Helpful Report

Posted 2 years ago

“Ordered and saved money. Free delivery in just 2 days.”

Helpful Report

Posted 2 years ago

“Sent incorrect merchandise, responded to my initial email promising a return, then ignored my emails for three weeks. Not a trustworthy company, do not waste your money with them.”

Helpful Report

Posted 2 years ago

“Glad to have found Vitabox! The products I ordered were carefully packed and arrived with fast 2-day delivery at a very good price. I would not hesitate to order again!”

Helpful Report

Posted 2 years ago

“GREAT! I received all of my items FAST! It was bottles of bubble bath for my granddaughters and they were taped shut and had not leaked and were not busted but were received in GREAT SHAPE! This was my FIRST TIME ordering from VITABOX but WON'T BE MY LAST!!! :) :) :)”

Helpful Report

Posted 2 years ago

“no contact from Customer Service, I have sent multiple emails. My 3 bottles of lotion arrived in a bubble wrap envelope, smashed! They won't even stand up because they are so damaged. Why they can't ship in a box!”

Helpful Report

Posted 2 years ago

“Awesome place to buy from, extremely quick. We've ordered many times and never disappointed! You can't beat the prices either!”

Helpful Report

Posted 3 years ago

Vitabox is rated 4.8 based on 299 reviews