Vitabox Reviews

Name: Vitabox
Rating: 4.76

4.8 Rating 298 Reviews

94 %

of reviewers recommend Vitabox

Company Reviews

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Metrics

4.8

Based on 298 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email

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Email:

support@vitabox.com

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Deb T

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I can’t buy the scotch brute dish sponges on the sponge handle right now, I’m guessing cause of covid. I went online and found them and vita box got them to me very quickly with great service. I highly recommend them. Will use them again.”

Helpful Report

Posted 3 years ago

“Great prices and fast shipping. They also have a very attentive customer service team.”

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Posted 3 years ago

“Extremely quick ship, Great packaging, Quality Product, Great Price....Thank you so so much for offering quality products & service. I purchased body wash”

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Posted 3 years ago

“I am IMPRESSED with the customer service I have received from Vitabox. My first order was delivered two days after it was placed. I couldn't believe it. Then they sent me a free shipping on my next order. Same thing.... ordered on a Tuesday and received on a Thursday in the same week!!! Nothing special with the shipping... just regular mail. Prices are very good as well!”

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Posted 3 years ago

“Fastest service ever!! I ordered two mini address books and received them in just a couple of days...from Ohio to Texas!! I actually received two different colors which I was hoping to get as there was no way to specify. I was very pleased with the selection and service. I will use them again!!”

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Posted 3 years ago

“This is my first experience with Vitabox, and I am very satisfied. The site is very easy to handle and I got my produts fast. I strongly recommend them. Thank you!”

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Posted 3 years ago

“The exfoliating gloves were really good. I felt my skin was moisturized. although it felt a little rough at first, but it was my first time using it, so im sure ill get used to it.”

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Posted 3 years ago

“I finally found Johnson's foot soap I ordered 2 boxes I was impressed by how quick my order came! I will order from your company again! Great Service!”

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Posted 3 years ago

“Great Price, product just as described. Super fast delivery, received on second day from order! Well packaged. Definitely would recommend Vitabox!”

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Posted 3 years ago

“Ordered bandages but what I received was NOT what I ordered. E-mailed support group with detailed info but NO response. This will be my first and last purchase with Vitabox.”

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Posted 3 years ago

“I ordered some nail polishes from Vitabox I could not find elsewhere. They are the correct item and I promptly received them. I am so pleased”

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Posted 3 years ago

“The boxes of hair dye were shipped in a soft bubble envelope. They arrived smashed with the contents strewed inside. They clearly should have been shipped in a cardboard box. Wow. Such foresight.”

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Posted 3 years ago

“I am 100% happy with my order. I did have a glitch using their website, but they responded promptly, and it was smooth sailing from there. My entire order was received in a couple of days, it was correct, and nothing was damaged. Their prices are very competitive, and since I also qualified for free shipping, I feel that I got one heck of a deal! No complaints from me!”

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Posted 4 years ago

“I ordered some bandages. What they sent me was not what was pictured in the ones I ordered. I have asked for a return and refund but they won't respond to my emails. Will not be doing any more business with them. Disappointing.....”

Helpful Report

Posted 4 years ago

“Missing items and wrong items has been sent. Where’s my rest of the order? The items that I received is the same brand as I ordered, but looks different as the picture. Where did you get that? One item is really close to the expiration date. Poor customer service. They didn’t respond. Never responded. I’ve been sending them emails for so many times.”

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Posted 4 years ago

“Great company! I'm 100% satisfied on everything I order. They've got just the right formula for making online shopping enjoyable. Everthing I order comes quickly and exactly what I want.”

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Posted 4 years ago

“Ordered EOS lib balm spheres for shower favors on 2/8. When they were delivered they were not as advertised on the website. Have emailed as directed in their online FAQs, and called, since the day they were delivered incorrectly. As of 2/18 have had no response. Very poor customer service.”

Helpful Report

Posted 4 years ago

“I ordered a total of 26 EOS spheres (2 colors) for my daughter's baby shower. 1 color came correct the other was a packaging change from manufacturer. Vitabox is in my area so 1 of the founders actually delivered more of the other color to my house! NOW THAT IS SOME CUSTOMER SERVICE!”

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Posted 4 years ago

“Very efficient. Ordering process a breeze. Delivered in a few days. And I think I received a discount. Very grateful to find Vitabox.”

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Posted 4 years ago

“The quick delivery, plus you have my favorite color #174.... Not to forget the GREAT PRICES! I recommend Vitabox to Everyone....Save $$”

Helpful Report

Posted 4 years ago

Vitabox is rated 4.8 based on 298 reviews