Vodafone Reviews

1.2 Rating 2,000 Reviews
5 %
of reviewers recommend Vodafone
1.2
Based on 2,000 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 26%
Accurate And Undamaged Orders
Greater than 76%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.2 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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About Vodafone:

Communications products, services and solutions for your business. Get the technology and flexibility you need with Vodafone Business. Vodafone Business - phone contracts and mobile broadband for small business and sole traders.

Phone:

7836 191 191

Email:

info@vodafone.co.uk

Location:

-, - United Kingdom
Newbury

How quickly does Vodafone resolve customer queries?
(3 weeks ago)
Greater than 54% of reviewers feedback is Vodafone takes over a week to resolve customer queries.
(3 weeks ago)
70.69%
Industry Average
Vodafone has the best in customer service.
- Esther Wright
I don’t usually write reviews but Niharika from India who is was dealing with on your TOBi app was absolutely fantastic and a credit to your team! I really hope she gets the credit she deserves for this as nothing was to much of an ask and you don’t usually deal with customer service as good as her!! Well done Niharika!
- Claire
Very good and quick service
- Dennis