Voomi Supply Reviews

Name: Voomi Supply
Rating: 4.71

4.7 Rating 9,848 Reviews

94 %

of reviewers recommend Voomi Supply

4.7

Based on 9,848 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“HI”

Helpful Report

Posted 5 months ago

Hi Jay, Thank you so much for placing your order with us! We’re excited to get it to you, and we’re committed to ensuring a smooth and timely delivery. If you have any questions or need updates along the way, please don’t hesitate to reach out to us at support@voomisupply.com. We’re here to help and look forward to exceeding your expectations! Voomi Supply

Posted 5 months ago

“Check was a chore”

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Posted 6 months ago

Hi, Thank you for your feedback. We’re sorry to hear that the checkout process wasn’t as smooth as you hoped. We always strive to make the experience as easy and efficient as possible, and your input helps us improve. If you have any suggestions on how we can make it better, we’d love to hear them. Please message us with any questions or concerns at support@voomisupply.com Thanks! Voomi Supply

Posted 6 months ago

“Need a call from manager”

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Posted 6 months ago

Hi, Thank you for your feedback. Our manager made an attempt to reach you by phone to discuss your concerns, but it seems the call wasn't answered. We want to ensure your issue is addressed. Please feel free to reach out to us directly at your convenience, or let us know a time that works best for you. We are committed to resolving this and improving your experience. Thank you again for your patience, and we look forward to hearing from you. Voomi Supply

Posted 6 months ago

“I registered my email to get the 5 dollars off and I could not get the code to work. I chatted with Karen for way too long to try and get this resolved and gave up and placed my order without the five bucks. She started out telling me there was no code. It’s five bucks so not worth fighting over, but it’s five bucks.”

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Posted 6 months ago

Hi, Thank you for sharing your feedback. I’m very sorry to hear about the trouble you had with the discount code . We understand how valuable your time is, and we regret that this issue wasn’t resolved smoothly. While it’s disappointing to hear that you ended up placing your order without the discount, we’d like to make this right. Please reach out to us at support@voomisupply.com and we’ll ensure the $5 is refunded or applied as a credit to your account for future use. We look forward to hearing from you to resolve this issue. Thanks! Voomi Supply

Posted 6 months ago

“Still waiting”

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Posted 7 months ago

Hi Luis, Thank you for sharing your feedback and for placing an order with us! We see that your order was just placed and is being processed for shipment. We’re committed to getting it to you as quickly as possible and will keep you updated on its progress. If you have any specific questions about your order status, please feel free to reach out at support@voomisupply.com. We’re excited for you to receive it, and we hope you’ll love it once it arrives! Voomi Supply

Posted 7 months ago

“Slow site”

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Posted 7 months ago

Hi Ron, Thank you for your feedback and for placing an order with us! We’re sorry to hear that you experienced slower loading times on our site. We understand how frustrating that can be, and we're actively working on improving our site speed to provide a better experience. We're excited for you to receive your order, and if there’s anything you need in the meantime, please don’t hesitate to reach out at support@voomisupply.com. We appreciate your patience and trust in us, and we’re committed to making sure your next experience is even better! Voomi Supply

Posted 7 months ago

“My reviews would much improve if I could get my parts on time. The worst part is that I can't get anyone to help with help for explaining which parts are which. I was on hold for one hour with no response. That not acceptable.”

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Posted 7 months ago

Hi Leroy, We’re very sorry to hear about your experience and appreciate your feedback. We understand how important it is to receive your parts on time and to have accessible support when you need assistance. Waiting on hold for that long is indeed frustrating, and we apologize for the delay and inconvenience this caused. To make things right, please reach out to us directly at support@voomisupply.com, and we’ll prioritize your request to ensure you get the help and information you need about your parts. Thank you for giving us the opportunity to improve, and we look forward to assisting you. Thanks. Voomi Supply

Posted 7 months ago

“Shipping costs are too high and makes other suppliers less expensive.”

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Posted 7 months ago

Hi Jeff, Thank you for sharing your feedback. We understand that shipping costs can be a concern, and we’re always working to offer the best rates possible. Shipping costs can vary based on location and package weight, but we’re continually exploring ways to make it more affordable for our customers. If there’s anything specific we can assist you with, please don’t hesitate to reach out at support@voomisupply.com We appreciate your input and the chance to improve. Voomi Supply

Posted 7 months ago

“I selected UPS 2ND DAY AIE SHIPPING AND IT WASN'T APPLIED TO MY ORDER.”

Helpful Report

Posted 7 months ago

Hi Charles, Thank you for sharing your feedback, and we’re sorry to hear about any confusion with your shipping choice. After reviewing your order, it appears that ground shipping was selected at checkout. We understand how important timely delivery is, so if you have future shipping preferences, please reach out to our customer service team at support@voomisupply.com, and we’ll ensure everything is set up as needed. Thank you for giving us the chance to make your experience better! Voomi Supply

Posted 7 months ago

“Received notification that our tax-exempt account was successfully set up, but will need to mess around with a credit now.”

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Posted 7 months ago

“You had the product I wanted. However, I found whatever web application you are using "Search" feature is pretty poor. It would bring up products completely unrelated to what I was looking for making finding stuff difficult. Recommend looking for another vendor the next time you do a major overall haul of your website. This will allow users to more easily find items on your site increasing the number of SKU's they purchase in a single order.”

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Posted 7 months ago

“shop and affirm needs to give people more options and availability”

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Posted 7 months ago

“Shipping costs seem way too high!!!!”

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Posted 8 months ago

“Unresponsive customer service”

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Posted 8 months ago

“your website is to difficult to order online. Took me 5 minutes with all the questions and ???”

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Posted 8 months ago

“I did not get my 5 $ discount, shipping is pricey and it is free on competitors sites”

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Posted 8 months ago

“Price changed from when I added to cart to when I made purchase”

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Posted 8 months ago

“Not so good review online and suspecting my order go through well....”

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Posted 8 months ago

“Smooth”

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Posted 8 months ago

“could not ship to different address other than billing address.”

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Posted 9 months ago

Voomi Supply is rated 4.7 based on 9,848 reviews