Name: Voomi Supply
Rating: 4.71

“Had to call”

Posted 1 week ago

Hi Ron, We’re sorry to hear you had to call in—thank you for bringing this to our attention. For any unresolved issues or further assistance, please don’t hesitate to reach out to our team at support@voomisupply.com. We’re here to help and would love the opportunity to make things right. Voomi Supply

Posted 1 week ago

“Ok”

Helpful Report

Posted 1 week ago

Hi David, Thank you so much for placing your order with us! We’re excited to get it to you, and we’re committed to ensuring a smooth and timely delivery. If you have any questions or need updates along the way, please don’t hesitate to reach out to us at support@voomisupply.com. We’re here to help and look forward to exceeding your expectations! Voomi Supply

Posted 1 week ago

“you did not give me my first order discount”

Helpful Report

Posted 2 weeks ago

Hi, Thank you for your feedback! We’re sorry to hear you experienced trouble with the discount codes. Please reach out to our team at support@voomisupply.com so we can review the issue and ensure you receive the discount you were trying to apply. Your satisfaction is important to us, and we’re here to help! Voomi Supply

Posted 2 weeks ago

“You guys shipped the wrong one the first time now you’re gonna give me a refund so I had to order a new one instead of just shipping me the right one and me sending it back. You guys gotta do something with that policy. You guys should’ve sent me the right one and then I’m sending the other one back. Thank you. Have a great day.”

Helpful Report

Posted 4 weeks ago

Hi Mark, We’re very sorry for the mix-up with your order and understand your frustration. That’s not the experience we want to deliver, and we appreciate your feedback. Please reach out to us at support@voomisupply.com so we can look into this further and make sure this is addressed properly. We’d like the chance to review what happened and see how we can help make it right. Thank you again for bringing this to our attention. — The Voomi Supply Team

Posted 4 weeks ago

“Expand your sales with free shipping.”

Helpful Report

Posted 1 month ago

Hi William, Thank you for your feedback! We appreciate your suggestion about offering more free shipping options. You can easily find all products with free shipping by typing “free shipping” into the search bar on our website. If you have any questions or need help finding something specific, our Service Center is always happy to assist—just reach out to us at support@voomisupply.com. We’re here to help! Voomi Supply

Posted 1 month ago

“I still can’t get the $100 Off coupon to work.”

Helpful Report

Posted 1 month ago

Hi Morgan, Thank you for your feedback! We’re sorry to hear you experienced trouble with the discount code. One of our agents sent you an email regarding this issue to ensure you receive the discount you were trying to apply. Your satisfaction is important to us, and we’re here to help! We look forward to resolving this for you. Voomi Supply

Posted 1 month ago

“Only option to ship was $13”

Helpful Report

Posted 1 month ago

Hi, Thank you for your feedback. We understand that shipping costs are an important factor when making a purchase. Our rates are based on carrier pricing, package weight, and destination to ensure safe and timely delivery. We’re always looking for ways to provide the best value to our customers. If you have any questions or need assistance, please feel free to reach out to us at support@voomisupply.com. We appreciate your business! Voomi Supply

Posted 1 month ago

“I know when I get it”

Helpful Report

Posted 1 month ago

Hi Jason, Thank you so much for placing your order with us! We’re excited to get it to you, and we’re committed to ensuring a smooth and timely delivery. If you have any questions or need updates along the way, please don’t hesitate to reach out to us at support@voomisupply.com. We’re here to help and look forward to exceeding your expectations! Voomi Supply

Posted 1 month ago

“Too much shipping charge”

Helpful Report

Posted 1 month ago

Hi, Thank you for your feedback. We understand that shipping costs are an important factor when making a purchase. Our rates are based on carrier pricing, package weight, and destination to ensure safe and timely delivery. We’re always looking for ways to provide the best value to our customers. If you have any questions or need assistance, please feel free to reach out to us at support@voomisupply.com. We appreciate your business! Voomi Supply

Posted 1 month ago

“You need to do better about excepting tax exempt forms!!”

Helpful Report

Posted 1 month ago

Hi, We appreciate your feedback and sincerely apologize for any inconvenience you experienced with the tax-exempt process. We are always looking for ways to improve, and your input helps us do better. If you still need assistance with your tax-exempt status, please reach out to us at support@voomisupply.com, and we’d be happy to help. Thank you for bringing this to our attention! Voomi Supply

Posted 1 month ago

“Payment page would not do anything when the pay button was pushed”

Helpful Report

Posted 2 months ago

Hi Kenneth, We’re sorry for any inconvenience you experienced. If you still need assistance, please reach out to us at support@voomisupply.com, and one of our representatives will be happy to send you a quote. The quote will include a secure link to review and complete your payment for a seamless checkout experience. We appreciate your feedback and look forward to assisting you! Voomi Supply

Posted 2 months ago

“Ordered r600A and received r290. Due to me needing this refrigerant for a customer as soon as possible I just reordered the r600 and kept the r290 but I had to pay additional freight to get it here quicker.”

Helpful Report

Posted 2 months ago

Hi John, Thank you for bringing this to our attention. We understand how frustrating it can be to receive the wrong product, especially when time is critical. Please feel free to contact us at support@voomisupply.com so we can assist you further and ensure this situation is resolved to your satisfaction. We truly appreciate your understanding and the opportunity to address this matter. Voomi Supply

Posted 2 months ago

“Good”

Helpful Report

Posted 2 months ago

Hi Bart, Thank you so much for placing your order with us! We’re excited to get it to you, and we’re committed to ensuring a smooth and timely delivery. If you have any questions or need updates along the way, please don’t hesitate to reach out to us at support@voomisupply.com. We’re here to help and look forward to exceeding your expectations! Voomi Supply

Posted 2 months ago

“No comment at this point once I get the product n connect it put into use and I will give a comment”

Helpful Report

Posted 3 months ago

Hi Ophelia, Thank you so much for placing your order with us! We’re excited to get it to you, and we’re committed to ensuring a smooth and timely delivery. If you have any questions or need updates along the way, please don’t hesitate to reach out to us at support@voomisupply.com. We’re here to help and look forward to exceeding your expectations! Voomi Supply

Posted 3 months ago

“I ordered a Honeywell TR50 with a display talking with your sales. I received the TR50N, which does not have a display. Immediately, I asked for an RMA to exchange/replace the unit with the correct TR50-D. Surprisingly, instead, I received a refund -20% for the restocking charge! Do you know if anybody in your company reads customer support emails? I am very disappointed now I have to pay over $150 extra for your mistake!”

Helpful Report

Posted 3 months ago

Hi David, We sincerely apologize for the misunderstanding and any frustration this may have caused. We understand how important it is to receive the correct product, and we regret that the resolution did not meet your expectations. Please note that your refund has been processed, and we appreciate your feedback regarding the restocking fee. If there was any miscommunication regarding the exchange request, we’d be happy to review this further. Please feel free to reach out to us at support@voomisupply.com, and we will do our best to assist you. We truly value your business and appreciate the opportunity to improve our service. Voomi Supply

Posted 3 months ago

“I placed an order on 12/10 received an email on 12/17 stating that it was shipped. I called to inquire about the product the representative said they could not fulfill the order. I asked why I was never notified about the order she said they could not email me because they had a problem. I said how could I receive the initial email stating it was being shipped but yet you have a problem notifying me that it could not be fulfilled? I suggest that you have another method of communication with your prospective customers.”

Helpful Report

Posted 3 months ago

Hi Timothy, We sincerely apologize for the inconvenience and frustration this has caused. We understand how important clear communication is, and we regret that you were not notified sooner. We are actively reviewing our processes to prevent this from happening in the future. If there’s anything we can do to assist you further, please don’t hesitate to reach out at support@voomisupply.com. We appreciate your feedback and the opportunity to improve. Voomi Supply

Posted 3 months ago

“App is hard to use freezes up all the time”

Helpful Report

Posted 3 months ago

Hi Johnny, We're sorry to hear about your experience with the app. Ensuring a smooth and reliable user experience is our top priority. We recommend checking for updates to ensure you're using the latest version, as this often resolves performance issues. If the problem persists, please reach out to us at support@voomisupply.com, and our team will be happy to assist you further. Thank you for bringing this to our attention. Voomi Supply

Posted 3 months ago

“Not happy about the product NOT WORKING after a few days”

Helpful Report

Posted 4 months ago

Hi Bruce, We’re sorry to hear that your product stopped working after just a few days. That’s not the experience we want for our customers. Please contact our support team at support@voomisupply.com so we can assist you with troubleshooting or arranging a replacement. Your satisfaction is very important to us, and we’re here to help resolve this issue promptly. Voomi Supply

Posted 4 months ago

“wording suggested no sales tax but got nailed at the end of checkout.”

Helpful Report

Posted 4 months ago

Hi Nancy, Thank you for your feedback. Sales tax is automatically applied at checkout in accordance with state regulations. If you are eligible for tax exemption, please visit voomisupply.com and fill out the tax-exempt form. Once submitted and approved, future orders will reflect your tax-exempt status. We appreciate your understanding and are here to help with any further questions or concerns. Voomi Supply

Posted 4 months ago

“Let's see if it gets here next day”

Helpful Report

Posted 4 months ago

Hi Billy, Thank you so much for placing your order with us! We’re excited to get it to you, and we’re committed to ensuring a smooth and timely delivery. If you have any questions or need updates along the way, please don’t hesitate to reach out to us at support@voomisupply.com. We’re here to help and look forward to exceeding your expectations! Voomi Supply

Posted 4 months ago

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email

Voomi Supply Reviews