Vuori Reviews

Name: Vuori
Address: 5600 Avenida Encinas, Suite 100, Carlsbad, California
Rating: 4.58

4.6 Rating 15,902 Reviews

88 %

of reviewers recommend Vuori

4.6

Based on 15,902 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Ryann N

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Great product, but delivery was not the best. Wish they would use UPS or Fed Ex. USPS not the best.”

Helpful Report

(Vuori - Online) - Posted 5 months ago

“Vuori is my fav athleisure wear store. Most all my purchases have been items made with the Dreamknit fabric. I love it for its softness and it is just the right thickness so that it is not see through, and not too hot and travels well and washes well. I am petite size and the short length pants is a perfect fit for me. The color lines are interesting.”

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(Flatiron - 6067) - Posted 5 months ago

“Excellent customer service helping me find the right jacket for my trip.”

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(Encinitas - 6001) - Posted 5 months ago

“The softest, most elegant comfort ever.”

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(Vuori - Online) - Posted 5 months ago

“The quality has gone way down hill. Seams that are coming apart or threading that is loose. It’s a real bummer, as Vuori was made really well for a while”

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(Vuori - Online) - Posted 5 months ago

“It is a good brand. Some things are really good.”

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(Vuori - Online) - Posted 5 months ago

“Great product! A breath of fresh air for mens wear! Always top notch customer service!!!”

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(Flatiron - 6067) - Posted 5 months ago

“I did return the cropped pants.! The customer service was excellent ad I did receive a full refund! I do recommend shopping @Vuori and in the future I’ll be adding some new stuff to my basket!”

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(Vuori - Online) - Posted 5 months ago

“Got a pair of the Sunday performance joggers a few years back. Unfortunately, side pocket separated. Vuori replaced and I could not be happier. I have several other pairs and had zero issues, but it's nice to know they stand behind their product and sent me a new pair. Will always keep Vuori at the top of my list for quality and customer service.”

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(Vuori - Online) - Posted 5 months ago

“The staff went above and beyond to help me, they were great!”

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(Las Vegas North Premium Outlet - 6081) - Posted 5 months ago

“Staff, store, and quality of product are fabulous!”

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(Oakbrook - 6053) - Posted 5 months ago

“I love the buttery soft quality of the clothing and how well every item has fit me. I will say that the pants with a tie in the front tend to untie often and I don’t love that but other than that I really love the quality of all items.”

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(Fashion Valley - 6042) - Posted 5 months ago

“I love everything Vuori! Everything fits perfectly and looks fantastic!”

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(Vuori - Online) - Posted 5 months ago

“The material / fit / feel is something I can't get enough of.”

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(Cabazon Outlet - 6028) - Posted 5 months ago

“The tracking information that I received was incorrect to start. I had a difficult time reaching anyone in customer support as there was only an AI assistant who told me that my order could not be found. It took several days to discuss my issue with a real custormer support person. The clothing that I received was not as described- I ordered the t-shirts that were describes as tall, bit they were not tall. Crew neck sweatshirt was substandard quality for price. All items overpriced. I was very unhappy and sent everything back.”

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(Vuori - Online) - Posted 5 months ago

“Vuori clothing is made well with amazing fabrics.”

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(Forum Carlsbad - 6044) - Posted 5 months ago

“Shipment was delayed”

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(Keystone - 6065) - Posted 5 months ago

“Friendly helpful staff and love the clothes”

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(Westlake - 6033) - Posted 5 months ago

“Great customer service. Wonderfully trained salespeople.”

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(Chandler - 6087) - Posted 5 months ago

“Customer service was excellent”

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(Berkeley - 6014) - Posted 5 months ago

Vuori is rated 4.6 based on 15,902 reviews