“Absolutely shocking the way I’ve been treated!! They can’t even contact the courier to find out where my missing parcel is! Paid for next day. Let alone the order was over £150. Still no contact from their courier who they do business with. DONT ORDER! This isn’t the first time I’ve had a problem with them either!”
“This literally tastes like they scraped all the left over juice together and called it a new flavor. Why change the formula? The old one was great and now I will be searching for a new company after over 3 years of use.”
“BAT FAIL. I wish it was possible to give BAT/Vuse a minus star rating. One would imagine they would get the bare minimum right - a product that actually works. The new pods are beyond dreadful. (I have a theory that they were redesigned to contain LESS FLUID. I'd go as far as saying this is a SCAM) I had to return the last two packs I bought as they were leaking. There is DEFINITELY WAY LESS liquid in the new pods. And the vape now makes a weird bubbling noise. I'm done with BAT/Vuse. I am now using a different brand, with a refillable pod - much more cost efficient, much better fluid - an all round superior experience. PS - very weird that your system won't upload my JPEG image of your faulty product. I have tried 3 times to do this. The error message says "We could not upload one of your files, please try again later or contact support" Really, guys? C'mon. You can't even get that right. Buh Bye.”
“The new golden tobacco taste nothing like the old one!!!! Very, very disappointed in the change and now I am looking for other options to your product. Someone should be fired for this change!”
“I am so disappointed because it's one thing dealing with the horrible taste, the endless cartridges that spew liquid in the most inconvenient places. But it's the cough and the phlegm that is not just embarrassing and disgusting but obviously can't be good. To say that I am disappointed is an understatement. Something is Very wrong”
“Bin seit 2 Jahren Kunde bei VUSE. Ich konnte immer per Sofortüberweisung zahlen oder per Giropay aber seit kurzem kann man nur noch per Paypal oder Kreditkarten bezahlen was für eine Scheiße warum macht man das ich hoffe das viele sich wie ich von VUSE verabschieden und zu einem anderen Hersteller gehen.”
“Vuse!!! What is going on? These pods leak awful bad. And seems like lately at least one pod in every pack won’t smoke at all. It’s infuriating to throw my money away! Fix the issues or I’m finding something else!!!”
“I use this product for yrs and it use to be a great product . I'm leaving this product and choosing a different vape company that not supported by vuse bc I believe they are changing the product quality so people have to purchase more often . Battery life sucks now and they break all the time and the pods don't even last a full day and a pack of cigarettes does . I thinks it time the cosumers of tobacco start but only 7 dollar cigarettes and climate all the other brand so tobacco companies don't make millions anymore for delivery of bad products”
“Last 2 packs of pods, every single pod leaks and bubbles and spits juice in your mouth, been like this for months. Been loyal for the last 3 years I will be switching brands vuse sucks now”
“The new ones are so harsh I can’t breathe when I puff them. What’s with the gurgling sound. Wet stuff going in my mouth. Stop being able to take a hall. I bought 5 4 packs not expecting them to be so different. Im looking for a new brand. Throwing 19 pods away. Not useable.”
“I hate the new pods, also hate the fact that they killed the blushed mango flavour. The new pods always spill the actual vape juice and there's always condensation on the coil. Vuse should've done user testing before releasing this, I'm switching after being loyal to Vuse for over 4 years.”
“Absolutely terrible. The quantity is like 4 times less. The new pod only lasts me a day. The older pod used to last me around 4 day. I am changing my brand. Vaped for 1 year 6 month. Now will look for another brand”
“Horrible quality control cheap and disgusting and finally it looks like everyone agrees this company should file bankruptcy and just leave the vape market all together.”