“Absolutely terrible. The quantity is like 4 times less. The new pod only lasts me a day. The older pod used to last me around 4 day. I am changing my brand. Vaped for 1 year 6 month. Now will look for another brand”
“Horrible quality control cheap and disgusting and finally it looks like everyone agrees this company should file bankruptcy and just leave the vape market all together.”
“Like everyone else here, I can't stand the new black pods. Repeating the message that they gurgle all the time, feel oily and irritate the back of my throat. I had some old clear pods and even compared them. The older clear pods were much smoother.
I sent a complaint to Vuse, they did refund me my purchase but made no mention of looking into the issues.”
“These new pods are absolutely disgusting and I see Vuse is obviously too arrogant to even pay attention to their users comments and complaints because all you get is white noise!
They are noisy, leak juice into your mouth and the new flavours have a sickly sweet and burnt taste to them.
Vuse haven't even bothered to put out a media statement to inform us on whether they are actually doing anything to rectify this problem or whether they just couldn't care! Disgusting to say the least.”
“If I can give minus stars I will. Since the change to the new pods the product has become unbearable to use. Best of all is that the company claimed it was only changing the coils and not the liquid. I always used the dark cherry 3%. The new pods tastes like artificial sweetener and smells like cat urine. I have reached out to vuse for over a month now and they don't even have the decency to respond. They made a BIG mistake changing these pods, more and more complaints are surfacing and I'm staring to wonder how many customers they are willing to lose before they will change back. If they ever will. Recommendation: Stay away.”
“Officially switching to Juul. I hope I’m pleased!! Vuse has gone to the crapper!!! Less than a week ago paid $32 for a 4-pod pack. The pods, in addition to being almost BLACK In color as opposed to the golden color, completely stop working when the pod reaches half mark! Do not waste your money on this product!!”
“Both of us are now quitting Vuse product since their new cartridge. They leak in the package before we even open them, they leak more when you puff on it. they always make a bubbling noise, and they don't seem to last as much as before. To be honest, I feel like its a way for the company to make more on the consumer. Terrible business model.”
“Vuse is absolute garbage. I emailed once about my device overheating when turned off, and plugged in charging, when you would grab it it would burn your hand, literally. I didn't even want to return the product I just wanted to let them know that they had dysfunctional devices that were overheating and could potentially cause fire damage to homes and other places. The email reply I got back from the company, It was suggested that "don't smoke our product then" and " you shouldn't be smoking anyways". I was spending $32 a day 7 days a week, 52 weeks a year. So roughly that email cost the company about $40,000, over the last 4 yrs. I haven't quit vaping, but my vaping yearly cost is roughly $7,000 now. This is a hard F, on, FUK Vuse!!! They don't care if they're crappy devices burn your house down!!!!! 100% truth!
It's not just the one vape that has overheated for me under the same circumstances, but this one particular vape could have burned my f****** place down 👎🖕”
“0 stars! I HATE these new black opaque refill cartridges! I need to see how much liquid is inside. I need to monitor how much I'm smoking by keeping an eye on how much is left. They are probably ripping us off & not even putting nearly as much liquid inside now! Especially people with O.C.D. & A.D.H.D. etc, we need to know/see how much is left inside 😢
Plus they leak! Thieves, scammers, rip off. Avoid. Avoid. Avoid. Most people I know have already switched to a new brand of vape & now I'm going to do the same - Switch companies. Unless i can quickly find the old clear refill cartridges. I used to recommend Vuse to people, now I warn them to AVOID vuse! Terrible new packaging etc 😒”
“The New pods leak if you can keep them working. Four pods out of twenty just stopped working with only a few Puffs drawn off them. My store guy won't exchange them. Bring back the old pods. I'll finish off my remaining pods if they work. Then I'll be switching to a different company.”
“This company is going to break me!! Expensive as he** and now, all of a sudden the juice is incredibly brown and tastes terrible, leaks, and lots of times just completely stops working. Spend $32, and the minute you open them it’s like “I’m screwed again by this product!” Refunds?? Forget about it!! Change the packaging perhaps? So we can at least see what we’re getting first?? Oh no!!! So all that left to really do is to flood the Department of Consumer Affairs with complaints because this company doesn’t care about screwing over their customers!”
“I recently stocked up on views 5000 hoping to get the old stock, before it was replaced with a new stock instead I was given all new product which is much harsher than the original. I choose to smoke the unflavored clear version and I can’t even get a drag Without killing my chest and no smoke comes out. These are horrible products. If something wasn’t broke why would you change it now I’m stuck with about $500 worth of product that I cannot use. Total waste of money. Very disappointed , yours was one of the only products I could use and now I can no longer use it either . Unfortunately, you were losing a very valuable customer and I will no longer recommend this product to anyone.”
“Hello to him a concern be very careful when you go to this place over here and you buy Vapes they will not let you know that it's only a week of warranty I only been on it for 27 days and they taught me 50% off to get another one I asked them to give me the 50% back to me I don't want to deal with them no more after I spent over $130 be very careful intelligent they will not give you your money back at all unless I guess you wearing a dress it's the only way my name is Roberto Alvarado I'm very upset I have to value another vape because manufacturer it went bad not even 27 days with it the novo bran smok Novo. Read reviews before spending money they will not reimburse your money whatsoever they will take more money off of you that is not fair”
“The new pods make the flavour taste burnt and disgusting. I have so many half finished pods because the device just stops working. What a waste of my money”
“Is no one from Vuse reading these horrid reviews? The new pods are absolutely terrible. They are noisy, leak juice into your mouth and the new flavours have a sickly sweet taste to them. There is a color difference in pods in the same package, the darker they are, the worse they taste (burnt). Is there no quality control at the manufacturing facility?? Time to find a new brand as these are also making me cough now which they have never done in the past. Utterly disgusted in the product now.”
