“Consistency is horrible. Tired of wasting money on burnt brown brand new pods. Have been waiting patiently for error to be fixed, flushing money down the toilet while doing so. Price has continued to go up and quality way down.
Switching away from VUSE. If I could have made a comment w/zero stars, I would have.
Do not buy this product, you will waste hundreds of dollars.
Golden variety is almost clear. The photo attached of burnt pods are unbearable to use”
“The pods are inconsistent—some are good and some just taste like burnt chalk. 1 or 2 of 4 in a pack are ok. It’s terrible and definitely the reason I’ll be switching. If the quality was consistent, would recommend! But it’s not.”
“The last 6 months I have flushed so much $ down toilet on these thinking just a bad months long batch was sent to my part of Ontario and the flavours would work themselves out and go back to how they were. WRONG. I smoke the Golden and Rich Mix and I don’t know what idiot decided to revise the tastes but UGH. I know smoking anything is poison but I cannot believe just how close they now taste to smoking ACTUAL poison they are now. They used have AWESOME maple/sweet/coffee taste and now they are absolutely unusable. Contacted them to complain and they said they’ve revised flavours to create a more balanced taste. By completely removing anything GOOD about them? Replacing the flavours with what tastes like the strongest cigar mixed with the taste of when I used to light a cigarette filter first accidently? Don’t waste your money. This company ruined itself.”
“This is getting ridiculous paying over 40.00 for 2-4 packs and only 1 is good and the gas station wouldn’t refund my money because I opened the packages come on make this right”
“Would give none but… I switched to Vuse after FDA decision and I’m thinking Vuse paid them a lot of money or the FDA folks don’t try vapes… THE WORST MOST PAINFUL LEAKY AWFUL VAPE EXPERIENCE OF MY LIFE! It KILLED my throat within a month and a half! I was excited because they go from 5mg down to 1.8 . I’m trying to stop but the only way Vuse can stop you is kill you with throat burns or worse! SHAME ON YOU FDA”
“I have used vuse for a long time but recently the quality of the vape pods are terrible. The liquid is dark and tastes so bad they can not be used. The price has taken a 6 dollar hike on the four pack in the past year and I don't get the quality I am paying for. I will now be forced to find another product to use. This is so bad and so much money wasted. The pic I have posted is of what I just paid over 26.00 for and can only use two of them. What is it with vuse, don't they care if they lose business? People will get tired of this. Better business bureau here I come!”
“THE PODS ARE SUPPOSED TO BE A LIGHT TAN ISH COLOR, WHEN I BUY A 4 PACK 9 TIMES OUT OF 10 ONLY ONE IS GOOD, WHEN THEY ARE DARK THEY ARE HORRIBLE!! THE WORST THING ABOUT IT IS THE STORES WONT REFUND OR EXCHANGE THE PRODUCT SO YOU ARE FORCED TO BUY MULTIPULE PACKS. I SPENT $100 THE LAST TIME AND GOT ONE GOOD POD. WHEN I CONTACTED THE COMPANY THE ONLY THING THEY CAN DO IS SEND ME COUPONS. THE COUPONS ARE BUY A PACK AND GET A PACK FOR FREE, (SO REGARDLESS THEY ARE STILL GETTING MY MONEY), AND WHEN I USE THE COUPONS I STILL GET BAD PODS, SO IM STILL IN THE SAME SITUATION, AND TO BOOT THE COUPONS SHOW UP FOUR TO SIX WEEKS LATER!!!! THIS COMPANY IS REDICULOUS!!! THE WAY I SEE IT, THIS COMPANY OWES ME MONEY NOT COUPONS!!!”
“Bought four 4 packs opened them right at the register and said I’m not paying for these. The clerk open four more 4 packs and they were all burnt as well so she just refunded my money.”
“I'm getting tired of paying a high price for pods that are burnt and unusable. Stores won't trade them out even if you open them there. Just money in the trash.”
“Purchased a vuse disposable pen, worst item ever and not the advertised 500 puffs more 200.
Taste is week and customer service who expect you to jump through hoops to get a refund.
Surely they must be aware of how bad a product they are selling.
Advertising watchdog should become involved with regards to false advertising this inferior product.”
“I have bought several golden tobacco vuse pods… and I would say 95% of the time they are all dark in color! I have spent so much money and no one helps to get a refund, this is just like getting bread that has mold. It has been extremely frustrating! I have no idea who to talk to, I have tried other e cigarettes but none that I like more than the golden tobacco..”
“As everyone else is saying... I've been a vuse customer for years at this point. I loved the golden tobacco even through the iterations. For months now I've been getting one or two bad pods per pack... $24 per 4 pack btw. The last 4-6 packs I've bought now have all been these darker colored pods that I'm pretty I shouldn't be vaping.... The new repackaged versions ( the ones without the plastic and just the little paper tab ) seem to just all be bad pods...”
“I trying to quit smoking and have used this product but for about 6 months now the rich tobacco 5% have been coming in a burnt and really dark color, tasting awful before its even half gone ,many have stopped working leaving me to have to discard pods that are half full not to mention the price has doubled in the last year at first i thought they were great but not so much now I'm in the prosses to find another brand the only thing is that the vuse is the only brand that i tasted that comes close to the cigar taste I want sad”
“I've been using this e cig for a couple of yrs now --I get golden tobacco, 1.8% or 2.4%. But recently it never fails that I'll either get one pod that's brown and will stop working when there's still more than 1/2 the nic juice left, or all the pods in my pack are brown. I'm so tired of wasting my money, I'm literally quitting bc of this. Thanks, a-holes”
“Well i have something to note down for the makers of vuse pods. Everytime i go to a vendor and i get a single pod od vuse 2.4 menthol im expecting to be good when i realize that if a pod is clear color or super light yellow the pod is good but when i see that the pod is brown in a menthol same one i get everytime it taste like burning coils or a bad after taste and its not good and the vendors wont swap it out. Do something about it.”
“Vuse won’t fix their dark liquid issue ! I’m so mad about all the money I’ve waisted . Would NOT recommend their product AT ALL!! I just bought a 2 pack and BOTH are burnt AND they went up in price ! The place I bought them said they’re not replacing them and to contact Vuse but I already learned that that’s a waste of my time too!! It’s just bad business ! It’s literally been going on like this for the past year and nothings been corrected as far as I can tell . I really liked them too …this is why I’ve been waiting literally for a yr all the while throwing money away & hoping for a change . I’m done”
“The most unreliable tobacco I have ever smoked I am literally going to quit because they waste my money they are usually dark and nasty but the white colored are great the problem is you don’t ever get them.”
“vuse has some defective burnt dark color products in golden tobacco and menthol 5% I recommend consumers should open the package before buying so you can reject the purchase .”
