Waitrose Reviews

2.7 Rating 620 Reviews
37 %
of reviewers recommend Waitrose
2.7
Based on 620 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 82%
Accurate And Undamaged Orders
Greater than 82%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
2 out of 5
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About Waitrose:

At Waitrose.com, you’ll find all the quality and value you’d expect, together with the kind of service only Waitrose can offer. Your order will be picked, packed and delivered from your Waitrose branch by our Waitrose Partners – people who own a share of the business, and will always take as much care with your shopping as you would yourself. With a wide range of products and brands it makes it the perfect place to grocery shop

Visit Website

Phone:

1344 42 4680

Email:

customersupport@waitrose.co.uk

Location:

Waitrose Customer Sales and Support teamWaitrose LimitedDoncastle RoadBracknell
Berkshire
RG12 8YA

Does Waitrose deliver on time?
(2 weeks ago)
Greater than 83% of reviewers feedback is Waitrose normally delivers on time.
(2 weeks ago)
B

Delivery - Fast

75.00%
Industry Average
Yesterday we had a delivery in sleet and snow.
- Jenny Order no: 1006623362