Walkers Transport Reviews

4.8 Rating 51 Reviews
96 %
of reviewers recommend Walkers Transport
Read Walkers Transport Reviews
We have been working with Walkers Transport for several years now for all of our pallet requirements, and I can honestly say we are very happy with the level of service, the communication, and the fact that I can rely upon a carrier to get the job done to the standard we expect. From initial dealings with Ross, Matt, Lee, Jenna, Graham, Hayley & Adele in the office, and John the driver (who always has a smile on his face) who are all willing to help. All in all, it has been a great, easygoing relationship which I hope will continue for years to come.
Helpful Report
Posted 9 months ago
Thank you so much for taking the time to share your feedback and for being a valued customer. We are absolutely thrilled to hear that you have had such a positive experience working with our team. They are all passionate about their roles and are always ready to go the extra mile to assist our customers. Here's to many more years of a great working relationship with you and your team!
Posted 9 months ago
In the 2 years that we have been using Walkers Transport, we have had a great experience! They have delivered on time and the drivers are friendly. The staff in the office are impeccable, they deal with all aspects of getting where we need to go. We couldn't be happier.
Helpful Report
Posted 10 months ago
Hi Wayne, Thanks for your great feedback. We'll make sure the team are notified of your comments ☺ Kind regards
Posted 10 months ago
I had 1000kg of boulders delivered on a pallet. I live on a cul-de-sac and the road isn't very wide. On the morning of the delivery one of my neighbours was having some work done which involved a large vehicle and the road was partially blocked when the driver from Walkers arrived. The driver didn't bat an eyelid and with a smile he just moved the pallet with a jack the entire length of my road and positioned it perfectly just where I requested. I was so impressed! An amazing "can do" attitude, everything with a smile, nothing was too much trouble. Fantastic service.
Walkers Transport 5 star review on 18th May 2023
Helpful Report
Posted 11 months ago
Hi Emily, this is amazing feedback, thank you very much. Our driver, Michael Hall, is absolutely thrilled with your comments. Loving your little helper! Best regards, Walkers
Posted 11 months ago
We have been dealing with Walkers for many years and are very happy with their service level and commitment to our business. All of the staff are very friendly and professional and always go above and beyond to deliver our shipments on time in full. We are happy to recommend their services.
Helpful Report
Posted 11 months ago
Its our pleasure Sally, thank you for your recommendation!
Posted 11 months ago
A very, polite and professional company whose employees go that extra mile to provide an outstanding service to both customers and members of the public alike. Thank you
Helpful Report
Posted 1 year ago
Hi David, thank you for sharing your feedback with us. Its lovely to hear our driver had a positive impact on your day :) Kind regards, Walkers Transport
Posted 1 year ago
Walkers transport has been extremely helpful with our collections if we have any that aren't ready they happily change the dates for us. They are always collecting at the time we require which is very helpful regarding our business.
Helpful Report
Posted 1 year ago
Thanks so much for your review Joanne! We'll make sure your lovely comments are passed to the collections & Customer Service team. Kind regards, Walkers.
Posted 1 year ago
The delivery was on time and the driver was helpful, and patient and went above and beyond to help us get the items to the correct location.
Helpful Report
Posted 1 year ago
If I could leave 6 stars I would. We had a tricky delivery this week and the Walkers Transport driver went 100% above the call to help our team move a heavy item onto the premises. Caroline from Customer Services was equally swift to respond to a message as well. Clearly a nice firm to work for (and with) when you get this level of service. If you use a transport company use this one. We certainly will.
Helpful Report
Posted 1 year ago
The driver arrived within the given time frame, he was very polite and cheerful despite the road to my property being awkward due to some work going on.
Helpful Report
Posted 1 year ago
Hi Sarah, Thank you so much for your kind words. Our driver Patrick is over the moon!
Posted 1 year ago
Excellent service from Walkers. The depot office was helpful when I needed to track down a couple of deliveries and the drivers arrived on time and were very friendly and helpful with the unloading. Really pleased with the service, thank you!
Helpful Report
Posted 1 year ago
Thank you so much for your feedback. Your comments have been passed to the team and they're over the moon! Kind regards, Walkers Transport
Posted 1 year ago
Very satisfied with walkers transport. Informative, polite and helpful driver couldn’t ask for anything more
Helpful Report
Posted 1 year ago
Excellent service. The delivery date and transport times given were spot on. I left delivery instructions to which they adhered to. 10/10 service. Thank you
Helpful Report
Posted 2 years ago
Thank you Tracy, it's lovely to hear your feedback!
Posted 2 years ago
Very happy with the timely delivery and helpful driver.
Helpful Report
Posted 2 years ago
Thank you so much for your review!
Posted 2 years ago
Tracking service works well, although in the end delivery came much earlier than expected as the estimate changed overnight and I didn't check in the morning, but no harm done. The driver was friendly, polite and efficient, happy to drop exactly where needed - kerbside in London, make sure you read the delivery restrictions - and careful to check all was good before sign off. Very impressed, good work team!
Helpful Report
Posted 2 years ago
Thank toy so much for your review!
Posted 2 years ago
Great service. Driver lovely, helpful and polite
Helpful Report
Posted 2 years ago
Thank you so much for your review Rosa
Posted 2 years ago
Delivery driver, responded to my husband that 'a thank you would have been nice' when the delivery was made. Not a major issue, but an arrogant response in the driver's interaction with my husband.
Helpful Report
Posted 2 years ago
Hi Vickie, I'm sorry to hear that you didn't have a positive experience when receiving your delivery. We would like to investigate this further for you if you could get in touch with your delivery postcod please. Walkers are part of a large pallet network so potenially it was another memeber that carried out the delivery for you. If this was the case, could we ask you to kindly revise your review? We look forward to hearing from you to help you futher on this matter. Kind regards, Walkers Transport.
Posted 2 years ago
Walkers delivered a consignment of tiles for us. As we live in a rather out of the way and difficult house to find, I rang and gave instructions. The lovely girl who took my call, put me on hold, relayed my instructions directly to the depot who passed them onto the driver. The whole thing took less than 5 minutes but when I got home from work, the tiles were deposited exactly where I had specified. It is so great to be able to get through to a human being immediately these days, and to find them friendly and efficient. Walkers is a real pleasure to deal with.
Helpful Report
Posted 2 years ago
Had a bulk bag of Aggregate delivered to a residential address, driver Eddie Booth was informative, friendly and helpful and a credit to his company. Many thanks, the tracking was very helpful too and ETA in the morning.
Helpful Report
Posted 2 years ago
Driver went above and beyond. Very happy.
Helpful Report
Posted 2 years ago
Walkers Transport delivered some tiles that I had ordered from my supplier. I was really impressed with the 2 hour ETA as I didn't expect that service from a pallet company! My order arrived on time and the driver was really friendly. Over all I was very happy with the service i received from Walkers Transport.
Helpful Report
Posted 2 years ago
Walkers Transport is rated 4.8 based on 51 reviews