“All interactions myself and my team have with the team on Walkers customer service have all be positive. The girls are always polite , helpful and quick to respond to any queries we have. We are also grateful that they keep us updated when things dont go to plan with our customers, i.e. when unable to deliver or bookIn for example.”
“Hi , Thanks for following up and asking for saome feedback on recent shipmenst and experiences with yourselves. At the moment, I am not aware of any issues and the customer service I have experienced has been good. We sometimes get a call from either Graham or Hayley prior to our cut off time to check whether we have any cheeky last minute pallets to add. This works really well and is appreciated by all our team here. Generally, to note as well if sometimes past cut off on portal (4pm) where able they will check with the driver on his location and if he is still within the area and able to come back then he will. Again thank you.”
“Walkers have been delivering for us for many years. We use them daily for deliveries to major high street retailers and smaller independants alike. The service is excellent, I would highly recommend if you are looking for a reliable transport partner.
Communication is always excellent from the Walkers team, special thanks to Adele, Lee, Graham & Kelly for always keeping us well informed.”
Thank you for your wonderful review! We're delighted to hear that you're pleased with our prompt collection and delivery times, as well as our customer service. Your satisfaction is our top priority, and we truly appreciate your feedback. Looking forward to serving you again soon!
Thank you so much for your kind review! We're thrilled to hear that you've experienced our first-class service and that our team has been happy to assist with your shipments. Your feedback means a lot to us, and we're always here whenever you need support. Looking forward to continuing to work with you!
“faultless service, our driver Steve is always cheerful and helpful. The other day we sent 8 pallets but he only had space for 1 so he came back with another driver to make sure we could get our pallets out. Mia in customer service is also very helpful and always helps us with any issues.”
Thank you so much for your fantastic review! We're thrilled to hear that you've had such a positive experience with our service. Steve will be delighted to hear your kind words – he always goes above and beyond for our customers, and we're glad he could help get those pallets out for you! We'll also pass along your compliments to Mia in customer service; she's a valuable part of our team and always aims to provide the best support possible.
We look forward to continuing to work with you and appreciate your trust in us!
Thank you for your wonderful feedback! We're so pleased to hear that you've consistently had smooth experiences with our service. The Rochdale team will be delighted to know their prompt responses and outstanding support are appreciated. We're always here to assist you and look forward to continuing to provide great service!
“Walkers Transport provide a great collection & delivery service from start to finish with an equally great back up service from the customer service team.”
“If we could give a 11/10 we would.
The young man called Jack, who works for Walkers Transport Company, went above and beyond to deliver our consignment.
We cannot praise Walkers enough.
Superb job, Great manners, and extremely professional attitude.
The customer service was second to none, again a superb experience, from a customer point of view.”
“We really couldn’t wish for a better team of people looking after our businesses’ transport needs.
Jenna, Kelly, Hayley, Graham and Adele provide us with fantastic support day in, day out and we would recommend them to any business.
Just today, Jenna pulled out all the stops and went above and beyond to help us with a very challenging situation, and we are so thankful for this and for the brilliant service we always receive.
Nicola, and all at The Green Roof Company”
“We currently use Walkers Transport for our Pallet deliveries, we are extremely happy with the service we recieve from both the transport side and the customer service team..”
Hi Leo,
Thank you for taking the time to share your delivery experience with us. We're thrilled you're happy with our service!
Best regards
Walkers Transport
“Faultless delivery by a very friendly and professional driver. I have reduced mobility and the delivery driver was able to position the (heavy) pallet exactly where I needed it. Thank you:-)”
“The level of customer service from Walkers transport is outstanding and definately gives added value to using them.
The Leeds team are incredibly friendly, pro-active and responsive - we have been using Walkers for a few years now - and have never mislaid a single shipment.”
“The best and the most professional courier we have used. Excellent customer service throughout the entire process, from collection to delivery. All the staff Hayleigh, Jenna, Kelly, Graham and the driver James have been fantastic. It feels as though i know them on a personal level. Thank You :)”
