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Wallpaper Online Reviews

4.5 Rating 1,272 Reviews
87 %
of reviewers recommend Wallpaper Online
4.5
Based on 1,272 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
On-time Delivery
100%
Customer Service
Communication Channels
Email
Read Wallpaper Online Reviews
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Phone:

01233 225223

Email:

enquiries@wallpaper-uk.com

Location:

Lower Pemberton, Kennington, Ashford
Kent
TN25 4BF

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Anonymous
Anonymous  // 01/01/2019
Quick prompt service. Very pleased with my purchase. Courteous staff
Helpful Report
Posted 3 years ago
Speedy delivery, wallpaper is fine. Not impressed with after- sales service. After placing the order I realised that there were 2 mistakes. I had submitted the wrong address and omitted to use the discount code ( I am 83 old and not very computer literate). I used the chat box to ask if someone could telephone me to sort out the mistakes but got an e-mail instead. I did not see the e-mail until the following day, by then the goods were in transit.
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Posted 3 years ago
I ordered some blue and white striped wallpaper which unfortunately arrived with a mis print. I would usually leave a poorer review for this however Katie from customer services has been a great help and responses are unbelievably quick which is fantastic. She has issued a full refund provided a discount for future purchases and took the issue up with the supplier/ manufacture so really has went above and beyond. Thanks Katie!
Helpful Report
Posted 3 years ago
This issue was sorted and I was refunded. I recognise that it was the manufacturers fault and not wallpaper UK, however, it was still disappointing . I ordered on the 28th November and didn’t get my order until 13th December and the wrong order was sent! I was warned that there would be a delay, which I was willing to put up with with, and I put my decorating on hold, but to receive the wrong wallpaper is really disappointing and my living room will now not be ready for Christmas. Really not happy at all.
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Posted 3 years ago
Hi Nicole, thanks for taking the time to leave a review. I'm so sorry again that there was an error with the manufacturer sending out the incorrect paper. I can confirm we have arranged a collection and refunded you in full. Katie
Posted 3 years ago
Exactly the paper we were after and delivered more quickly than expected, so that's great. Would have given 5 stars if package hadn't arrived with box open and wallpaper exposed to the world.
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Posted 3 years ago
Paper quality and choice of papers are amazing and customer dlserbice next to none.😃
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Posted 3 years ago
Wallpaper excellent quality & arrived promptly.
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Posted 3 years ago
Very useful to see the sample.
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Posted 3 years ago
My order arrived well before the date given so I was very impressed. It would have been better had I received notification of when it was to be delivered but luckily I was home.
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Posted 3 years ago
I love the look of this wallpaper. It’s great for a bedroom but I don’t think it would be hard wearing enough for use in living areas. The wallpaper was extremely easy to hang but unfortunately I came across a hole in two of the rolls. The colour also appears to vary between rolls of the same dye number but not enough to put me off. Almost any colour can be teamed with this paper so very versatile.
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Posted 3 years ago
A good selection of wallpaper, delivery as stated.
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Posted 3 years ago
The service was very efficient and I would have no hesitation to recommend this company
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Posted 3 years ago
Excellent speedy service.
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Posted 3 years ago
Very good
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Posted 3 years ago
Great wallpaper, good service. Calculator is a bit generous but otherwise all good.
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Posted 3 years ago
Out of stock, but kept me well informed and arrived when they said it would be back in stock
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Posted 3 years ago
Excellent service fast and reliable
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Posted 4 years ago
Excellent quality and service. Thank you
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Posted 4 years ago
Great product, well priced, good customer service, slightly slow delivery. Would definitely use again.
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Posted 4 years ago
Good quality paper and arrived quickly would recommend the site.
Helpful Report
Posted 4 years ago
Wallpaper Online is rated 4.5 based on 1,272 reviews