Wallpaper Online Reviews

Name: Wallpaper Online
Address: Lower Pemberton, Kennington, Ashford, Kent
Rating: 4.46

4.5 Rating 1,276 Reviews

87 %

of reviewers recommend Wallpaper Online

4.5

Based on 1,276 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email

Visit Website

Phone:

01233 225223

Email:

enquiries@wallpaper-uk.com

Location:

Lower Pemberton, Kennington, Ashford
Kent
TN25 4BF

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Wallpaper Online 5 star review on 25th April 2023

Harriet Wingfield Digby

Wallpaper Online 5 star review on 22nd April 2023

271

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Original order was lost in transit by the courier but when I contacted wallpaper online they investigated and resolved the issue very quickly and reissued the order which arrived in a couple of days.”

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Posted 4 years ago

“Excellent quick service highly recommended”

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Posted 4 years ago

“Fast delivery, excellent product and kept well informed throughout. Wouldn't hesitate to recommend”

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Posted 4 years ago

“Very good paper and price and customer service”

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Posted 4 years ago

“Lots of choice, easy to order, and very prompt delivery.”

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Posted 4 years ago

“Katie in the Customer Care Team was so helpful and supportive , when I needed assistance , urgently . Thanks to all at Wallpaper UK .”

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Posted 4 years ago

“Beautiful wallpaper purchased”

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Posted 4 years ago

“I ordered some blue and white striped wallpaper which unfortunately arrived with a mis print. I would usually leave a poorer review for this however Katie from customer services has been a great help and responses are unbelievably quick which is fantastic. She has issued a full refund provided a discount for future purchases and took the issue up with the supplier/ manufacture so really has went above and beyond. Thanks Katie!”

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Posted 4 years ago

“Excellent product? Value and service.”

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Posted 4 years ago

“This issue was sorted and I was refunded. I recognise that it was the manufacturers fault and not wallpaper UK, however, it was still disappointing . I ordered on the 28th November and didn’t get my order until 13th December and the wrong order was sent! I was warned that there would be a delay, which I was willing to put up with with, and I put my decorating on hold, but to receive the wrong wallpaper is really disappointing and my living room will now not be ready for Christmas. Really not happy at all.”

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Posted 4 years ago

Hi Nicole, thanks for taking the time to leave a review. I'm so sorry again that there was an error with the manufacturer sending out the incorrect paper. I can confirm we have arranged a collection and refunded you in full. Katie

Posted 4 years ago

“Absolutely love it! Great quality and price. Easy to work with and looks stunning on the walls! Fast delivery too! Highly recommend to anyone. Many thanks.”

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Posted 4 years ago

“Excellent service, prompt delivery.”

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Posted 4 years ago

“Fast delivery and lovely wallpaper. A*”

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Posted 4 years ago

“Really helpful staff”

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Posted 4 years ago

“The wallpaper came in great time, no damaged rolls, and the paper is perfect. Great customer service as well and very friendly staff.”

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Posted 4 years ago

“Funky designs quality paper, arrived quickly. Didn't get my discount on first order!”

Wallpaper Online 5 star review on 11th December 2021

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Posted 4 years ago

“Iordered a blush wallpaper and was sent stardust which has had to be returned .Istill haven't recieved the wallpaper Iordered but it has been paid for . THANKYOU .”

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Posted 4 years ago

Hi Joanne, Thank you for your review. I am sorry for the mix up here, unfortunately, it looks as though the amendment to your order was not received in time, so the original paper ordered was sent out. I have requested a returns label for you, as well as for the new choice of paper to be sent out, before receiving the return. This should be with you in the next few days. I have also refunded you in full as a goodwill gesture. Katie

Posted 4 years ago

“Beautiful paper looks fab. Delivery was quick”

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Posted 4 years ago

“When I made a mistake with my order (I forgot that I needed two rolls) I contacted your helpline, a young lady told me to order a second roll and said that she would delete the delivery charge AND would ensure that both rolls came from the same batch. Delivery was prompt and the wallpaper was well wrapped.”

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Posted 4 years ago

“Beautiful paper. Delivered in a box with excellent protection. Good price. Happy customer!”

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Posted 4 years ago

Wallpaper Online is rated 4.5 based on 1,276 reviews