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WarmlyYours.com Reviews

4.8 Rating 448 Reviews
95 %
of reviewers recommend WarmlyYours.com
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Phone:

800-875-8585

Email:

info@warmlyyours.com

Location:

590 Telser Rd,
Ste B,
Lake Zurich
Illinois
60047

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Very helpfully and knowledgeable on products
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Posted 3 months ago
Best support possible. The support I received from Jeff along with the follow up emails and phone calls was second to none. The support was something you never receive or even hear about this day and age.
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Posted 3 months ago
Jeff was absolutely fantastic, solved our problem, great job
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Posted 3 months ago
They were not able to help me
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Posted 3 months ago
We reached out multiple times to help with Esther’s floor heating concern. Based on the information available, a short circuit was suspected, and we shared the recommended troubleshooting steps and tools with the electrician. We haven’t heard back, but we’re still available to assist should you like to continue the process.
Posted 1 month ago
The thermostat is somewhat difficult to program. Haven’t actually used the system yet as we haven’t moved into our new bathroom. Once we move into the space, we will be able to rate the system better.
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Posted 3 months ago
We had Warmly Yours Radiant Flooring installed when we completed our upstairs remodel in 2016. We had installed a larger, primary bathroom above our garage and knew the tile floors would be terribly cold, especially during our snowy winters in Virginia. We did the research and eagerly chose Warmly Yours radiant flooring to solve our dilemma and it worked just as expected! 9 years later, we remain extremely happy with the product and it’s working beautifully, as intended.
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Posted 3 months ago
We installed heated floors in 2009 using WarmlyYours products and when a thermometer conked out, they helped resolve the issue quickly and with no fuss. A real pleasure to deal with!
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Posted 3 months ago
Installation is on subfloor covered with thinset, then self levelling concrete and covered with viny plank, looks great and feels even better when we hit -30C Thisi is an excellent system and after three years working as it should. Jeff explained an issue that was encountered after installation with great detail and allowed the problem to be resolved without incident. Installation is easy and the directions are clear. Thank you WarmlyYours.
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Posted 3 months ago
I was extremely happy with the service department. They not only give me detailed instructions on how to diagnose the problem but they also followed up with me to make sure the proble was resolved!!
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Posted 3 months ago
We have two Warmly Yours towel racks. The first one purchased about five years ago and the other one recently. The newer one has not been working properly. Since contacting Warmly Yours they have been wonderful. Thorough, quick to respond and in the end a replacement will be sent. This customer service has been outstanding. Thank you so much WarmlyYours!
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Posted 3 months ago
I have waited over a year after the installation of our WarmlyYours flooring to be certain that my review was accurate based on usage. My husband and I are extremely pleased with the product. The heated floor mat laid down seamlessly and was easy to install. The produce was exactly as described and the WarmlyYours team worked with us to make sure the product layout fit our space perfectly. This heated flooring is warm and everything we were looking for to heat the space. It is important to note that part of our bathroom sits outside the foundation of our house and was ice cold before we installed the heated floor. The heated floor heats evenly and consistently. We cannot recommend the product or the company enough.
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Posted 3 months ago
Even though my situation was never resolved, the representative at WarmlyYours was exceptionally responsive. He also continued to follow up. Unusually excellent service by Jeff Burnett.
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Posted 3 months ago
The technicial was very informed and helped me troubleshoot the installation of the product for the flooring we had. He clarified all our questions and was very knowledgeable.
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Posted 3 months ago
answered quickly. Very good instruction from patient advisor
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Posted 3 months ago
We have been thoroughly enjoying the benefit of Warmly Yours radiant floor heating for almost 15 years with no problems.
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Posted 4 months ago
We purchased our first two floor heating systems 20 years ago and they've worked perfectly all these years. I installed them both myself, following the clear and detailed step-by-step instructions provided by WarmlyYours. I installed a third floor system in 2009--again, no problems. I updated the thermostats last year, but that's the only change I've made to our three systems. This is a great company!
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Posted 4 months ago
The installation of the towel heater went very well. The look and construction is great and appears to be long lasting. I would have liked the temperature of the unit to be higher than what it currently is. I checked the temperature with a Klein Tool infrared thermometer and found it to be 75degF to 78degF. Seems low to us and towels don't get as hot as I would like them to. The power here is at 119VAC. We have had other units in the house prior to this one that were closer to 100degF. The low temperature is disappointing as that is the reason we bought a towel warmer. I understand the liability aspect however lower thant 80degF is disappointing.
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Posted 4 months ago
Works exactly as expected - looks great too!
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Posted 4 months ago
When our "in floor" heat thermostat failed the staff at Warmly Yours was very helpful in quickly providing a compatible replacement along with all the information that I required to install the new unit myself. Great service from a company that I would highly recommend!
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Posted 4 months ago
Great product
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Posted 4 months ago
WarmlyYours.com is rated 4.8 based on 448 reviews