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Watchfinder Reviews

1.6 Rating 90 Reviews

13 %

of reviewers recommend Watchfinder

Company Reviews

1.6

Based on 90 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email

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Watchfinder 1 star review on 20th February 2022

Watchfinder 1 star review on 20th February 2022

Watchfinder 1 star review on 3rd August 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Super service, best watch dealer in the UK in my opinion Other reviews on here are complete nonsense I've bought and sold about 30 watches with Watchfinder over the last 6 years The top price they quoted when buying from me has always been honoured When buying good discounts have always been given, highly recommended”

Posted 1 month ago

“Although my Tissot was out of warranty they sent a package to send it to them repaired it and returned it without charge..... brilliant service and helpful staff who were more than polite courteous something that is lacking these days well done watchfinder”

Posted 1 year ago

“The feedback for this company is just unfair. They only get out of bed & offer watches to make money. Nobody who runs a business & buys a Rolex would expect anything less. They are not a charity they are a company who bring high end watches to the real hard working person who enjoys luxury yet you expect them to make no money. People seem determined to ruin this company. Watch snobs who think there watch is worth what online auction sights say. But yet would never buy from anywhere but the Rolex agents. Because it’s 5k more get real guys if nobody made profit we would not own the time pieces profit makes the hands tick.”

Posted 2 years ago

“Excellent. Great price to buy my watch.”

Posted 3 years ago

“I purchased a Panerai GMT this week from www.watchfinder.co.uk and was amazed at the professional service, and fast, (next day) delivery! I truly cannot fault this company? I received my new watch in immaculate condition yesterday, and I'm absolutely thrilled with it! I will no doubt purchase more watches from these guys in the future! Thank you! N Cheke”

Posted 4 years ago

“I wanted an Omega Seamaster for a special birthday present for me. The one I really wanted has now been discontinued and the new one with wavy lines on the watch face didn’t appeal to me. I found the one I really wanted and after looking closely gave them a bell. Sean was very helpful, answered all my questions and was not pushy. A couple of e mails later about sizing etc; I decided to go for it. The experience was first class. I got a phone call from the despatch people to make sure I was available and a guaranteed time between 9 -1 pm. It came and I unpacked it. Beautiful box, lovely safe/ professional wrapping, it arrived intact. The watch itself is brilliant. It’s not my birthday till early October so I have put it in a safe place till then. I am really very happy and, I felt over the internet with something as expensive as an Omega, you are quite rightly a bit twitchy. All I can say, the company did a fantastic job, and if my experience is repeated for you, then you will really be very happy with them. Well done. ATVB. Alan Mac”

Posted 4 years ago

“My Dior watch came and looked like brand new, have been so pleased with it would buy another through them 5 star rating”

Posted 4 years ago

“Would like to mention Rihanna at the Birmingham Bullring branch, she was excellent and deserves a BIG thank you. My partner bought a Cartier and from seeing it online to collecting instore was seamless! Will recommend to friends and family for sure.”

Posted 4 years ago

“I enjoyed buying a Cartier La Dona from the Royal Exchange branch, saddened to see these negative reviews. My experience was very positive! considering buying another Cartier from them actually. I would not hesitate to buy from them again and given I know their competition in London at least, there is nobody I would rather buy from.”

Posted 4 years ago

“By finding the watch I was looking for”

Posted 6 years ago

“The whole experience was made easy . The customer service was 5 star friendly and very helpful I bought my watch at lunchtime and received it at 11 o'clock the next day it's was like new I would highly recommend.”

Posted 6 years ago

“I’ve had no problems. I’ve purchased two watches as gifts. However I would like to add. For those of you who sell your watches for £1000s under price. Fool on you. Didn’t you do your research first. That’s your own silly faults. I do wonder where some folks brains are. They offered a deal you excepted it. End of story. Give me a call next time you want to give away your property. I’ll offer a little more. Not much more.”

Posted 4 years ago

“Recently had a watch valued. They were quick in the response but undervalued in by over £1,000 than what I could get for it at any high end jewellery stores. To this end, I would not recommend this company. They would still be able to make near 20% pre tax profit had they made a fair offer.”

Posted 2 weeks ago

“Had a brand new Bremont world timer automatic still with tags worth £4,595 new. Not even worn once. Still with sticker in back. After requesting a quote, a senior buyer offered me £1,600 for the item! Well done Watchfinder for the insult. Happy to sell on for a £3,000 profit. Avoid this company 100%.”

Posted 3 years ago

“Trade in took ages. My watch was sat in their mailroom for over a week with the excuse that the current pandemic reduced mail room visits to twice a week - all well and good, but if it’s been there for seven days, you should’ve seen it by that logic (twice). Bumbled attaching paperwork I had to fill out, which resulted in delivery delays, and when I received the watch, the case back had a fairly deep scratch not represented in the photographs. Questioning movement service before sale (as described) as the timing is well off. Watch box was delivered in an envelope with foam corner protectors. Couldn’t have been bothered to get a box? Thank goodness I didn’t ask them to size the bracelet, as there are many reports of them pocketing the spare links to sell elsewhere.”

Posted 3 years ago

“Told by your selfs you would sell my watch for more than ht pawn brokers offered me 900 pounds after you sold my watch for 1500pounds you too nearly half back giving me 850 pounds if I new you would take so much I would not have sold my watch to you my advice to anybody dealing with this company is not to look somewere else”

Posted 4 years ago

“DON'T sell your watch here unless you don't mind receiving peanuts (they will always offer the lowest estimate after inspection). They sold my tag at over double the price they gave me. I was preparing to buy a couple of Rolex watches here but knowing how much they're ripping sellers off, I've decided to shop elsewhere.”

Posted 4 years ago

“Always watch with more issues.”

Posted 5 days ago

“THIS COMPANY SHOULD BE BANNED FROM RIPPING PEOPLE OFF, YOUR ORDER WILL NEVER SHOWS UP. NO CALL NO EMAIL FROM THEM. ANYTIME I TRIED TO GET IN TOUCHED THEY WONT RESPOND.... Seek "EVIDENTLTD.COM" a legal assistance if you have invested and having ANY challenges. HAVE Got my money back”

Posted 1 month ago

“Sent my watch in for valuation . Returned with broken winder and link . They are not returning e mails .”

Posted 1 month ago

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Watchfinder is rated 1.6 based on 90 reviews