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waterdrop EU Reviews

4.7 Rating 2,759 Reviews
94 %
of reviewers recommend waterdrop EU
Company Reviews Product Reviews
16,757
 Metrics
4.7
Based on 2,759 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 87%
Accurate And Undamaged Orders
Greater than 91%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
4.8 out of 5
Read waterdrop EU Reviews

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Helle
Verified Buyer
“I haven’t recieved my order!!!!!”
Helpful Report
Posted 1 year ago
Nuno
Verified Buyer
“You have a problem with your delivery partner. In 6 orders only 1 was feliver without problems. And they blame you for their errors I wont buy anything else from you anymore”
Helpful Report
Posted 1 year ago
Mette
Verified Buyer
“I haven’t received my waterdrops yet. Ordered a month ago.”
Helpful Report
Posted 1 year ago
Sonia
Verified Buyer
“Still havent received my order......”
Helpful Report
Posted 1 year ago
Jennie
Verified Buyer
“It was a hole in the package and things were missing. You wanted to give me a voucher instead of the things that where missing without giving me any information what the voucher was worth. If I don’t get what I paid for, should I really have to buy more to get what I already paid for??? I’m really disappointed!”
Helpful Report
Posted 1 year ago
Gustav
Verified Buyer
“I still havent got my waterdrops.”
Helpful Report
Posted 1 year ago
Sergio
Verified Buyer
“Ainda não recebi …”
Helpful Report
Posted 1 year ago
Natalie
Verified Buyer
“Since i have not yet recieved my order from late november, and have no email with track and trace it hard to share my opinion other than dissapointment”
Helpful Report
Posted 1 year ago
Susan
Verified Buyer
“I posted an honest review on Facebook and for days I was harassed with disgusting responses. You need not only to look to improving your drink products, but you also need to watch over your social media pages. Unless you were the ones making the disgusting posts. In any case, I will never purchase from this company again.”
Helpful Report
Posted 1 year ago
Martin
Verified Buyer
“It seems like every time I order - I don't receive the package before I write to you 🤔”
Helpful Report
Posted 1 year ago
Jane A
Verified Buyer
“I have not received my delivery”
Helpful Report
Posted 1 year ago
Paula
Verified Buyer
“I haven’t received it yet!”
Helpful Report
Posted 1 year ago
Jani F
Verified Buyer
“I haven't received my order despite that the order is marked as fulfilled on your website ?!?!?!?!”
Helpful Report
Posted 1 year ago
Isabel
Verified Buyer
“Placed my order on 20th October. No shipment info, nothing regarding my order and today got an email to review my order… really?”
Helpful Report
Posted 1 year ago
Line
Verified Buyer
“Jeg har ikke modtaget min ordre endnu”
Helpful Report
Posted 1 year ago
Kornelija
Verified Buyer
“I did not got it...”
Helpful Report
Posted 1 year ago
Lars
Verified Buyer
“I have not got Them yet 😌”
Helpful Report
Posted 1 year ago
Tonie
Verified Buyer
“I haven´t received the koko pina yet!! I have sent you two emails. The first you answeded but not the second.”
Helpful Report
Posted 1 year ago
Camilla
Verified Buyer
“I NEVER recieved the order!!!!!!!”
Helpful Report
Posted 1 year ago
Ana
Verified Buyer
“I didn't received the order, I contacted the shipping company and they said that they already delivered the package to a different name and address and I should contact Waterdrop as they had the address of another person in my order. And I did contact Waterdrop and it seems they didn't read my message as the responses were all generic and that they checked the tracking and it was delivered and to check if it was delivered to someone at my house, neighbor or safe place... The package was delivered to someone who doesn't not have my name, 30km far from my address, so no... It was in my first message, thanks for reading. So for me the experience was very poor since I didn't receive the order, didn't get support and spent money on something that was delivered to someone else. So I would not recommend buying from Waterdrop because if there is any problem they will try to sweep the problem under the carpet. Also the phone number is not working, so great customer support.”
Helpful Report
Posted 1 year ago
waterdrop EU is rated 4.7 based on 2,759 reviews
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