Wayfair Reviews

“ Great product, great price however difficulty with delivery this time . have previously bought from them with no problems but they could not give me a proper delivery date so lost time at work to be able to receive product. ”

“ Just taken delivery of 4 dining chairs. Easy to put together Very pleased with them. Wayfair always deliver on time & the price is very good. ”

“ Good price great customer service Thank you ”

“ Customer service was always polte but not able to help. My dinning room set was on sale but not in stock so I could not order it as a set. I was able to purchase the table and chairs separately which cost alot more, so I did. On the day of the delivery the table and chairs was discounted on the site but they would not honor the $320 savings, I found that very disappointing. I would have excepted even a credit to the site. ”

“ We ordered recliners and other items from Wayfair, we are very pleased with the quality and the service,of the company I would recommend Wayfair to anyone. The delivery people were extremely helpful and polite. Thank you Wayfair, happy customers Pam and Liane. West Midlands. ”

“ Product, delivery and service , excellent. ”

“ Returns aren't free so I'm just stuck with the higher price. ”

“ I have had to arranged returns and have a replacement sent out three times. ”

“ Horrible customer service. Shipping return policy is horrific! They make you pay shipping for your unopened package. I heard horror stories of people not getting their returns picked up in time. I am will never order from Wayfair again! ”

“ Parts arrived damaged then took more than a month for replacement parts to be sent. Even then only 1 of the 4 replacement parts was sent, so requested a refund, which was dealt with quickly. Ultimately a complete waste of time for everyone involved. Now need to dispose of the junk parts! ”

“ Refund after pickup was offered but I still have not heard back since last when when. ”

“ Awful service awful service, paid for items but these were, and are still not delivered, Wayfair refuse to offer any type refund or any compensation but instead tell you to "keep an eye out" for any updates. ”

“ Beware Hidden charges They use 3rd party delivery service and you get no help from Wayfair They only deliver on their terms And if you return item you have to pay return shipping even if you don't receive your items DON'T BUY FROM HERE ”

“ Kristine only can do what Wayfair allows, her patience was great but however The Tech Wayfair sent to our home was very unprofessional _ arrogant & disrespectful & refused to carry the boxes to our bedrooms, knowing we were disabled, we order the white glove service, which they charged us twice for the bed installation, but yet the tech they had sent made it very clear rudely that, taking boxes to the rooms is not his responsibility. ”

“ This is possibly the worst customer service ever not received. ”