Wellgosh Reviews

Name: Wellgosh
Address: 34 High Street, Leicester
Rating: 4.71

4.7 Rating 6,392 Reviews

93 %

of reviewers recommend Wellgosh

Company Reviews

Questions

Metrics

4.7

Based on 6,392 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Email:

support@wellgosh.com

Location:

34 High Street
Leicester
LE1 5YN

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Wellgosh 5 star review on 31st August 2022

255

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not happy, box was damaged!!!! 👎🏼”

Helpful Report

Posted 3 years ago

“The order took longer than stated to deliver and they sent the wrong item. Very disappointed and won’t be using them again.”

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Posted 3 years ago

“For combined delivery, you only have to pay for the shipping fee once, but each was sent separately and only the shipping fee was paid three times. And I didn't have a cap, but please tell me the invoice number.”

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Posted 3 years ago

Hi Choi, We're sorry to see that you aren't happy with the delivery fee - unfortunately, I can see that you made three separate orders, so this would be why you were charged separately. If you need any further assistance please get in touch over at support@wellgosh.com and we will gladly assist.

Posted 3 years ago

“I am very unhappy because didn't get it . I ordered a month and a half ago. Thank you for asking. I will be mor happy if you will check about it.”

Helpful Report

Posted 3 years ago

Hi There, We're sorry to hear that you haven't received your order yet. If you could please email support@wellgosh.com then we will gladly investigate this with the courier for you. Wellgosh

Posted 3 years ago

“very very bad”

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Posted 3 years ago

Hi JeongHyeon, We're sorry to see that you aren't 100% happy with your experience at Wellgosh. If you could please email us over at support@wellgosh.com asking to speak to a member of our management team, with more details on why you aren't satisfied then we will gladly assist. Wellgosh

Posted 3 years ago

“The product has not yet arrived. 1 month has passed”

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Posted 3 years ago

Hi Geowoo, We're super sorry to hear that your package may be delayed in transit. If you wouldn't mind emailing us over on support@wellgosh.com we will gladly assist and get this resolved for you. Wellgosh

Posted 3 years ago

“Still haven't received item”

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Posted 3 years ago

Hi Tony, We're sorry to hear that you haven't received your item yet. If you would like to drop us an email over at support@wellgosh.com then we will gladly chase this up with the courier for you to get your goods delivered to you. Wellgosh

Posted 3 years ago

“Really disappointed with item, newly released trainer arrived ruined - suede had been polished flat and grubby patches all over so have had to send back. Very disappointed for a first time customer.”

Helpful Report

Posted 3 years ago

Hi There, We're sorry to hear that there was an issue with the item you have received. If you could please email support@wellgosh.com we will gladly get this resolved for you and process a refund once it arrives back with us. Wellgosh

Posted 3 years ago

“Won't use again. Trainers were 2nd hand!!”

Helpful Report

Posted 3 years ago

Hi James, We're sorry to hear that you aren't happy with the product you have received. We do not sell second hand products, but it is possible you may have received a display pair from our brick and mortar store. If you would like to email support@wellgosh.com we will be more than happy to resolve this with you. Our apologies once again. Wellgosh

Posted 3 years ago

“Horrible, they have taken my money and I haven’t received anything, I have emailed them, NO REPLY and they never pick up the phone, I’m truly disappointed smh”

Helpful Report

Posted 3 years ago

Hi Ali, I'm sorry to hear that you aren't happy. I can confirm we have responded to your message, and it appears that the courier had some issues delivering your package. If you could please email support@wellgosh.com then we will happily answer any further questions and chase this up with the courier for you.

Posted 3 years ago

“I still haven't received my shoes. It's been more than a week since I paid for it.”

Helpful Report

Posted 3 years ago

Hello, We're sorry to hear this, if there is a delay with the courier please contact us at support@wellgosh.com and we can get this resolved for you. Wellgosh Love

Posted 3 years ago

“The parcel didn’t arrive yet...”

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Posted 3 years ago

“Package not received”

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Posted 3 years ago

Hi Yann, According to our database, your order has been delivered. If you have encountered any issues with your delivery, then please contact us over at support@wellgosh.com and we will be sure to investigate this with the courier for you. Wellgosh Love

Posted 3 years ago

“The shoes came damaged and Wellgosh wont refund the return shipping”

Helpful Report

Posted 3 years ago

Hi There, We're sorry to hear this. Please email support@wellgosh.com and we will liaise with the courier to see why your order arrived damaged. Wellgosh Love

Posted 3 years ago

“There was no return information with rug do not like it and so far have not been able to return it !!”

Helpful Report

Posted 3 years ago

Hi Julie, We're sorry to hear that you aren't happy with your order from us. If you could drop us an email at support@wellgosh.com then our team will happily guide you through our returns process. Wellgosh Love

Posted 3 years ago

“Hello Just got my order Unfortunately the size m were very big (I’m always buying the m size) In your website you didn’t say that the the sizes are run large”

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Posted 3 years ago

Hi Roy, We're sorry to hear that the items don't fit as desired. Our support team are always happy to assist with item sizing when needed. If you would like to return this item please drop us a mail at support@wellgosh.com and we'll be happy to help. Wellgosh Love

Posted 3 years ago

“Still cant get my product. Need to fast with shipping”

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Posted 3 years ago

Hi There, If you could kindly get in contact with our web team over at support@wellgosh.com they will be more than happy to assist you and chase up any delayed shipments with the courier. Wellgosh

Posted 3 years ago

“I didn't receive yet Delivery is very very slow”

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Posted 3 years ago

Hi Youngchae, We can see that your order has been dispatched and is currently with your national postal service. If you would like to get in contact over at support@wellgosh.com then we will be more than happy to assist. Wellgosh Love

Posted 3 years ago

“I am extremely unhappy with the product you sent. Although it purports to be 'Medium' it clearly is not when put against other Medium ( 2) similar Albam products. It is LARGE”

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Posted 3 years ago

Hi Christopher, We're sorry to hear this. If you could please email support@wellgosh.com we will be more than happy to assist you on this. Wellgosh Love

Posted 3 years ago

“Totally unsatisfied. Neither shirt w as s in plastic. Priority delivery took over a week. I will not buy from this company again. End clothing is a 100X better.”

Helpful Report

Posted 3 years ago

Hi Kevin, We're really sorry to hear this, if you can get in touch with our CS team over at support@wellgosh.com quoting your order number we will investigate this for you. Regards, Wellgosh

Posted 3 years ago

Wellgosh is rated 4.7 based on 6,392 reviews