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Wellgosh Reviews

4.7 Rating 6,392 Reviews

93 %

of reviewers recommend Wellgosh

Company Reviews

4.7

Based on 6,392 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Email:

support@wellgosh.com

Location:

34 High Street
Leicester
LE1 5YN

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Wellgosh 5 star review on 31st August 2022

Wellgosh 5 star review on 31st August 2022

Wellgosh 5 star review on 25th August 2022

Wellgosh 5 star review on 24th August 2022

Wellgosh 5 star review on 28th July 2022

Wellgosh 5 star review on 26th July 2022

Wellgosh 5 star review on 12th July 2022

255

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Allowed me to buy Adidas Lotherton online & then emailed me the next day, to tell me that due to a stock blunder, they couldn't actually fulfill the order. I assumed that they'd do the right thing the next time that I entered one of their raffles, to compensate bit nope...knock backs on the Elland & Koln raffles. Wouldn't give this lot a penny of business, if my life depended on it.”

Posted 3 years ago

Hi There, We're really sorry to hear that you didn't win this time round, and of course we apologise for the stock error in the previous instance too. Our management have investigated this to ensure it does not happen again in the future. Regards, Wellgosh

Posted 3 years ago

“My order#14100244564, no one replied to my email that was sent to you a few days ago, the condition of the item is terrible. 1. The bag came with only the box but no packaging even plastic bag, when I opened the box, there was only the bag in the box. 2. There is one less rope in one of outer zip pocket (see attached photo 1,2) 3. The bag has uncleanable dirt (see attached photo 3) 4. The bag came without shoulder strap.......... I want to return the bag because this is very terrible for me. Bad purchase experience...”

Posted 3 years ago

Hi There, We're really sorry to see this. I believe that you are in contact with our CS team who are resolving this issue for you. If you need anything else please don't hesitate to contact us over at support@wellgosh.com, and we will endeavour to assist you. Wellgosh

Posted 3 years ago

“You are selling salesman sample shirts but you never told about it to your customer. youre fuckin greedy.”

Posted 3 years ago

Hi There, We're sorry to hear that you aren't happy with your order. We do not sell sample items so it seems strange that you have recieved this. Please email support@wellgosh.com and we will investigate this for you. Regards, Wellgosh

Posted 3 years ago

“Never received.”

Posted 3 years ago

Hi Callum, Can you please contact support@wellgosh.com and we will be able to confirm why you order wasn't received. Regards, Wellgosh

Posted 3 years ago

“El producto a sido muy lento en llegar, además de que la caja en la que a llegado estaba en mal estado y con golpes. Estoy bastante descontento”

Posted 3 years ago

Hi Arnau, We're really sorry to see that your product appears to have been damaged in transit. If you could please email our CS team over at support@wellgosh.com then we will gladly take this up with the courier and get this resolved for you immediately. Regards, Wellgosh

Posted 3 years ago

“The item never arrived”

Posted 3 years ago

Hi Emil, We're sorry to hear this. If you can drop our CS team an email over at support@wellgosh.com then we would be happy to assist in locating your package from us. Regards, Wellgosh

Posted 3 years ago

“Habe die falschen Schuhe bekommen.”

Posted 3 years ago

Hi Noah, We're sorry to hear this, if you can get in touch with our CS team over at support@wellgosh.com then we will be more than happy to resolve this issue for you. Wellgosh

Posted 3 years ago

“Trainers were supposed to be delivered on the 07/07/20. I have still not received them”

Posted 3 years ago

Hi Stephen, We're really sorry to hear there has been a delay with your shipment. If you could drop us an email over at support@wellgosh.com we will gladly chase this up with the courier for you. Wellgosh

Posted 3 years ago

“Incomplete delivery. 1/3 of items missing”

Posted 3 years ago

Hi James, We're sorry to hear this, if you could get in contact with our CS team over at support@wellgosh.com then we will have this resolved for you as quickly as possible. Wellgosh

Posted 3 years ago

“Selected an item Paid for said item Got an email a day later to say the item was actually out of stock Full refund but disappointed ☹️”

Posted 3 years ago

“Finally won a raffle paid and was given the email to say shipping soon, only to then receive another email saying that the size I won on the raffle was unavailable.... like come on who does this”

Posted 3 years ago

“I never received the two sandals that I bought. Later, I received a notification informing me that despite my purchase they were both items out of stock. I lost about 20 EUR because of exchange rate conversion from the time I paid to the money I got refunded. I complained to no avail, yet. Very unprofessional.”

Posted 3 years ago

“Ordered a shirt and a week later got an email saying they didn’t have it in stock. Not good.”

Posted 3 years ago

“My order was cancelled after a week, extremely poor service and communication.”

Posted 3 years ago

“I am confused as I ordered an item and it has been refunded without me knowing. I had to check in my orders to see it had since been closed! This order took place on 17.06.2020.”

Posted 3 years ago

Hi There, We're really sorry to hear this, if you would like to get in touch with our CS team over at support@wellgosh.com then we will try and resolve this issue for you. Wellgosh

Posted 3 years ago

“Till so far my experience was horrible. I ordered 3 pair of shoes on 18th of June. My order is still not shipped and everytime when I ask what the status is, I received the same answer: your order will be shipped tomorrow. If my order is not shipped by tomorrow, I inmediatly want my money back!”

Posted 3 years ago

Hi Olivier, I'm sorry to see that you're not happy with your experience with us, i can see that your order was dispatched within the 2-5 working days stated. If you have any further questions or need help with anything else please get in touch over at support@wellgosh.com and we will be more than happy to assist.

Posted 3 years ago

“Can’t even believe you had the audacity to send me an email requesting a review. In short, very poor indeed. Ordered the spzl Lotherton only to receive an email saying that they weren’t actually for sale via the website. If you don’t have the stock then don’t advertise it for sale.”

Posted 3 years ago

Hi James, We're really sorry about this technical error. Please accept our sincere apologies for the inconvenience this has caused. Needless to say, if you need anything else please contact our CS team over at support@wellgosh.com.

Posted 3 years ago

“My order was cancelled due to availability. Although, looking again at the website an hour later. My size was still showing in stock.”

Posted 3 years ago

Hi Andy, We're really sorry for any inconvenience this may have caused. This was a technical error. Please accept our apologies, and of course we're more than happy to help in anyway we can if you need us over at support@wellgosh.com. Wellgosh

Posted 3 years ago

“After placing an order that includes 2 T-shirts, the package has arrived with only 1, lousy shopping experience”

Posted 3 years ago

Hi Daniel, We're sorry to hear this, i believe that you have been in contact with our CS team and this issue has now been resolved. Of course if you need anything else please don't hesitate to contact us at support@wellgosh.com. Wellgosh

Posted 3 years ago

“Ordered a tee shirt a week ago and not delivered. Emailed twice, no response and the phones aren’t answered either. V poor”

Posted 3 years ago

Hi Will, I'm sorry to hear that you're having issues contacting us. Our support team are on hand to assist Monday-Friday, in any way we can, please get in touch over at support@wellgosh.com and a member of our CS team will be more than happy to help. Wellgosh

Posted 3 years ago

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Wellgosh is rated 4.7 based on 6,392 reviews