Wellgosh Reviews

Name: Wellgosh
Address: 34 High Street, Leicester
Rating: 4.71

4.7 Rating 6,392 Reviews

93 %

of reviewers recommend Wellgosh

Company Reviews

Questions

Metrics

4.7

Based on 6,392 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Email:

support@wellgosh.com

Location:

34 High Street
Leicester
LE1 5YN

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Wellgosh 5 star review on 31st August 2022

255

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Box came damaged for my Manchester 89’s....very damaged”

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Posted 3 years ago

“Not arrived yet. It has been more than 10 days after purchase.”

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Posted 3 years ago

“Swift respond from supporting team was supportive and helpful. However, the delivery delay due to poor inventory management require serious improvement.”

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Posted 3 years ago

“There was some small mistake. But it has been solved quickly and properly.”

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Posted 3 years ago

Hi There, Really sorry to see this! Please email support@wellgosh.com and we will investigate this urgently for you. Wellgosh

Posted 3 years ago

“Excellent value and great dispatch/delivery time. HOWEVER - one shoe has scratches on the bottom of the outside, where the air unit is located (worse that it's on the outside of the shoe where it's more visible). Have not gone about a return yet because it's relatively subtle from a distance if the light is not reflectiving off of it and I paid more or less halve the orginal rrp for them but, still... Came so quick but wouldn't have minded waiting for an undamaged product. So abit disappointing therefore I may have to go about a refund/replace. Otherwise would've been 10/10 😔..”

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Posted 3 years ago

Hi Johnny, We're sorry to see that there may be a quality control issue with one of the items you have purchased. Our CS manager has been in contact with you to resolve this issue. Please accept our apologies for this, and as always please get in touch over at support@wellgosh.com if you need any assistance. Regards, Wellgosh

Posted 3 years ago

“Delivery took 3 weeks and box came damaged”

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Posted 3 years ago

Hi There, We're really sorry to see that there was a delay with your shipment, and that it may have been damaged in transit. This is absolutely not what we expect our customers to experience. If you could kindly email our support team over at support@wellgosh.com then we will investigate this for you with the courier. Wellgosh Love

Posted 3 years ago

“basically, I am glad that I won the raffle. But the shipping is not very ok. the shoe boxes are damaged.”

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Posted 3 years ago

Hi There, We're really sorry to hear that your package may have been damaged in transit. If you could please email support@wellgosh.com then we will gladly investigate this for you. Regards, Wellgosh

Posted 3 years ago

“Still waiting I think everything will be alright at the end i need better tracking info from you and royal mail thank you”

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Posted 3 years ago

Hi Constantinos, If you would like to get in touch with our CS team over at support@wellgosh.com, then we can certainly assist in locating your parcel for you if it is delayed. Wellgosh

Posted 3 years ago

“Im not received yet my parcel.. so sad...”

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Posted 3 years ago

Hi There, We're sorry to hear. If you can get in contact with our support team over at support@wellgosh.com then our team will be more than happy to help you. Wellgosh

Posted 3 years ago

“havent received it yet :(”

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Posted 3 years ago

“Items ordered were out of stock. One item did arrive and was great and well packaged.”

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Posted 4 years ago

“Package came fairly quickly, however, the tracksuit bottoms weren't bagged and were just loose in a large cardboard box without any packing bags. Could've been better, but also could've been a lot worse, eh ;)”

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Posted 4 years ago

“Service went well but DPD delivered my package to the wrong road.”

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Posted 4 years ago

“This review would have got at least a 'good' if it wasn't for the very poor delivery of the shoes I purchased. I took up the option to request the parcel be put in a secure, dry place (I specified exactly where). However, the parcel was discovered in an open, empty recycling container which was filling up with rain water - and the parcel was soaked through to the shoes inside. Thankfully, they were not damaged but this service was shocking.”

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Posted 4 years ago

“Customer Care 's (Elliot) feed back has been complicated as I had to send 3 emails just in order to get a tracking number. Good sneakers anyway.”

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Posted 4 years ago

“Good web Good service attention Very bad conditions of returning goods from out of uk Will definitely not buy again unless i am pretty sure about the size, style and even tough price must be remarkably lower than other webs like www.size.co.uk to choose wellgosh again.”

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Posted 4 years ago

“Received Item, and was less than impressed with the way the trainers were placed in the box they looked like they had been thrown in, laces were not even tied and look like they had been brought from the shop floor were customers had worn them.”

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Posted 4 years ago

“Good shipping speed and lower price than other shop. But i need to claim that always i can't log out my ID on your shop.”

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Posted 4 years ago

“I had a good experience buying from Wellgosh. The 3 star review comes from the fact that I ordered a pair of shoes that on site appeared as available, but later I was told that actually it is not available. And the delivery was delayed with 2 days. These situations are kind of frustrating.”

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Posted 4 years ago

“Had to wait 9 days for delivery”

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Posted 4 years ago

Wellgosh is rated 4.7 based on 6,392 reviews