Westbrook Cycles Reviews

Name: Westbrook Cycles
Address: Unit 9 Ellerbeck Way, Stokesley Business Park, Stokesley, Middlesbrough
Rating: 4.88

4.9 Rating 1,354 Reviews

97 %

of reviewers recommend Westbrook Cycles

4.9

Based on 1,354 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

01642 710232

Email:

info@westbrookcycles.co.uk

Location:

Unit 9 Ellerbeck Way, Stokesley Business Park, Stokesley
Middlesbrough
TS9 7AE

Write Your review

Tell us how Westbrook Cycles made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Westbrook Cycles 1 star review on 31st May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought the bike from Westbrook Cycles who were great and price matched it for me. The bike was set up and ready to go for me when I arrived. A previous owner of a Cannondale SL1 I already knew what to expect from them. The bike does not disappoint. The attention to detail is top notch. I'm 5/7 and glad I went for the small frame as it seems perfect.”

Helpful Report

Posted 8 years ago

“Great Thank you”

Helpful Report

Posted 8 years ago

“I wanted delivery of a backpack urgently and Westbrook were the best priced but also provided outstanding customer service when I called a few times. I would 100% recommend others to shop with Westbrook!!”

Helpful Report

Posted 8 years ago

“Very, very happy with the Scott Spark, the service, and the good advice when I phoned for a bit of technical advice. Best of all delighted with the world beating price! Brian Williamson Glasgow”

Helpful Report

Posted 8 years ago

“Best value on net, great service and product.”

Helpful Report

Posted 8 years ago

“Ordered fittings for my raceblades. And couldn't ask for better service. Ordered and received to Northern Ireland within days”

Helpful Report

Posted 9 years ago

“I recommend for 100%!”

Helpful Report

Posted 9 years ago

“Super fast service from the shop like always and great price that no other shop could or would match . Thank you”

Helpful Report

Posted 9 years ago

“Very good and fast shipping to USA.”

Helpful Report

Posted 9 years ago

“Very good supplier of scott frames and spares I needed a seat post to match scott foil frame”

Helpful Report

Posted 9 years ago

“As ever top service.Been customer many years,never let me down.Great shop and service.”

Helpful Report

Posted 9 years ago

“Very helpful staff, ordered the wrong size first time round & the size I needed weren't available. I was dealing with Jason who assured me that the correct size shoes were due back in the following week & to send back the ones I had. The correct size shoes were shipped a few days later at no extra cost & arrived much quicker than expected. Excellent service & will definitely use again.”

Helpful Report

Posted 9 years ago

“Arrived very quickly and postage refunded on 2nd order as they were posted in one box. Very impressed”

Helpful Report

Posted 9 years ago

“I didn't keep the poncho. But the customer service with Westbrook Cycles was excellent.”

Helpful Report

Posted 9 years ago

“Great service even when item got lost in transit sent another one out straight away would us again”

Helpful Report

Posted 9 years ago

“From my initial enquiry to the ordering process, seamless, two questions asked about the product, to confirm size and delivery schedule, both answered efficiently, received the Evoc Tailgate Pad the following morning, I couldn't recommend the product highly enough for those who use a 4x4.”

Helpful Report

Posted 9 years ago

“Very quick response on questions, flexibel approach, price competitively to local bike shop. Second bike I bought here, for sure not my last one”

Helpful Report

Posted 9 years ago

“Good quality track bike. Fast delivery. Good communication.”

Helpful Report

Posted 9 years ago

“Great advice over the correct fitment and the sizing.”

Helpful Report

Posted 9 years ago

“I ordered the wrong one to start with completely my fault . Phoned them up and they were great got the right one a day later . Excellent customer service and extremely quick”

Helpful Report

Posted 9 years ago

Westbrook Cycles is rated 4.9 based on 1,354 reviews