Westbrook Cycles Reviews

Name: Westbrook Cycles
Address: Unit 9 Ellerbeck Way, Stokesley Business Park, Stokesley, Middlesbrough
Rating: 4.89

4.9 Rating 1,346 Reviews

98 %

of reviewers recommend Westbrook Cycles

4.9

Based on 1,346 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

01642 710232

Email:

info@westbrookcycles.co.uk

Location:

Unit 9 Ellerbeck Way, Stokesley Business Park, Stokesley
Middlesbrough
TS9 7AE

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Westbrook Cycles 1 star review on 31st May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had trouble identifying which version of the lever I needed for my model. Sent a couple of photos to Westbrook and they were very fast to respond with the information I needed. Would not hesitate to buy from again. Great service.”

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Posted 8 years ago

“Great part,great service”

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Posted 8 years ago

“All good and happy with product”

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Posted 8 years ago

“A great mountain bike for great price. Good communication at all times to recomand again!”

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Posted 8 years ago

“Quick shipping. Good information during the transaction. Very competitative price. I recommend”

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Posted 8 years ago

“This was an excellent purchase and service was superb”

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Posted 8 years ago

“Great overnight delivery service and best price got Mavic Karim wheels. Excellent.”

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Posted 8 years ago

“After ordering a Coannondale CAADX with these guys, I quickly discovered the bike was not what my son required. These guys were so good, I sent it back no drama's and for these ease of their help I will be using them a lot more from now on! Great service thank you:)”

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Posted 8 years ago

“Very good value for money (Good price at Westbrook cycles)”

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Posted 8 years ago

“These guys are a real boon for those running older bikes (2012;old?). Parts I needed were out of stock, but ordered and received quickly. Excellent service from people who know what they are talking about, and my first port of call for spares.”

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Posted 8 years ago

“As indicated, Thanks brand new, well shipped, , good price!”

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Posted 8 years ago

“Exactly what I ordered, cheaper than anywhere else I could find on the internet, delivered next day for no extra cost. I'll definitely be shopping with Westbrook again.”

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Posted 8 years ago

“easy ordering system and prompt, very prompt delivery. great service ,thank you. will definitely do business again.”

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Posted 8 years ago

“First phoned direct to enquire on stock. Prompt pick up and excellent response to enquiry. Advised 48 hours delivery at standard p&p. Sure enough, delivery was within time committed. Recommend retailer anytime. Well done to the Westbrook team”

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Posted 8 years ago

“Had to return product as it didn't fit, but products itself was fine. Return service hassle free.”

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Posted 8 years ago

“Very satisfied. I was considering buying the bike from Evans cycles until i saw Westbrook had the same bike considerably cheaper. I bought the bike on the Wednesday and by the weekend Westbrook had a weekend promotion on the bike where the bike was reduced a further £50, when i contacted them they instantly refunded the extra discount. I received the bike on the Monday and haven't looked back. Would definitely buy from them again. Great customer service, cheapest prices i've seen on the web and quick delivery.”

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Posted 8 years ago

“Excellent service, fast delivery. Product arrived, safely packaged and in perfect condition. Very pleased with my new wheels.”

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Posted 8 years ago

“Original product broken in post. Phoned them up, sent them a picture, they sent me a new one. No hassle having to return the broken original. Great service, would definitely recommend and use again.”

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Posted 8 years ago

“Great product and excellent service and advice. They could not be more helpful. Westbrook are the best bike shop in country!”

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Posted 8 years ago

“Could not better, deleiver when said, bag does what it says”

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Posted 8 years ago

Westbrook Cycles is rated 4.9 based on 1,346 reviews