Westbrook Cycles Reviews

Name: Westbrook Cycles
Address: Unit 9 Ellerbeck Way, Stokesley Business Park, Stokesley, Middlesbrough
Rating: 4.88

4.9 Rating 1,351 Reviews

98 %

of reviewers recommend Westbrook Cycles

4.9

Based on 1,351 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

01642 710232

Email:

info@westbrookcycles.co.uk

Location:

Unit 9 Ellerbeck Way, Stokesley Business Park, Stokesley
Middlesbrough
TS9 7AE

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Westbrook Cycles 1 star review on 31st May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All I can say...SUPER FAST SHIPPING! Thank you so much for shipping across the Pond in under a week with standard shipping!”

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Posted 8 years ago

“Fantastic bike great service from Westbrook cycles and cheapest on the web , thanks all at Westbrook cycles”

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Posted 8 years ago

“All ok. Regards from spain.”

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Posted 8 years ago

“Bought a Scott 740 Scale 2016 in Sept. Great price. Sent within days of purchase. Issue with Rideloc for front suspension. But Westbrook arranged for uplift, repaired and offered return or refund. Opted for return. They also sent a pair of V12 flats pedals for free for inconvenience. Great service, prompt responses to emails and generous compensation for mishaps. Highly recommended company.”

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Posted 8 years ago

“Professional service...”

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Posted 8 years ago

“Had trouble identifying which version of the lever I needed for my model. Sent a couple of photos to Westbrook and they were very fast to respond with the information I needed. Would not hesitate to buy from again. Great service.”

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Posted 8 years ago

“Great part,great service”

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Posted 8 years ago

“All good and happy with product”

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Posted 8 years ago

“A great mountain bike for great price. Good communication at all times to recomand again!”

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Posted 8 years ago

“Quick shipping. Good information during the transaction. Very competitative price. I recommend”

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Posted 8 years ago

“This was an excellent purchase and service was superb”

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Posted 8 years ago

“Great overnight delivery service and best price got Mavic Karim wheels. Excellent.”

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Posted 8 years ago

“After ordering a Coannondale CAADX with these guys, I quickly discovered the bike was not what my son required. These guys were so good, I sent it back no drama's and for these ease of their help I will be using them a lot more from now on! Great service thank you:)”

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Posted 8 years ago

“Very good value for money (Good price at Westbrook cycles)”

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Posted 8 years ago

“These guys are a real boon for those running older bikes (2012;old?). Parts I needed were out of stock, but ordered and received quickly. Excellent service from people who know what they are talking about, and my first port of call for spares.”

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Posted 8 years ago

“As indicated, Thanks brand new, well shipped, , good price!”

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Posted 8 years ago

“Exactly what I ordered, cheaper than anywhere else I could find on the internet, delivered next day for no extra cost. I'll definitely be shopping with Westbrook again.”

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Posted 8 years ago

“easy ordering system and prompt, very prompt delivery. great service ,thank you. will definitely do business again.”

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Posted 8 years ago

“First phoned direct to enquire on stock. Prompt pick up and excellent response to enquiry. Advised 48 hours delivery at standard p&p. Sure enough, delivery was within time committed. Recommend retailer anytime. Well done to the Westbrook team”

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Posted 8 years ago

“Had to return product as it didn't fit, but products itself was fine. Return service hassle free.”

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Posted 9 years ago

Westbrook Cycles is rated 4.9 based on 1,351 reviews