Westbrook Cycles Reviews

Name: Westbrook Cycles
Address: Unit 9 Ellerbeck Way, Stokesley Business Park, Stokesley, Middlesbrough
Rating: 4.88

4.9 Rating 1,351 Reviews

98 %

of reviewers recommend Westbrook Cycles

4.9

Based on 1,351 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

01642 710232

Email:

info@westbrookcycles.co.uk

Location:

Unit 9 Ellerbeck Way, Stokesley Business Park, Stokesley
Middlesbrough
TS9 7AE

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Westbrook Cycles 1 star review on 31st May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was astonished at the price of this item, many pounds cheaper than anywhere else. Quick and well packed delivery and I am delighted with this product, it seems to provide a bit more insulation from the road. Excellent service.”

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Posted 9 years ago

“Everything went as smooth as possible; very good support that quickly answered any inquiries. It would have been nice to have the tracking number of the package available after shipping (it wasn't there or at least I wasn't able to find it), being an international order of some value.”

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Posted 9 years ago

“Very knowledgable and helpfull LBS. They're not in a rush to sell you the most expensive gear, unless that's what you're after, and recommend gear more suited to you're ability/budget. My goto shop over online retailers and I know I'm lucky to have such a good LBS on my doorstep.”

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Posted 9 years ago

“Ordered the wrong part and returned it and got instant refund Fast delivery and service highly recommend”

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Posted 9 years ago

“Good service, good product range and good prices. Only issue was that the delivery information I received was incorrect. I was told the goods would be dispatched by DPD and received a delivery date and tracking information. However on the day the goods were due to be delivered, I was emailed by DPD who said they had not received the package and therefore delivery could not be made. However, when I got home, the delivery had been made but it seems to have been delivered by Royal Mail. So there was a bit of confusion with the delivery but everything else was fine.”

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Posted 9 years ago

“I first started using Westbrook for hope. It was nicely price and they could order it in quickly. I understand they can't stock everything but please 4 days from ordering and the postman is knocking at your door. Now they stock evoc postman will be coming more. Keep up the good work Westbrook”

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Posted 9 years ago

“They were extremely proactive after a very minor issue with the delivery company. I can't thank them enough. Perfect customer service”

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Posted 9 years ago

“Great communication, much appreciated. ????”

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Posted 9 years ago

“Quick delivery and well priced also they contact you if there's a problem, will definitely be using them again. Thanks”

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Posted 9 years ago

“Fast, efficient and with quality stuff that isn't always easy to find”

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Posted 9 years ago

“Good range with competitive prices.Very helpful staff when phoned for information and swift dispatch.”

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Posted 9 years ago

“Helpful staff Rapid delivery Great product”

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Posted 9 years ago

“Swift delivery and good prices.”

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Posted 9 years ago

“Absolutely brilliant service!will definitely use you guys again”

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Posted 9 years ago

“Excellent service! I urgently need FD Hanger and within 4 days, I received the item here in Singapore.”

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Posted 9 years ago

“Extremely fast service; highly recommended.”

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Posted 9 years ago

“Good service and good prices.”

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Posted 9 years ago

“If only all shops were this helpful.”

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Posted 9 years ago

“Works a treat.”

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Posted 9 years ago

“Good service and helpful staff. Responding quickly to my emails”

Helpful Report

Posted 9 years ago

Westbrook Cycles is rated 4.9 based on 1,351 reviews