Westbrook Cycles Reviews

Name: Westbrook Cycles
Address: Unit 9 Ellerbeck Way, Stokesley Business Park, Stokesley, Middlesbrough
Rating: 4.88

4.9 Rating 1,351 Reviews

98 %

of reviewers recommend Westbrook Cycles

4.9

Based on 1,351 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

01642 710232

Email:

info@westbrookcycles.co.uk

Location:

Unit 9 Ellerbeck Way, Stokesley Business Park, Stokesley
Middlesbrough
TS9 7AE

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Westbrook Cycles 1 star review on 31st May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I recently ordered a pair of Sidi Wire road shoes from Westbrook Cycles. The required size was shown as out of stock so I emailed them. I got a reply in less than 10 minutes to advise that they can order them direct from Sidi in no time at all so I went ahead and placed the order. They arrived in 2 days which was fantastic considering I selected free postage so I was chuffed with the speedy process. Unfortunately, despite the shoes looking awesome, they are just to narrow for my feet (I wouldn't say I have wide feet either) and have therefore had to be returned for a refund. I am gutted though as Westbrook Cycles were selling these at least £40 less than any other online shop. Its just a shame that Sidi shoes are so narrow but no problem with the shop. The only downside is that it cost me over a tenner to return them due to the extortionate prices charged by Royal Mail.”

Helpful Report

Posted 11 years ago

“excellent product at fantastic price, have since purchased other items, would recommend to family and friends”

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Posted 11 years ago

“Great price, looked around for a while and no one could price match. Very quick service, this is how buying should be.”

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Posted 11 years ago

“Fantastic Service and speedy turnaround, great customer service!!”

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Posted 11 years ago

“Awesome service, great deals and quick shipping.”

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Posted 11 years ago

“I am very happy about your quick efficient service. I have bought twice from West Brook Cycles now and I am very happy about their efficient service. I placed my order on Thursday lunch time and I got my goods next day in the afternoon. Good shop!”

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Posted 11 years ago

“Great service”

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Posted 11 years ago

“Very easy to order on-line and very quick delivery ordered on the 4th Oct and delivered on 8th Oct. All the parts absolutely no problems - a great bike, at a great price and great service. Thanks”

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Posted 11 years ago

“good price & extremelly quick delivry :)”

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Posted 11 years ago

“Fantastic company to deal with ordered late at night and delivered within 48hrs as promised with plenty of communication to keep me informed of when my item will arrive will definitely recommend this company.”

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Posted 11 years ago

“Great service,;-)”

Helpful Report

Posted 11 years ago

Westbrook Cycles is rated 4.9 based on 1,351 reviews