Westbrook Cycles Reviews

Name: Westbrook Cycles
Address: Unit 9 Ellerbeck Way, Stokesley Business Park, Stokesley, Middlesbrough
Rating: 4.88

4.9 Rating 1,350 Reviews

98 %

of reviewers recommend Westbrook Cycles

4.9

Based on 1,350 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

01642 710232

Email:

info@westbrookcycles.co.uk

Location:

Unit 9 Ellerbeck Way, Stokesley Business Park, Stokesley
Middlesbrough
TS9 7AE

Write Your review

Tell us how Westbrook Cycles made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Westbrook Cycles 1 star review on 31st May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great website, fast delivery, no problems. Would definitely use again.”

Helpful Report

Posted 9 years ago

“Westbrook is not my local bike shop - I stumbled across them when looking for some new wheels. They were competitively priced, and when my LBS sold out of what I was after I contacted Westbrook. they were very helpful in answering my questions, did a really good price on the product, shipped the goods very promptly and generally gave great service. I would highly reccomend for e-comm purchases.”

Helpful Report

Posted 9 years ago

“Arrived really quickly and a great price.”

Helpful Report

Posted 9 years ago

“A1 100% happy”

Helpful Report

Posted 9 years ago

“Excellent Service , fast , products with Quality .”

Helpful Report

Posted 9 years ago

“Great service”

Helpful Report

Posted 9 years ago

“This is one of my local bike shops. I have recently been looking for a new road bike and after visiting this shop and doing some research I returned to purchase a scott speedster. The service given was excellent and the price could not be beaten. Granted it was last years model but I am delighted with it. I was not pressured by the staff and was left to make my mind up. I also purchased some pedals and cycle shoes. Obviously the bike was not overly expensive there were many more expensive bikes in the shop but I was treated most courteously without being pressured into buying a dearer bike. They listened and advised. Highly recommended. Well done guys”

Helpful Report

Posted 9 years ago

“Very pleased with my Wednesday, Westbrook Cycles were excellent to deal with!”

Helpful Report

Posted 9 years ago

“Excellent service, information over the phone & delivery could not be faulted.”

Helpful Report

Posted 9 years ago

“Swift delivery..will use again”

Helpful Report

Posted 9 years ago

“Great service arrived exactly when forecast and had been well packed Very happy with quality and price Overall very happy :)”

Helpful Report

Posted 9 years ago

“Nice quality, fast delivery, very happy”

Helpful Report

Posted 9 years ago

“Good price and effective delivery, no problems, would use again.”

Helpful Report

Posted 9 years ago

“Triple +++AAA Seller!!!! Very fast delivery - NYC”

Helpful Report

Posted 9 years ago

“Great product at great price service from Westbrook was fantastic would recommend to anyone!”

Helpful Report

Posted 9 years ago

“Very good advices from Paul, good packaging and very fast shipping !”

Helpful Report

Posted 9 years ago

“Absolutely first class service all round. Against a tight timeline at a very busy period immediately before Xmas Westbrook, delivered precisely what they said they would at a great price and in time. Would that more suppliers demonstrated the same level of commitment to their customers.”

Helpful Report

Posted 9 years ago

“The service from these guys was first class even over the Christmas holiday. The frame was packed well for postage (important with bike parts)”

Helpful Report

Posted 9 years ago

“Helpful on the phone and fast delivery. Would definitely use them again.”

Helpful Report

Posted 9 years ago

“Very Impressed. Ordered two items in the morning, they were despatched that afternoon and arrived recorded delivery the following afternoon. Well packaged, good communication through email. Will definitely make them my first port of call next time I need to order anything.”

Helpful Report

Posted 9 years ago

Westbrook Cycles is rated 4.9 based on 1,350 reviews