Westbrook Cycles Reviews

Name: Westbrook Cycles
Address: Unit 9 Ellerbeck Way, Stokesley Business Park, Stokesley, Middlesbrough
Rating: 4.88

4.9 Rating 1,351 Reviews

98 %

of reviewers recommend Westbrook Cycles

4.9

Based on 1,351 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

01642 710232

Email:

info@westbrookcycles.co.uk

Location:

Unit 9 Ellerbeck Way, Stokesley Business Park, Stokesley
Middlesbrough
TS9 7AE

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Westbrook Cycles 1 star review on 31st May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very quick and prompt delivery, whilst also taking care on the packaging. Very happy with the service.”

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Posted 9 years ago

“Excellent service and fast delivery. Ordered on Friday had the item on Monday morning and emails to inform me where my item was. Many thanks for a great service.”

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Posted 9 years ago

“Great service and quick delivery.”

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Posted 9 years ago

“1st time using this company absolute 1st class service,quick response to the order+shipped out very quickly-super communication. on par with wiggle+evans cycles. I will definitely be back to buy from them again. thank you+keep up the great work”

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Posted 9 years ago

“I've purchased items from Westbrook cycles on a number of occasions. Every time I've received great service at great prices. Items always arrive on time and are as stated. I'd highly recommend them.”

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Posted 9 years ago

“Very happy with Westbrook Cycles service. I ordered my frame-set at a great discount one morning and received it the very next day in Edinburgh. Will add them to my list of preferred suppliers for future purchases.”

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Posted 9 years ago

“Westbrook was one of very few places to have this awesome jacket in stock, and at the lowest price I've ever seen! Really happy with the product and price. The transaction was quick and easy. I was also able to leave delivery notes pretty much immediately after placing the order as well. Knowing no body would be home, this made it super easy to get my package. Good work Westbrook, thanks :)”

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Posted 9 years ago

“Ordered a Cannondale headset and it arrived next day as promised. Excellent service and response.”

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Posted 9 years ago

“Needed a part for my scott foil which only westbrooks had. If I'm honest I think it's over priced but had no choice and the postage cost was over the top, but beggars can't be choosers....”

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Posted 9 years ago

“Brilliant service and communications throughout, very very good price on a bike, arrived earlier than expected. Great care taken into packing/protecting the bike for delivery. Would definitely recommend, and shall be using them again!”

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Posted 9 years ago

“Bought my Giant Anthem 29 with Mavic Crossmax wheel upgrade . Great customer service & discounted winter gloves & Endura photochromic glasses . 5* service”

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Posted 9 years ago

“Bought my Giant Anthem 29 with Mavic Crossmax wheel upgrade . Great customer service & discounted winter gloves & Endura photochromic glasses . 5* service”

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Posted 9 years ago

“Great Wheels ride great. First time with deep rims Mavic are quality wheels. Westbrook service spot on, cheers”

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Posted 10 years ago

“Just what I wanted at the right price”

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Posted 10 years ago

“Very happy!”

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Posted 10 years ago

“Quick delivery , best price Fitted bb bracket also!”

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Posted 10 years ago

“put my cannondale super six in for a service on Monday first ride today fantastic, great shop and very helpful staff, many thanks.”

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Posted 10 years ago

“The safety standards of this helmet are impressive. It feels good as well. Very adjustable. Looks the part. Only two problems I've found. The vent holes are quite large and have no mesh covering. So I'm always getting bugs coming in and I feel them crawling around my head. I have to stop immediately and sort this. Which is an obvious inconvenience. Second is the internal cushioning strips. They are most definitely not antibacterial in design. They get very smelly very quickly. And it doesn't go away. You have to spray them with deodorant because washing them will destroy them. As for the helmet itself and it's main purpose. Sure. Still use it.”

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Posted 10 years ago

“Great handlebars. Stiff, comfortable and look good too. Great service from Westbrook.”

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Posted 10 years ago

“Estou satisfeito com o serviço”

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Posted 10 years ago

Westbrook Cycles is rated 4.9 based on 1,351 reviews