Westbrook Cycles Reviews

4.9 Rating 1,346 Reviews

98 %

of reviewers recommend Westbrook Cycles

4.9

Based on 1,346 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

01642 710232

Email:

info@westbrookcycles.co.uk

Location:

Unit 9 Ellerbeck Way, Stokesley Business Park, Stokesley
Middlesbrough
TS9 7AE

Write Your review

Tell us how Westbrook Cycles made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Westbrook Cycles 1 star review on 31st May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick delivery and good price”

Helpful Report

Posted 9 years ago

“Simple, easy and efficient I wish all on-line shopping was this easy First class service Regards Gary Gray”

Helpful Report

Posted 9 years ago

“I have bought several items from Westbrook Cycles. They are always competitive and deliver very quickly. Staff have always been very helpful. Highly recommended.”

Helpful Report

Posted 9 years ago

“excellent price backed up by excellent service”

Helpful Report

Posted 9 years ago

“Ordered a pair of Mavic shoes as they were a fantastic price. Received them the very next day and I'm very pleased with them. Thumbs up Westbrook Cycles.”

Helpful Report

Posted 9 years ago

“Quick support and fast shippment!”

Helpful Report

Posted 9 years ago

“Helpful customer service, speedy delivery.”

Helpful Report

Posted 9 years ago

“Very happy, quick, just what I wanted.”

Helpful Report

Posted 9 years ago

“Great choice, great price, great packaging, quick delivery. Thank you”

Helpful Report

Posted 9 years ago

“Took the plunge and bought a complete carbon road bike online, never done it before in 30 years of cycling but the price was too good not to. Dispatch was very quick, the bike arrived already partly set up and in perfect condition, was easy to put together and when I got stuck I phoned someone (not a call centre) who knew the issue and they sorted it over the phone immediately. The Cannondale bike is fantastic and Westbrook Cycles are well recommended.”

Helpful Report

Posted 9 years ago

“Westbrook Cycles offered me an excellent price on the bike I wanted, their customer service was brilliant and my purchase was delivered promptly and well packaged.”

Helpful Report

Posted 9 years ago

“Very efficient. The bike arrived when promised. Everything was there, so excellent service!”

Helpful Report

Posted 9 years ago

“YOU CAN ALWAYS RELY ON WESTBROOK CYCLED TO NOT ONLY HAVE THE ITEM THAT YOU WANT AT A GOOD AND FAIR PRICE. THEY OFTEN HAVE THAT RARE AND HARD TO OBTAIN ITEM. LASTLY THERE DELIVERY IS SUPERB. I CAN THOROUGHLY RECOMMEND THEM 100 %”

Helpful Report

Posted 9 years ago

“Great service and advice. Would recommend a visit to shop and website”

Helpful Report

Posted 9 years ago

“Used the price match so my new bike was cheaper than the cheapest on the Internet, unlike the Internet I collected it the same day, all set up ready to ride.very helpful staff aswell”

Helpful Report

Posted 9 years ago

“It would be nice to get the items before you send this kind of feedback email. Hopefully they arrive soon. No tracking number.”

Helpful Report

Posted 9 years ago

“My question about a product was replied to in good time. Item arrived also in good time and well packaged. Job done !”

Helpful Report

Posted 9 years ago

“Really fast and efficient service. Product turned up on time.”

Helpful Report

Posted 9 years ago

“The best customer service I've come across. Answered all my questions over the phone, took note on how I wished to have my brakes assembled. Also, great communication during an minor issue with the Swedish carrier. The assembly of the bike was exact, except the shifters which were not completely parallel.”

Helpful Report

Posted 9 years ago

“Excellent service, goods were ordered via web-site and delivered the next day as promissed by a very polite courier, not put the product (effetto Mariposa tub tape)to test as yet but it was very easy to fit my new cross tubs.”

Helpful Report

Posted 9 years ago

Westbrook Cycles is rated 4.9 based on 1,346 reviews