Westbrook Cycles Reviews

Name: Westbrook Cycles
Address: Unit 9 Ellerbeck Way, Stokesley Business Park, Stokesley, Middlesbrough
Rating: 4.88

4.9 Rating 1,351 Reviews

98 %

of reviewers recommend Westbrook Cycles

4.9

Based on 1,351 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

01642 710232

Email:

info@westbrookcycles.co.uk

Location:

Unit 9 Ellerbeck Way, Stokesley Business Park, Stokesley
Middlesbrough
TS9 7AE

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Westbrook Cycles 1 star review on 31st May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great cycling jacket. Arrived next day - brilliant service!”

Helpful Report

Posted 9 years ago

“I purchased an Endura Hummvee Trouser that was delivered quickly to the requested collection point. The trousers were of the quality expected from Endura and Westbroook Cycles' price was very competitive. I would love to purchase more often from Westbrook Cycles, but cycle repairs normally involve immediate access to tools/components but where possible I will definitely be shopping with Westbrook Cycles again. My only regret is that they don't have a physical store in my location.”

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Posted 9 years ago

“I purchased the Endura MTR baggy shorts from Westbrook at a bargain price. Around £20 cheaper than the competition. I ordered the medium as I'm around a 33" waist. Sizing was spot on. Really pleased with my buy. Great fit. Excellent quality and really comfortable. Hardly know your wearing shorts at all. Legs are more fitted and slightly longer than my Hummvee's but there are stretch panels built in which make them feel a bit tailored. Westbrook Cycles themselves are a pleasure to buy from. Had an issue with my delivery(interlink mess up, not theirs). I called customers services and they arranged with the courier a delivery the very same day with a 1hr delivery slot. Quality shorts, professional sales outfit. Buy with total confidence.”

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Posted 9 years ago

“I purchased a set of DMR vault pedals online the service was excellent, I was kept informed of the status of my order from start to finish via text messages and email, as I was unable to be at home to receive the delivery so arranged for the item to be left in a safe place, I was amazed when I received an email to confirm that they had been delivered and on the email I had a photo of the item in the safe area that I had specified. Top service all round and at the best prices, will use these guys again for all my gear.”

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Posted 9 years ago

“excellent price and quick delivery.”

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Posted 9 years ago

“Excellent fast delivery, really pleased with my Jacket, would definitely recommend Westbrook cycles”

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Posted 9 years ago

“I ordered a pair of Mavic winter MTB boots. They were listed as being out-of-stock, but then went on to arrive within at the shop within 24 hours, and were posted out free delivery to me immediately. An excellent product, and excellent service from Westbrook Cycles. Thanks!”

Helpful Report

Posted 9 years ago

“Excellent value, rapid delivery. Superb communications. The on-line service is very very good. We will be using them again.”

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Posted 9 years ago

“Ordered a seat post fast efficient delivery. Great service.”

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Posted 9 years ago

“Bought a set of Zipp 404 wheels using finance - got the decision in 20 seconds on a Sunday night with the wheels delivered by Tuesday morning. Great price and great service.”

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Posted 9 years ago

“Great prices, very speedy dispatch. Couldn't be better.”

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Posted 9 years ago

“Excellent price, fast delivery, and excellent customer service. Will use again .”

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Posted 9 years ago

“I bought a new mountain bike from Westbrook and arranged to pick it up rather than it be delivered. Its a pleasure to deal with these guys, nothing is too much trouble and they are always helpful. Tom the mechanic came down and set the sag on the suspension and before leaving Westbrook threw in a seat pack and a shock pump. First class service, I've been using Westbrook for a number of years now, their prices are always competitive and they will always match or better prices from else where. I thoroughly believe in supporting the Local Bike Shop, these guys will continue to get my support. Keep up the good work.”

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Posted 9 years ago

“fast ,great service”

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Posted 9 years ago

“Great product at fantastic price helmet turned up within 2 days of ordering! Great service!”

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Posted 9 years ago

“Couldnt ask for more. Super fast shipping and really helpful on the phone.”

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Posted 9 years ago

“Ordered and delivered in super fast time, Keenly priced as well. Another great deal from Westbrook Cycles. Thanks.”

Helpful Report

Posted 9 years ago

“Great product. Great price. Will use westbrook again.”

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Posted 9 years ago

“very efficient service, all went as promised”

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Posted 9 years ago

“Better than 1st class, excellent communication and amazingly quick distribution. I would not hesitate to recommend Westbrook cycles. Thanks.”

Helpful Report

Posted 9 years ago

Westbrook Cycles is rated 4.9 based on 1,351 reviews