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Westbrook Cycles Reviews

4.9 Rating 1,351 Reviews
98 %
of reviewers recommend Westbrook Cycles
4.9
Based on 1,351 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 85%
Accurate And Undamaged Orders
Greater than 81%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read Westbrook Cycles Reviews
Visit Website

Phone:

01642 710232

Email:

info@westbrookcycles.co.uk

Location:

Unit 9 Ellerbeck Way, Stokesley Business Park, Stokesley
Middlesbrough
TS9 7AE

Write Your review

Delivery was fast and the proccess overall was ok. Product is as offered.
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Posted 10 years ago
I havent received my parcel yet, so my experience with Westbrook Cycles is quite poor, at present!
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Posted 10 years ago
Hi George, We shipped your order the very next working day and have chased up Parcelforce to make sure your frame is with you very soon, we are very sorry for any inconvenience this has caused.
Posted 10 years ago
I have ordered a couple of things from Westbrook and both were delivered extremely quickly, even though I'm at the other end of the country. Fantastic service!
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Posted 10 years ago
Great quick service, fast response to questions asked would recommend and I will be definitely using this shop again.
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Posted 10 years ago
A really informative and efficient service, thank you very much Westbrook!
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Posted 10 years ago
Telephone advice was very good, helping to make my decision, Excellent Product, Very Quick delivery. A1 service
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Posted 10 years ago
I cannot believe the swift service from Westbrook. Ordered in the morning, delivered before 9am the next day! Thanks... Onto the bike: so light weight it unbelievable, just the right size for me (but I did get pre-sized by a professional at VeloMotion). Being carbon, it's made hill climbing a breeze. Overall, really pleased...and that price:)
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Posted 10 years ago
Prompt delivery of bike received numerous texts on progress of delivery very handy bike arrived in perfect condition will definitely deal with Westbrook again
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Posted 10 years ago
Great product fantastic customer service
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Posted 10 years ago
I recently broke my zip on my overshoes. My own fault. Couldn't find them anywhere apart from Westbrook. Ordering was easy and they came very quickly. Communication was great and couldn't ask for anymore. Will be using again. Thank you Jonathan
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Posted 10 years ago
Excellent service; speedy delivery.... enough said!
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Posted 10 years ago
Quick and efficient service delivery within two days of order. What more do you want?
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Posted 10 years ago
Great customer service from Westbrook Cycles. Found the store from google when looking for a new chainset. They answered quickly to email and were friendly on the phone when I called to verify product information and shipping options. The only thing they lack is an express shipping method. When ordering something expensive I like to use a 24h courier service like DHL or UPS express. It's a nasty waiting time between having already paid and not having the goods yet. But overall a great shopping experience.
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Posted 10 years ago
Good value for money and speedy delivery. I would highly recommend Westbrook cycles
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Posted 10 years ago
Quick response on questions, very fast shipping, Nr. 1 bike store!!!
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Posted 10 years ago
Gave the guys a call as I wasn't Shaw on what I needed, they where very helpful, I orderd straight after I spoke to them and the delivery was prompt
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Posted 10 years ago
Great service, quality build and even better delivery. Will do business again
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Posted 10 years ago
Very good service. Fast delivery and price was very good. Highly recomended
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Posted 10 years ago
Faultless service. Excellent customer derive over phone and email confirming despatch within the hour.
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Posted 10 years ago
Excellent service and fast secure shipping, will most definitely shop Again Peer Ravn
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Posted 10 years ago
Westbrook Cycles is rated 4.9 based on 1,351 reviews