Westbrook Cycles Reviews

Name: Westbrook Cycles
Address: Unit 9 Ellerbeck Way, Stokesley Business Park, Stokesley, Middlesbrough
Rating: 4.89

4.9 Rating 1,346 Reviews

98 %

of reviewers recommend Westbrook Cycles

4.9

Based on 1,346 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

01642 710232

Email:

info@westbrookcycles.co.uk

Location:

Unit 9 Ellerbeck Way, Stokesley Business Park, Stokesley
Middlesbrough
TS9 7AE

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Westbrook Cycles 1 star review on 31st May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Superb bike, superb price, superb service.”

Helpful Report

Posted 10 years ago

“Really pleased with the product & price , cheapest retailer i`ve found for the MK7 version & delivery was very quick . I can highly recommend Westbrook Cycles as a mail order supplier thanks for such great service .”

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Posted 10 years ago

“Great winter shoes , had the first generation of these a few years ago and this model is even better , great service from Westbrook cycles , shoes arrived inside 24 hrs - thoroughly recommended shop .”

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Posted 10 years ago

“These wheels are better than most that cost twice the price & matched only by the fast & fantastic service from Westbrook when I bought them. From order to Tarmac in under 36hrs.”

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Posted 10 years ago

“BOTH OF THE ITEMS EXCEPTIONAL I WOULD RECOMMEND TO OUTHERS AND THE SERVICE 10/10 MANY THANKS AGAIN !”

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Posted 10 years ago

“Überthanks from Germany”

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Posted 10 years ago

“Absolutely super service, arrived much quicker than I ever anticipated, will certainly be using again”

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Posted 10 years ago

“Couldn't find these guides anywhere else, excellent delivery service.”

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Posted 10 years ago

“mainly the service provided by Westbrook, emails, conversations, and knowledge of the product. excellent delivery method, packaging and time of arrival the frame itself is of my choice, its the only frames I race with. overall I recommend Westbrook and its staff with an outstanding 10!! kind regards, Michael”

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Posted 10 years ago

“You could not ask for a better customer service! Very polite and attentive. I will most certainly be using them again, a real pleasure.”

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Posted 10 years ago

“Great service and arrived safe and sound. Would recommend this company and will use them myself again.”

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Posted 10 years ago

“Great product and super fast delivery. I will definitely be using Westbrook again.”

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Posted 10 years ago

“Very efficient service, parcel arrived promptly and goods were excellent. Will use your firm again. P Tyler Swanland Yorkshire.”

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Posted 10 years ago

“Good bit of kit with plenty of features. Excellent service from Westbrookcycles”

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Posted 10 years ago

“Very efficient service, parcel arrived promptly and goods were excellent. Will use your firm again. P Tyler Swanland Yorkshire.”

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Posted 10 years ago

“Very efficient service, parcel arrived promptly and goods were excellent. Will use your firm again. P Tyler Swanland Yorkshire.”

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Posted 10 years ago

“Excellent service and very helpful when purchasing riding shoes etc Will undoubtably purchase from Westbrooks again”

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Posted 10 years ago

“Bought this jacket for my dad for Xmas - this was by far the cheapest I found it for and delivery was speedy, my dad loves it and worked out £50 cheaper than in my ocal bike shop :-) very happy x”

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Posted 10 years ago

“Yes I'm very happy with the service and the excellent and fast delivery received my order within 3 days I will sure to be ordering from here again. Thanks for a great service.”

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Posted 10 years ago

“First of all, hats off to Westbrook Cycles for handling this one fantastically well. I have honestly NEVER had such terrific customer service. The 2014 was actually out of stock when I placed my order. Westbrook offered a refund, an alternative 2014 bike or, if I was prepared to wait, the 2015 bike at the same price. I went for the wait and get the 2015 bike option, waited about 7 weeks and when the bike arrived it had th wrong tyres fitted. I mentioned this and they immediately sent me a set of the correct tyres and told me I could keep the others as a spare set. So I got about £2800 worth of bike for about £1000 less than it would normally have been, and they were very friendly and helpful at all times, despite the big hit they must have taken on this sale. One VERY happy customer indeed; I will be back!”

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Posted 10 years ago

Westbrook Cycles is rated 4.9 based on 1,346 reviews