Westbrook Cycles Reviews

Name: Westbrook Cycles
Address: Unit 9 Ellerbeck Way, Stokesley Business Park, Stokesley, Middlesbrough
Rating: 4.88

4.9 Rating 1,351 Reviews

98 %

of reviewers recommend Westbrook Cycles

4.9

Based on 1,351 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

01642 710232

Email:

info@westbrookcycles.co.uk

Location:

Unit 9 Ellerbeck Way, Stokesley Business Park, Stokesley
Middlesbrough
TS9 7AE

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Westbrook Cycles 1 star review on 31st May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant customer service from Westbrook Cycles, would 100% recommend.”

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Posted 10 years ago

“Good brakes and first class service and price from westbrook cycles. ta.”

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Posted 10 years ago

“Very impressed with the bike; it's fast and light, looks good and has a solid spec. But equally impressed by the service I got from Westbrook. They were recommended to me by a friend, and sure enough they were very competitive with the price of the bike and their service was great. I called them on Friday lunchtime to ask about possibly placing an order and whether they'd be able to fit a different ration cassette. I then place the order online shortly after, and the bike was delivered to my door within 24hrs. Excellent, and highly recommended.”

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Posted 10 years ago

“New and as described and shipped expediently.”

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Posted 10 years ago

“Great shoes best price and cracking delivery.”

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Posted 10 years ago

“Superb bike, superb price, superb service.”

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Posted 10 years ago

“Really pleased with the product & price , cheapest retailer i`ve found for the MK7 version & delivery was very quick . I can highly recommend Westbrook Cycles as a mail order supplier thanks for such great service .”

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Posted 10 years ago

“Great winter shoes , had the first generation of these a few years ago and this model is even better , great service from Westbrook cycles , shoes arrived inside 24 hrs - thoroughly recommended shop .”

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Posted 10 years ago

“These wheels are better than most that cost twice the price & matched only by the fast & fantastic service from Westbrook when I bought them. From order to Tarmac in under 36hrs.”

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Posted 10 years ago

“BOTH OF THE ITEMS EXCEPTIONAL I WOULD RECOMMEND TO OUTHERS AND THE SERVICE 10/10 MANY THANKS AGAIN !”

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Posted 10 years ago

“Überthanks from Germany”

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Posted 10 years ago

“Absolutely super service, arrived much quicker than I ever anticipated, will certainly be using again”

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Posted 10 years ago

“Couldn't find these guides anywhere else, excellent delivery service.”

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Posted 10 years ago

“mainly the service provided by Westbrook, emails, conversations, and knowledge of the product. excellent delivery method, packaging and time of arrival the frame itself is of my choice, its the only frames I race with. overall I recommend Westbrook and its staff with an outstanding 10!! kind regards, Michael”

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Posted 10 years ago

“You could not ask for a better customer service! Very polite and attentive. I will most certainly be using them again, a real pleasure.”

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Posted 10 years ago

“Great service and arrived safe and sound. Would recommend this company and will use them myself again.”

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Posted 10 years ago

“Great product and super fast delivery. I will definitely be using Westbrook again.”

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Posted 10 years ago

“Very efficient service, parcel arrived promptly and goods were excellent. Will use your firm again. P Tyler Swanland Yorkshire.”

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Posted 10 years ago

“Good bit of kit with plenty of features. Excellent service from Westbrookcycles”

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Posted 10 years ago

“Very efficient service, parcel arrived promptly and goods were excellent. Will use your firm again. P Tyler Swanland Yorkshire.”

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Posted 10 years ago

Westbrook Cycles is rated 4.9 based on 1,351 reviews