“I have shopped at WholeFoods for 30 years because of their policy of guaranteed freshness, excellent staff and management, customer satisfaction and excellent foods. I am very disappointed, WholeFoods quality and service has diminished greatly. It is still grossly expensive and not worth the visit. Sorry WholeFoods. I would love to be a secret shopper there. The new service is rude, angry, (unprofessional-meat market) and unfriendly. The seasoned (prior employees) WholeFoods staff should train the newbies, many are in need of customer service training. Smiling entice more spending! The afforementioned concerns have encouraged me to shop at other merchants.”
“In my opinion, Whole Foods is the best health market I have ever been in. They have a very wide range of healthy products and all of their vegetables and fruit are high quality. I wish it was a bit less expensive, but I know eating healthy is not cheap.”
“Some of the "fresh" stuff is not so fresh.
Very high prices for just regular stuff.
Customer service sucks. Too many of the staff members busy "socializing" among themselves while you are waiting and waiting and waiting for someone to help you.
Recently bought a fruit creme brulee. It had some glue/sugary/stick stuff on the bottom. The crust was glued to the cardboard. It could not be cut in slices and served. We scooped it out but that is not how it should be served. The bottom of the pie shell remained stuck to the cardboard.”
