Wholesale LED Lights Reviews

Name: Wholesale LED Lights
Rating: 4.37

4.4 Rating 5,081 Reviews

84 %

of reviewers recommend Wholesale LED Lights

4.4

Based on 5,081 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0116 321 4120

Email:

cs@wled.co.uk

Location:

86, Scudamore Road, Leicester
LE3 1UQ

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Wholesale LED Lights 1 star review on 27th May 2025

138

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered a 1 meter length of LED with a diffused Profile and Driver on 18th June. LED and Driver dispatched 25th June, Profile a week later after contacting WLED. Diffuser has yet to be dispatched! Fortunately other ongoing works prevent fitment at this time.”

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Posted 5 years ago

“Ordered 2 bulbs, one does not work.. a week on after reporting it I've yet to have this resolved after 1 instant message and two emails.. hoping to get this sorted soon!”

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Posted 5 years ago

“Custom length tapes with tails - not done as per order. Did get fixed but it's a pretty basic error.”

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Posted 5 years ago

“Delivered in time but missing bulb. Sorted.”

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Posted 5 years ago

“I have only given 3 stars as the parts are good but the delivery is absolutely rubbish. I have had to let customers down due to not having the materials ordered. I have just ordered a downlight fitting and bulb, paid £5 for delivery and when I received it, 'no bulb' that's just appalling. I'm trying to run a business.”

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Posted 6 years ago

“Was sent the wrong led lights and then told on phone I should have been notified they were a replacement for the ones a I ordered as the were out of stock. The company admitted the mistake and have said they will send me out the ones I ordered when they are back in stock in a few months as a gesture of good will. I'm the meantime I needed lights so they let me keep the wrong ones”

Helpful Report

Posted 6 years ago

“Not sure if you'll want this on the site or not... I was pleased with the look of my dusk/dawn lantern, which was exactly the type I wanted. Unfortunately, the part of the frame which holds the glass panels was slightly bent, but I decided I could live with that. The wrong instructions were included, which were for a PIR light. I was able to work around this, while discovering that I had to remove the photocell from the body of the lantern in order to fit the glass. I drilled my wall for the 2 mounting holes in the backplate, and wired everything up. On attempting to mount the front of the lantern to the backplate, I found the bolt supplied was slightly too short. It may have worked on a perfectly flat wall, of the type most buildings don't have... In my attempts to "start" the thread, I found that the female thread in the alloy backplate stripped almost immediately. I was able to solve this by drilling the wall again and screwing through the lantern body and backplate into the wall. This all took a long time, and I still have to re-check the earth continuity for the lantern body. The lantern is mounted high up and there are no children in the house so that can wait for a bit. I was actually really pleased with the attitude of Tegan in customer services, though she was not aware of any daylight testing procedure for the lantern, eg power on/power off within 3 seconds and light goes into test mode. I would use your company again, though I feel this particular lantern would have defeated a less technically competent person. My background is part time plumber/kitchen fitter/bike mechanic. I have spent about 30 years taking things apart and putting them back together. Without some of my experience I think I would have ended up returning the lantern for a refund.”

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Posted 6 years ago

“The shades are good value for the price. They look nice. However whilst there is a metal ring to support the light socket from the inside of the shades there is nothing to support it from the top to prevent it from wobbling. Even so it’s nice.”

Helpful Report

Posted 6 years ago

“The order was easy to place, the website easy to use. Just little disappointed it took over 4 weeks to receive the goods.”

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Posted 6 years ago

“There was a 3 week delay in delivery due to not being in stock but there was no information to advise me of this. When speaking to any staff on the phone they were very helpful but could not speed up the delivery.”

Helpful Report

Posted 6 years ago

“The telephone Customer Service staff are extremely helpful, and are 5 star. I had a small problem in ordering a dimming set of LED strips which on arrival did not work. Sent back foc and the dimmer was tested and found faulty. Replacement arrived quickly but again did not work. It turned out that I was not using a sufficiently high wattage load with the initial strip ordered to enable the dimmer to operate correctly. At the ordering time the staff had not been made aware of the limitation, nor was there any note on the internet screen. I suggested using a higher loading strip and that in view of the fact they had sold me a system which could not work, that I pay the difference in the extra cost of the more expensive LED strip. The young lady on the phone then referred this suggestion back to their manager who REFUSED to make the commercial decision to swallow a loss of about £4-£5 in an effort to keep a happy customer and future goodwill. I would have given 5 stars if it was based on the phone personnel but the stupidity of the manager in ignoring customer goodwill results in the lower score.”

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Posted 6 years ago

“Lights took a while to come. Had to contact company as the package was sent without full address. No one contacted us in order to get full address. Lights look good quality. Time will tell”

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Posted 6 years ago

“Light bulbs ok, delivery really slow this time. I've bought a few of these 4w GU10 bulbs over 5 years, they used to be called 'Mirrorstone' I think, they seem to last 3-4 years at the most even though the web site says 50,000 hours. I only replaced the last ones to match what I had already fitted so I might just change all of them next time with something else....not worth the money because of the lifespan............”

Helpful Report

Posted 6 years ago

“The lights have arrived and I've not had them fitted yet but one of them arrived with a fault (the PIR sensor was just half connected to the rest of the unit). Not sure whether this happened in transit or not...as others had mentioned this fault in their reviews. After calling straight away and taking my pictures of the fault and emailing them over, completing the Returns Form and boxing up the light to send back (lots involved there), I did receive a replacement which seems ok. I'll update my review once the lights are installed. One thing I was not happy with - I was emailed a second class freepost return label by the adviser, but the Return Form stated "We recommend you use a form of recorded or special delivery in case of any issues with your return" - well I did that as recommended on the Return form and the Company aren't going to reimburse me the costs of returning their faulty light despite me following their recommendations!”

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Posted 6 years ago

“Ordered 4 led bulbs one of them should of been dimmable however they sent all E14’s non dimmable. Have used before and only a few problems regarding shipping problems etc.”

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Posted 6 years ago

“The items ordered were supplied as ordered and came within a reasonable time frame and the postage was also reasonable. BUT Unexpectedly, the LED strip came with a fitted cable for connecting to a block power unit. I also purchased an in-line power unit so had to cut away the insulation and de-solder the cable I didn't need.”

Helpful Report

Posted 6 years ago

“Ordered 4 X GU10 bulbs mid December but WLED whilst processing my online order did not inform me they were not in stock. I tried to call a few days after the order but the phone went to voice mail which happened the next few days. It was only after Christmas I got through to find the items were not in stock. Eventually I now have the items thank you BUT a good customer service would email the customer to alert them. There were plenty of working days to do this before / after Christmas.”

Helpful Report

Posted 6 years ago

“Disappointed with purchase of E14 Omniled - Golf Ball, purchased in October 2017, failed in Dec 2018 had to purchase replacement”

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Posted 6 years ago

“Product was fit for purpose and delivered on time however wires inside cable were not the same colour as advertised. Which made my installation a little harder.”

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Posted 6 years ago

“When I placed my last order, there was no indication that all items were not in stock, but when the order arrived, it was one item short [with a hand written "to follow" on the shipping note]. Having looked at my account on the web site it acknowledges that the item has not been shipped, but that is all, there is no indication of due date.”

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Posted 6 years ago

Wholesale LED Lights is rated 4.4 based on 5,081 reviews