Wholesale LED Lights Reviews

4.4 Rating 5,074 Reviews
84 %
of reviewers recommend Wholesale LED Lights
4.4
Based on 5,074 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 74%
Accurate And Undamaged Orders
Greater than 91%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read Wholesale LED Lights Reviews
Visit Website

Phone:

0116 321 4120

Email:

cs@wled.co.uk

Location:

86, Scudamore Road, Leicester
LE3 1UQ

Write Your review

Tell us how Wholesale LED Lights made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
Wholesale LED Lights 5 star review on 2nd October 2021
Zuber Ismail
Wholesale LED Lights 5 star review on 23rd September 2021
Paul Claro
Wholesale LED Lights 5 star review on 23rd September 2021
Paul Claro
Wholesale LED Lights 2 star review on 20th August 2021
GRAHAM SMITH
Wholesale LED Lights 5 star review on 21st July 2021
Stephen Kettle
Wholesale LED Lights 5 star review on 28th June 2021
Anonymous
Wholesale LED Lights 4 star review on 26th June 2021
Fiona Bryans
134
Anonymous
Anonymous  // 01/01/2019
SENT WRONG CONNECTORS. CUSTOMER SERVICES QUICK AT SENDING OUT RELACEMENTS UNFORTUNATELY 3 OUT OF 4 WERE WRONG AGAIN. ENDED UP SOLDERING.
Helpful Report
Posted 2 years ago
Everything about WLED is great. Good products, good service. Downside is that they use FedEx for deliveries. First delivery was late and damaged. Replacement was delivered late and outer box damaged. Fortunately goods inside were well protected and undamaged.
Helpful Report
Posted 2 years ago
Decent prices. Good product Fast delivery. Well packaged.
Helpful Report
Posted 2 years ago
Great website and easy to order LED lights on line. Good range of LED lights at competitive prices. Prompt delivery but packaging a little flimsy for such fragile items. One of 20 bulbs broken in transit but immediately replaced after emailing company.
Helpful Report
Posted 2 years ago
I have been off the internet so time and am not aware what i have been charged. You delivered a box of eight bulbs but there were ten indicated on the ticked inside.
Helpful Report
Posted 2 years ago
Hi John, Thank you for your review. I am sorry to hear that there were missing items on your delivery. Please contact us on 01163214120 to get this resolved and a further two bulbs sent out to you. Kind regards, WLED
Posted 2 years ago
Prompt delivery, good coms. Not fitted lights yet but appear OK.
Helpful Report
Posted 2 years ago
Hi mark, Thank you for your review. If there is anything else we can do please get in touch. Kind regards, WLED
Posted 2 years ago
I ordered 2 light panels for my art studio but they arrived damaged. Louis in customer services was very helpful and got replacements sent immediately. There was a wee bit of miscommunication between us on how to dispose of the damaged lights but in the end this was also resolved to my satisfaction - he was very helpful and reached out to speak to me after a couple of emails, which I really appreciated. I always say I don’t judge a company on what goes wrong but on how they tackle that problem and put it right. Now the lights have been installed they are perfect and exactly what I wanted for the space. My husband is now envious of the quality of light in my art studio and is looking at getting something similar for his home office. Thank you for all your help Louis!
Helpful Report
Posted 2 years ago
Hi Laura, Thank you for your review. Your feedback is greatly appreciated. Although the panel arrived damaged in transit, I am glad that we were able to resolve the issue with replacements being sent out right away. I am pleased to hear that you are happy with the products and would like to purchase more. If there is anything else I can do for you please do get in touch. Kind regards, WLED
Posted 2 years ago
Great product, well priced. Had a problem with the driver being damaged on arrival (almost certainly in transit). Customer service dealt with it straight away and sent me a replacement. Good company, good product
Helpful Report
Posted 2 years ago
Hi Keith, Thank you for your review. I apologise for the damage that occurred to the driver, however I am please we were able to resolve it quickly and have a new one sent out to you. Kind regards, WLED
Posted 2 years ago
Website easy to search and find what I needed. Ordered and the lights arrived in good time and were exactly what I needed.
Helpful Report
Posted 2 years ago
Hi Paul, Thank you for your review. Your feedback is greatly appreciated. Kind regards, WLED
Posted 2 years ago
I found WLED on Goggle when I wanted G9 LEDs. The web site was easy to use and found what I wanted. I placed an order and a prompt email was sent to say that they had received it. However after 5 days, no email to say that the order had been dispatched or the order arriving at my home. When I phoned I met with a polite lady and she investigated it immediately and came back promptly, discovered that the order had been lost as they were transitioning to another ordering system. They stated that the order will go out on the day of the enquiry and will be delivered the next day, which I had received as promised. Once installed the cool white colour is not what we wanted. Talking to one sales guy he said I could exchange it to warm white and checked the stock level. If I send the order back with a form that he emailed to me that day they would send me the replacement. I am waiting for the correct ones to arrive as I write, its been 4 days so far (including Saturday). Under the circumstances I found their service good and the staff helpful, so will be using them again.
Helpful Report
Posted 2 years ago
Hi, Thank you for your review. The feedback you have given is greatly appreciated. I apologise for the delay with your order but I am pleased to hear that we were able to resolve it quickly for you. I am see that you will be receiving the replacement bulbs tomorrow for you. If there is anything else we can do for you please get directly in touch. Kind regards, WLED.
Posted 2 years ago
Good web site. Good be a bit more suitable for the non professional electrician. Slightly more detail would be good. Excellent Customer Service from Louis when the lights were not the same. Very quick recovery.
Helpful Report
Posted 2 years ago
Hi Hugh, Thank you for your review. The feedback you have given is greatly appreciated. If we could assist you further in any way please let us know. Kind regards, WLED
Posted 2 years ago
We have bought from Wholesale LED Lights quite a few times in our old property, and now we have downsized into an apartment we needed new lighting again. Mixed results... 2 bedroom Lights we bought were absolutely fine, easy to install and look great. Guest room light arrived in a package that was very badly damaged with 3 out of 4 bulbs missing and the 4th broken. Light fitting itself is OK although we haven't been able to test it without bulbs. We contacted WLED and replacement bulbs were promised straight away, but not received yet. Most disappointing was the 10 MR16 replacement bulbs ordered for our kitchen/hallway downlighters. They didn't fit, so we're returned. We await a refund. I would still recommend WLED for light fittings and bulbs, customer service is responsive and helpful, the products are generally good quality and reasonable prices. So 4 stars. Thanks
Wholesale LED Lights 4 star review on 26th June 2021 Wholesale LED Lights 4 star review on 26th June 2021
Helpful Report
Posted 2 years ago
Hi Fiona, Thank you for bringing this to my attention. I apologise for any inconvenience caused my the second light fitting, I do hope that our resolution of the problem is sufficient for you. I am pleased to hear that all other lights were look great and you were able to install them easily. If there is anything else we can do for please get in touch as we are more than happy to help. Kind regards
Posted 2 years ago
Original delivery was quick enough but they sent "Warm white" rather than the "Cool white" I had ordered and it took rather a long time for the replacement to arrive (8 days after I posted the original back to them). Surface-mounted LED panel light is good but it's a pity it isn't a couple of mm deeper so the driver fits in easily.
Helpful Report
Posted 2 years ago
Hi, Thank you for brining this to my attention. I apologise for any inconvenience this has caused and the delay behind getting the replacement sent out to you. I am glad to hear that you have received the replacement and that it is working well for you. If there is anything we can do for you in your next purchase with us please get directly in touch and we will be more than happy to further assist you. Kind regards.
Posted 2 years ago
Very good product and fairly simple to install. Communication with Dan was very good and my instructions were carried out as requested. Well done, keep up the good work. Would recommend this company.
Helpful Report
Posted 2 years ago
Hi Robert, I am glad that Dan was able to assist you and follow through with your order. Thank you for your feedback, it is greatly appreciated. If there is anything else we can do for you please do let us know. Kind regards.
Posted 2 years ago
Ordered a few outdoor LED sensor floodlights. Terrific product. We had some trouble with the delivery (some lights missing) but Sydney promptly put it right. Note that "next day" shipping refers to next day after product is determined to be in stock (not the day after you order). ...would use WLED again.
Helpful Report
Posted 2 years ago
Happy with my light !
Helpful Report
Posted 3 years ago
One bulb arrived broken so I phoned the company just after delivery and they promised to send a replacement. So farm three days later, it has not arrived. The rest work as advertised.
Helpful Report
Posted 4 years ago
Very good service, even telephoned me as what I wanted was not in stock and offered a substitute. Also, very quick delivery. In the end I did not need the lights but tested them and they work fine. The reason for four stars is only that they did not have what was on the website in stock
Helpful Report
Posted 4 years ago
After my purchase of these lights and installation, I am happy with the brightness of the lights, the quality of the light was ok. The only gripe was the length of the cable that was hardwired to it, I felt it was too short. Delivery was fine too. Generally happy with the product up I to now, based on my experience to date I would consider buying again.
Helpful Report
Posted 4 years ago
Not having much to do with led's the advise and patience in selecting the right quality and brightness by the agent was great. The item arrived not quite correct (a mis-readng of the figures) which was their fault. This was rectified within a couple of days. The result really great.
Helpful Report
Posted 4 years ago
Wholesale LED Lights is rated 4.4 based on 5,074 reviews