Wholesale LED Lights Reviews

Name: Wholesale LED Lights
Rating: 4.37

4.4 Rating 5,081 Reviews

84 %

of reviewers recommend Wholesale LED Lights

4.4

Based on 5,081 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0116 321 4120

Email:

cs@wled.co.uk

Location:

86, Scudamore Road, Leicester
LE3 1UQ

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Wholesale LED Lights 1 star review on 27th May 2025

138

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“After an unsuccessful attempt to resolve some extra charges, my account was suspended, causing me to lose access to around £19,500 (my initial deposit). Luckily, a friend recommended (Benito Gabriel ), and their team managed to recover not only my original investment but also the profits and bonuses I had earned, preventing a potentially devastating financial loss. 𝐄𝐦𝐚𝐢𝐥 —𝐁𝐞𝐧𝐢𝐭𝐨𝐠𝐚𝐛𝐫𝐢𝐞𝐥𝟒𝟒𝟗@𝐠𝐦𝐚𝐢𝐥.𝐜𝐨𝐦 𝐖𝐡𝐚𝐭𝐬𝐀𝐩𝐩 —- +𝟏 (𝟓𝟎𝟓) 𝟒𝟎𝟐-𝟎𝟕𝟏𝟒”

Helpful Report

Posted 4 months ago

“Bit of a mediocre experience with WLED. I had to chase my order after waiting a week where I was told (over chat) Royal Mail hadn't scanned it and so they were "on the phone to Royal Mail". I was left hanging until chat finally expired. No follow up call or email was received. Bulbs arrived the next day with 24 hour tracked delivery and "urgent" on the label (order had clearly not been despatched as implied). I then found the bulbs to be too bright for my needs and too big for some pendants. Despite the website stating you can return without quibble (and Distance Selling Regulations allowing this) the process is not easy - almost deliberately to deter returns I feel. I'm still waiting for refund.”

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Posted 3 years ago

“Order took too long to arrive although we had paid by debit card”

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Posted 3 years ago

“I have edited my review from 1 to 3. the part ordered works well. However you don't expect a next day paid delivery to take 7 days.”

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Posted 3 years ago

“It works. Unfortunately it was damaged insomuch as it arrived distorted and kinked in a couple of places. I was able to re-shape it and fit it though.”

Helpful Report

Posted 3 years ago

Hi Stephen, Thank you for your review. I apologise for the damage that has happened when the parcel is in transit to you. If this ever happens again please contact us as we will get a replacement sent straight out to you. Kind regards, WLED

Posted 3 years ago

“Spoke to Will who was very pleasant, but had to ring to find out if my bulbs had been dispatched after trying to find my order which took forever & a day he said no & said he would try a get them out for delivery ASAP, so if I had not rung I would still be wait because he could not find my order.”

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Posted 3 years ago

Hi Frances, Thank you for your review. I apologise for the experience you have had with us, it is not the experience we want our customers to have. I am pleased we were able to resolve the issue and ship the bulbs out to you. If there is anything else we can do please do not hesitate to get in touch. Kind regards, WLED

Posted 3 years ago

“My order, a 3m set of strip led lights, 3 x 1 metre aluminium profile and 3 x 1m opal diffusers arrived as two separate deliveries and the kettle lead was missing from the box. After telephoning the lead arrived in the post. I had tried ordering brackets and end pieces but the links on the website went to a length of cable instead. I found that the profile came with 6x brackets and end stops but this wasn't mentioned on the website. Ideally I could have gone with more brackets. The 800 lumens output of the leds for my 3 metre long shed was just right. So a Curates Egg Mr Jones.”

Helpful Report

Posted 3 years ago

Hi Stephen, Thank you for your review. I apologise for the missed item in your deliver but can see the a replacement was sent out right away. The points you have made are very valid and will be passed over to have a look into. If there is anything else we can do for you do not hesitate to contact us directly. Kind regards, WLED

Posted 3 years ago

“Initial impressions were good. Lamps arrived on time, gave a good light output and dimmed nicely. One lamp was missing. One of the boxes was empty. I wrote to get a replacement but heard nothing. It took 3 more attempts on different media to get a response. I still haven't received a replacement 6 days after writing. As these lamps were for a client the whole situation has been rather embarrassing due to the delay.”

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Posted 3 years ago

Hi Ged, Thank you for bringing this to my attention. I apologise for any inconvenience caused. The moment you contacted us via our live chat forum the issue was resolved with a new bulb being sent out from our warehouse the same day and I can confirm that you have received the new bulb. I can not apologise enough for any embarrassment caused, that is not how we want our customers to feel. When you next order with us please get directly in touch and I can assure you the process will be a lot smoother for you. King regards.

Posted 3 years ago

“1 was damaged but had no problems getting replacement”

Helpful Report

Posted 3 years ago

Hi, Thank you for bringing this to my attention. I apologise that your order arrived damaged, we always want to ensure that the products are in an excellent condition. I am glad that the problems was resolved with us sending you out a brand new replacement. If there is anything else we can do for you do not hesitate to get in touch as we are more than happy to help. Kind regards.

Posted 3 years ago

“Firstly I want to thank you for the parts Wholesale supplied for me and they are working ok. I have made 3 orders in 2 weeks' time and all been paid for next day delivery, one of the delivery was delivered in time the other 2 after few days delay.”

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Posted 4 years ago

“LED driver & lights all installed and working well. However, order should have been with me 16th Jan, didn't arrive until 30th due to bulbs being out on stock initially, then drivers. I had to keep calling to find this out. Would have hoped for more communication on the issue. 2nd time I've used the company, first time went without a hitch.”

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Posted 5 years ago

“Products and prices were very good but they arrived in a flat pack envelope that was crushed. An envelope will never provide adequate protection for LED lights. Although the card boxes looked pretty bad thankfully the lights did not seem damaged.”

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Posted 5 years ago

“REVIEW IS ACCEPTABLE, WITH A "?". I bought two as replacements for one had had failed in our fireplace. Everything looked identical from the website to the original, however, the bulb dimensions are slightly smaller, (in so much as they do not fit into the fireplace, without some additional 'taping up' around the sides). Biggest concern though is that the bulbs get hot when switched on, whereas the originals did not, (these insert into composite wood fireplace). They are direct replacements for the original, but clearly not to the same spec, (or is more detail required on web site?)”

Helpful Report

Posted 5 years ago

“I ordered these lights just after the new year and was really disappointed that over 10 days later I had not had any update on when these items were being delivered. I emailed twice and got no response and finally after making a phone call, was told they were out of stock. The gentleman that I spoke to was really helpful and said he would investigate the poor service that I’d had.”

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Posted 5 years ago

“I ordered 4 metres of waterproof strip light and 2 right angle corner connectors. The clips for the connectors do not fit over the LEDs., I think that is very poor”

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Posted 5 years ago

“To be honest I didn't know what I was buying and thought it would be suitable. I've had an electrician in, who assures me this is not suitable for my mobile home. I've written and asked if I can return it, and haven't heard a word from you.”

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Posted 5 years ago

“I had the order dispatched to my work address but there was no mention of my name on the labels. As a result the package was opened by a workmate and left in a storeroom. I didn't find it until I returned to work after holidays. The tape was in a foil bag labelled warm white.I ordered cool white. Could not test colour because power supply and led,s had the same gender connector. I did not want to alter anything in case it had to be returned.Made a connector and tested.Tape is cool white despite labels. Could have been a much smoother transaction. Please take this review as constructive criticism,not a rant. Thanks Steve Taylor.”

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Posted 5 years ago

“Just to note 24hr delivery is from despatch date, not from order date. Mine took 5 days to reach me.”

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Posted 5 years ago

“LED T8 tubes arrived carefully packed. However the starter motors were not included which necessitated a phone call. They arrived in 2 days.”

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Posted 5 years ago

“This is a difficult one! I found the website to be very good, the service first class and the bulbs are probably very good too. However, in my particular bedroom light fitting, which is not dimmable, the bulbs glowed in the dark. I woke in the night and it took me some time to work out what was wrong. I had to replace them with the old halogen bulbs.”

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Posted 5 years ago

Wholesale LED Lights is rated 4.4 based on 5,081 reviews